The whole experience was great from start to finish. Rea who performed the tests was informative, explaining what each test was for and what the initial results were showing. Would recommend to anyone... Se mer
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Det här tycker kunderna
I attended a health screening with bluecrest. I was very impressed with the service. My health assessor Lauren showcased a high level of knowledgeable and was a very kind and well spoken woman... Se mer
Provided a comprehensive health test for chronic fatigue, awaiting results to see what shows up and how I can improve my health. The nurse (Sarah) at the Holiday inn aylesbury is very professional, ap... Se mer
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I recently attended a Bluecrest Wellness Health Assessment in Dublin and was genuinely impressed by the excellent range of tests offered. The whole experience was smooth and reassuring from star... Se mer
Företagsinformation
Om Bluecrest Wellness
Skrivet av företaget
Our multi award-winning service helps people like you take control of their health.
We’ve undertaken over 560,000 health checks since we established in 2012, including tests for heart disease and stroke, cancer risk, cholesterol, diabetes, liver function, kidney function, digestive disorders, bowel health, anaemia and much more.
We aim to inspire and motivate our customers to make the right decisions about their health now in order to live healthier, happier and longer lives. We position ourselves as the UK adult's partner in wellbeing, empowering people to take a proactive role in managing their own health.
Health MOTs Female Cancer Risk Male Cancer Risk Vitamins & Minerals
Convenient Locations
It’s our mission to make health confidence accessible to all. That’s why we’ve teamed up with a network of high-quality venues across the UK and Ireland, conveniently located in central areas with excellent parking and transport links. This ensures you can find a venue within 20 minutes of your home.
Detailed Results
Within 8 days of your appointment, your results will be available online through our My Wellness portal. Your printed report will be sent in the mail within 21 days. The report explains each test in detail, assigning every result a flag of green, amber, or red. It also provides follow-up advice on how you could improve your results.
24/7 GP Helpline
All of our health check packages provide you with unlimited access to a 24/7 GP helpline for a year after your appointment. From tummy upsets to travel advice, the service also covers prescriptions.
Kontaktuppgifter
5-9 Liverpool Gardens, BN11 1RY, Worthing, Storbritannien
- 0800 652 2183
- enquiries@bluecresthealth.com
- bluecrestwellness.com
4,7
Utmärkt
6 tn omdömen
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A bit too expensive for what you get
I’ve been a Bluecrest customer for 4 years and originally started using the service to monitor my Vitamin B12, which they included in the plan at the time.
Since then, it’s been removed and now costs £65 just for that one test, which feels excessive - especially as the package I usually chose is quite expensive, and unfortunately business packages don't have many good options (at the end you always will have to pay more on top of it). It just doesn’t feel worth it anymore for what I actually need.
That said, the staff at the Brighton clinic have always been really friendly and helpful, which I do appreciate. Unfortunately, customer service over the phone hasn’t been as helpful and hasn’t really offered much guidance or support on this.
Overall, a mixed experience - great in person, the staff in Brighton is lovely, but the pricing and support side has been quite disappointing, not worth the cost.
8 april 2026
Omdöme utan inbjudan
Lovely experience
This is my third health check with Bluecrest. Ruth made me feel at ease from the off. She explained clearly about all the tests I would be having. We was chatting throughout my visit. All in all a lovely experience.
27 mars 2026
Omdöme utan inbjudan
Lauren was excellent!!!
I attended a health screening with bluecrest. I was very impressed with the service.
My health assessor Lauren showcased a high level of knowledgeable and was a very kind and well spoken woman. This made the experience very positive, as all questions and concerns I had were dealt with great professionalism and a polite manor.
I would highly recommend bluecrest to anybody who wants a comprehensive health assessment
16 april 2026
Omdöme utan inbjudan
Annual bluecres health assessment
I’ve been for my annual bluecrest health assessment today and just want to say how good the experience was. Ruth was very friendly and informative, thank you!
17 april 2026
Omdöme utan inbjudan
Ruth was super friendly made me feel at…
Ruth was super friendly made me feel at ease and The Whole process was quick and easy would highly recommend
17 april 2026
Omdöme utan inbjudan
Bluecrest Wellness Dublin
I recently attended a Bluecrest Wellness Health Assessment in Dublin and was genuinely impressed by the excellent range of tests offered. The whole experience was smooth and reassuring from start to finish.
