Blue Collar Pet Transport Omdömen 60

We had to get an emergency transport for 2 dogs from Georgia to Michigan after their owner died. Blue Collar Pet Transport managed to arrange it in less than 3 days. We had constant contact with the company and video updates of walks throughout the transport. The dogs were traumatized by the loss of their owner, but by the time they arrived at the destination they were happy and playful again. They loved the driver so much they wanted to go with him when he left. Further, he delivered the dogs in the middle of a blizzard, kept them safe and well-fed the entire way, and was both kind and polite. I would not hesitate to use their services again.

Alarming inhumane treatment of my puppy during his transport from the breeder to my home.

This company Blue Collar Pet Transport had me download an app GroupMe and ensured that I would receive a minimum or 2-4 pictures a day of my puppy along his journey. They breeched the contract on several occasions.

3/19/2026, 9 pm- My German Shepherd puppy, 8 weeks old is picked up by driver.
I received no pictures or update that my puppy was picked up, nor a picture to verify that he picked up the correct dog (as contractually promised). In fact the driver actually drove to his home in NC and slept there, which was unplanned and unknown by management. I had to email the office to make them get me an update on the whereabouts and safety of my puppy the next day.
The driver then tells me the next day on GroupMe that he is sorry that none of his messages went through last night. Then he sent me a picture of my dog that he took at pick-up. The driver stayed in NC all day and left some time in later afternoon to begin driving to Florida.
Another breech of contract as I received only one, 4 second video of my puppy walking in the grass. No update on his health, or where he slept overnight.
The driver must have slept on the road but I got no update on any stops on 3/20. This is another breech in contract.
On 3/21 the driver says in GroupMe "please take care of the invoice so we can continue our route". I refused to pay as the contract says we pay once the puppy is delivered. I told him that I would pay the invoice once he delivers my pup safely.
When the driver arrived my puppy was spiritless in my arms, alive but very weak. I paid the driver and took a look at my frail puppy. His hip bones were protruding, his belly and eyes sunken in. My pup was clearly dehydrated, malnourished and disoriented.
I called the office manager and he ensured that he would investigate. I messaged the driver and asked if he fed my pup the whole route and he ignored me. The office manager still has yet to give a valid answer as to whether or not my pup was fed or watered.
I gave him plenty of time to investigate and provide a valid reason as to why my puppy was delivered in such a condition and even worse, explain to me why the driver handed me a full bag of food for the pup after being on the road for 2 days. The breeder handed him the same bag just as full before the journey, so seemingly, my pup literally ate nothing for two days on the road.

I used blue collar on December 5 2025 I was a little scared because of a pet transportation company before but they issured me that they had qualified drivers and pet lovers .They picked up Becky and they brought her from California to New York .They sent photos of here updates on here and stayed in communication the whole time .I would recommend them for anyone looking for a quality pet transportation company .

Blue Collar Pet Transport was reliable, caring, and easy to trust. Highly recommended. 🐾

My sister hired this company and Jesus to transport her sons dog from Washington to NY. Her son passed and she is trying to get his dog home. She had signed contract and promised pick up date by 12/28. But when that day was approaching and she hadn't gotten a text/call back in days she started to panic. And she was right... they ghosted her. She then threatened police and they sent her deposit back. DO NOT USE THIS SERVICE!!!! UNRELIABLE AND HEARTLESS!!!!

I have had to report this business to the Better Business Bureau and am currently seeking legal counsel regarding my experience. At the time of delivery on December 4th, this company refused to release my pets unless I paid an additional $1,500, after the agreed-upon price of $2,650 had already been paid in full prior to pickup. Payment was demanded after they already had possession of my pets and would not release them otherwise. I paid under pressure and duress in order to get them back. Afterwards, I immediately contacted the company and was told I would receive a refund for the $1,500. It is now December 20th. I have received no refund, and the company has stopped responding. I was ignored by Ann from the Customer Service Team, Rick (who I initially spoke with to arrange the transport), and another individual Kenneth who sent the $1,500 invoice. Additionally, one of my Rottweilers arrived with a bladder infection and was urinating blood. The veterinarian indicated this was likely due to her having to hold it for an extended period during the 17-hour transport. While the vet visit was fortunately inexpensive (approximately $160), she is still on antibiotics at the time of me writing this review (December 20th) having to take 2 pills every 12 hours. I DO NOT RECOMMEND USING THIS TRANSPORT SERVICE. Based on my experience, their pricing practices, lack of accountability, and disregard for animal welfare are deeply concerning. OWNERS BEWARE.

Rick and Maureen were super nice, responsive, and eliminated any worries and concerns that I may have had. Don’t hesitate to reach out to them. A highly professional company. What a concept!

The customer service lady was amazing as were the personalities of the delivery people. First off there were only supposed to be 4 to 5 animals tops on this transport, they ended up being more than double that. Our dog arrived with way more food than she should have, was extremely thirsty and the extreme lack of communication when our dog was in your possession. Not to mention the contractual things that were not done. This is unacceptable when you have someone’s dog that they love so much those things, should be not tolerated, especially for the money that is paid for this service. I will never use your service again!

I would have given a 0 rating but that wasn’t an option.We hired the pet transport to drive our 2 precious dogs to Texas.Unfortunately, our 2 small dogs didn’t meet the criteria to fly with us.
It was an awful experience. We told the
dogs would arrive in a little over 25 hours since both drivers would share the driving time.They turned a 25 hour plus trip , allowing more time for rest stops, into a 35 hour trip. My 2 dogs arrived at their
destination at 3:45 in the morning.The drivers, along with everything in their car ,reeked of marijuana and tobacco.We had to throw out our dogs’ clothes, toys, bedding, crates and blankets , which I washed to try to remove the stench , to no avail.I have no words to describe the shock and horror when our friend , who graciously offered to have our dogs dropped off at her house, described the condition my 2 dogs arrived in.Our flight got us in early the next day.Needless to say , I called the manager and she apologized profusely.She told me what she was going to do at her end and I asked her what was she was going to for me to compensate all I lost. I also told her I took care of the tip at pick up .They each received $100 .The manager gave us a credit of $450 which included the total $200 tip .I also got an invoice near the end of the trip with an $87 shipping fee , which I was never told about.My husband and I are still upset from this horrible experience.The only positive thing is our 2 babies arrived alive.