Lauren, in particular, stood out for her professionalism and kindness. She explained everything clearly and in detail, which immediately put me at ease and made the entire process feel very relaxed.
At 55 years of age, I can honestly say this was the easiest blood draw I’ve ever experienced. I didn’t even feel the needle. It was quick, efficient, and completely stress-free.
I’m now looking forward to receiving the comprehensive results and cardiology reports. Thank you for such a positive and well-organised experience.
16 april 2026
Omdöme utan inbjudan
Great Experience.
The whole experience was great from start to finish. Rea who performed the tests was informative, explaining what each test was for and what the initial results were showing. Would recommend to anyone wanting to get some comfort or clarity on their current key health markers.
16 april 2026
Omdöme utan inbjudan
Svar från Bluecrest Wellness
Good afternoon,
Thank you so much for taking the time to share your kind review. We’re delighted to hear that you had a great experience from start to finish.
It’s wonderful to know that Rea explained each test clearly and helped you understand what the initial results were showing.
Providing clarity and reassurance around key health markers is exactly what we aim for, and we really appreciate your recommendation.
If you ever have any questions or need any further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
Provided a comprehensive health test…
Provided a comprehensive health test for chronic fatigue, awaiting results to see what shows up and how I can improve my health. The nurse (Sarah) at the Holiday inn aylesbury is very professional, approachable and knowledgeable. I felt like I was in good hands.
16 april 2026
Omdöme utan inbjudan
Svar från Bluecrest Wellness
Good afternoon,
Thank you for taking the time to share your feedback. We’re really pleased to hear that you found the health assessment comprehensive and that you felt well supported while awaiting your results.
It’s wonderful to know that Sarah at the Holiday Inn Aylesbury provided such a professional, approachable and knowledgeable experience, and that you felt you were in good hands throughout your appointment. We’ll be sure to pass on your kind comments.
If you ever have any questions while reviewing your results or need any further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
Friendly amd efficient
Easy to book. Nice welcome area. My health assessment was carried out by Umar who was friendly and professional. He explained what my chosen option included and how the tests were going to be carried out. I was out in less than 20min
15 april 2026
Omdöme utan inbjudan
Svar från Bluecrest Wellness
Good afternoon,
Thank you for taking the time to leave us a detailed review. We’re really pleased to hear that you found the booking process easy and the welcome area welcoming.
It’s great to know that Umar provided a friendly and professional experience, clearly explaining what your chosen option included and how the tests would be carried out. We’re also glad to hear that the appointment was completed efficiently. Your kind comments will be passed on.
If you ever have any questions or need any further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
Umar was such a lovely health…
Umar was such a lovely health specialist. Such a great experience
Definitely recommended
15 april 2026
Omdöme utan inbjudan
Svar från Bluecrest Wellness
Good afternoon,
Thank you for taking the time to share your delightful experience. We’re delighted to hear that Umar provided such a positive experience during your health assessment.
It’s lovely to know that you found the appointment enjoyable and that you would recommend the service. We’ll be sure to pass on your kind comments to Umar.
If you ever have any questions or need any further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
Excellent
Really easy going session. Very relaxed and everything explained well.
Shout out to Heidi at Farnborough!
13 april 2026
Omdöme utan inbjudan
Svar från Bluecrest Wellness
Good afternoon,
Thank you for your lovely review. We’re pleased to hear that your session was relaxed and that everything was explained clearly.
We also appreciate you taking the time to recognise the positive care provided by Heidi at Farnborough. Your comments will be shared with them.
If you need any further support, our Customer Service Advisors are happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
Guy was great
All very easy nice location easy to park. Guy was first class very efficient explained everything well
30 september 2025
Omdöme utan inbjudan
Svar från Bluecrest Wellness
Good afternoon,
Thank you for taking the time to share your feedback. We’re really pleased to hear that everything felt easy on the day, from the convenient location and parking to the assessment itself.
It’s wonderful to know that Guy provided a first‑class experience and explained everything clearly and efficiently. We’ll be sure to pass on your kind comments.
If you ever have any questions or need any further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
I had a health assessment with Shola @…
I had a health assessment with Shola @ the Antoinette Hotel. She was very friendly, polite & professional.
She explained everything that was going to be done with compassion & care.
Overall I have a very good experience.
10 oktober 2025
Omdöme utan inbjudan
Svar från Bluecrest Wellness
Good afternoon,
Thank you for taking the time to share your kind review. We’re really pleased to hear that you had such a positive experience during your health assessment at the Antoinette Hotel.
It’s wonderful to know that Shola made you feel well looked after and took the time to explain everything with compassion, care and professionalism. We’ll be sure to pass on your kind comments, as they will be very much appreciated.
If you ever have any questions or need any further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
Are you meant to enjoy a health check??
I have been using Bluecrest Wellness for an annual MOT for the last three years and they really are very good. Booking is easy, and when I had to call them to change dates it was incredibly simple and friendly.
On the day, I was seen by Dan Porter and he really put me at ease right from the start. Even when drawing blood! I felt like I was in safe hands.
2 april 2026
Omdöme utan inbjudan
Svar från Bluecrest Wellness
Good afternoon,
Thank you so much for taking the time to share your lovely experience.
We’re delighted to hear that you’ve been attending Bluecrest Wellness for your annual health checks over the past three years and that you continue to have such positive experiences.
It’s great to know that you find the booking process easy and that our team were friendly and helpful when you needed to change your appointment. We’re especially pleased to hear that Dan made you feel at ease on the day and that you felt safe and well looked after throughout your assessment, even during the blood draw. We’ll be sure to pass your kind comments on to Dan.
If you ever have any questions or need any further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
Should do better
I booked an additional paid for Health Check via Vitality delivered by Bluecrest.
The booking system was clear, easy and the appointment made satisfactorily. Upon arrival at the appointment destination, a bit of a dilapadated backwater hotel, there was no-one on reception or anyone else around so I found the correct room under my own steam and was greeted by Charley who was great, professional, helpful, friendly and efficient. The appointment was as good as it could be with the only downside that I could not do the fitness test as I did not have on sports shoes, I wasn't told to wear sports shoes and couldn't, apparently, do the test in socks or bare feet. Still, all good so far, at the end Charley assured me there were no issues and I left happy with a clear idea of what to expect next.
The report arrived in the time expected, the report was very thorough with about 100 health points but contained something that I had not been prepared for, a 'Red Flag' for risk of Heart issues and Stroke, upon studying the report for details it was unclear and incomplete. It just said a Red Flag without any further explanation.
And this was where my satisfaction plunged, upon contacting Bluecrest for a clarification I was told someone would come back to me, and I was told this in total 4 times over a period of a worrying month without any further contact, only when I addressed a further email to the CEO did I get back an answer, a rather brief explanation that a few Amber results had led to a Red. The reply acknowledged that the report could and should be clearer but, as other complaints similar to this one are on this page previously, why wasn't it? I suspected there to be a 'totting up' system to be the case and had already had a health professional interpret the results and point out the ones I could really disregard as 'very blunt instruments'
It all felt like it was done as a cut and paste job by the numbers without any supervisory oversight. As there are plenty of providers offering this service I will use an alternative one of them next time around.
So:
Booking system - Good
Health Appt - Fair
Venue - Poor
Report - Fair
Customer Service - Utterly Abysmal
Edit for reply to Bluecrest.
Hi Thomas,
I have already said in my review that you did, eventually, answer. So you are fully aware of the circumstances of this case. Again, it looks like your answers to poor reviews are cut and pasted without any real effort to understand the issue.
17 mars 2026
Omdöme utan inbjudan
Svar från Bluecrest Wellness
Good afternoon,
Thank you for taking the time to share such detailed feedback. I’m very sorry to hear about the experience you’ve described and the distress it has caused, particularly around the follow‑up to your results and the delays in communication.
We would like to reach out to you directly to fully understand what happened and to see how we can put this right for you.
Unfortunately, we have not yet been able to locate your account based on the information available from this review, which has prevented us from investigating your case in detail or contacting you directly.
Please could you get in touch with us as soon as possible so we can locate your booking and discuss your experience properly. We are committed to reviewing this thoroughly, addressing the concerns you’ve raised about the report clarity and customer service, and working with you toward a resolution.
You can contact our Customer Service Advisors on 0808 175 0253 (UK) or 1800 937 028 (ROI), or by replying to this message with your booking details. We genuinely want the opportunity to speak with you and resolve this.
Warm regards,
Thomas
Joanne was great.
Joanne was great.
Explained everything in detail. Very competent and confident, reassuring, professional.
Highly reccomend!
Just need good results!!
13 april 2026
Omdöme utan inbjudan
Svar från Bluecrest Wellness
Good afternoon,
Thank you so much for taking the time to leave such a delightful review.
We’re really pleased to hear that Joanne made such a great impression by explaining everything clearly and providing a confident, reassuring and professional experience. We’ll be sure to pass on your kind feedback.
If you ever have any questions or need any further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
Lost my health data and offered £20
I attended a Bluecrest health assessment on 7 March having paid £223 — £134 upfront and a further £89 on the day when I discovered that vitamin and B12 tests are not included in any package and must be bought separately. I booked after my Vitality GP advised me to get B12 and blood work done and mentioned that Vitality members receive discounts at Bluecrest. I will be raising with Vitality that none of their partner’s packages actually include vitamin tests.
Following my appointment, 34 results were unavailable. I chased twice by email and received no meaningful response. It was only after I posted a review on Feefo that anyone contacted me.
I was then told that my biometric health data had been lost due to a technical failure, and that their data security team had decided this did not need reporting to the ICO — communicated casually in a complaint response email with no reference to any formal process or risk assessment. This is special category health data. I was offered £20.
For a company built entirely on processing people’s most sensitive health information, the complacency I have experienced is alarming. I will be escalating to their CEO and the ICO. I would strongly advise others to stay away.
7 mars 2026
Omdöme utan inbjudan
Svar från Bluecrest Wellness
Good afternoon,
Thank you for taking the time to share your experience. I’m very sorry for the experience you have described and for the frustration this has caused.
I have tried to contact you to apologise and provide an update, but unfortunately I have not yet been able to reach you. We have now located the email you sent and can only apologise for the delay in responding. It appears your correspondence was not initially allocated correctly to our complaints team, and I am very sorry for this oversight.
Your complaint has now been escalated and is being reviewed. We will be in touch shortly with further details and will work with you to address the points you have raised and seek an appropriate resolution.
If you have any questions or would like to add anything further then please do not hesitate to reach out to our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).
Warm regards,
Thomas
Svar från Bluecrest Wellness
Good afternoon,
Thank you for taking the time to share your feedback. We’re really pleased to hear that Rea provided such a great experience during your assessment.
We’ll be sure to pass on your kind comments, as they will be very much appreciated.
If you ever have any questions or need any further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
Professional and Caring Service
A lovely lady looked after me. She explained everthing we were going to do. I forgot my trainers, so she kindly let me go back and get them so that i could do my fitness test at the end of the day.
9 april 2026
Omdöme utan inbjudan
Svar från Bluecrest Wellness
Good afternoon,
Thank you for taking the time to share your kind feedback.
We’re really pleased to hear that you were so well looked after and that everything was explained clearly during your appointment.
It’s great to know that our Health Assessment Specialist was kind and accommodating, especially in allowing you the time to fetch your trainers so you could complete your fitness test comfortably. We’ll be sure to pass on your kind comments.
If you ever have any questions or need any further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
Bluecrest Health Check
Had a health check with Bluecrest today my fourth in the past 4 years. As always very pleased with service and the range of tests offered. Was well looked after by Eva today who was very skilled at taking blood.
9 april 2026
Omdöme utan inbjudan
Svar från Bluecrest Wellness
Good afternoon,
Thank you for taking the time to leave such a lovely review.
We’re delighted to hear that this was your fourth health check with Bluecrest and that you continue to be pleased with both the service and the range of tests offered.
It’s great to know that Eva looked after you so well during your appointment and that you found them especially skilled at taking blood. We’ll be sure to pass on your kind feedback.
If you ever have any questions or need any further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
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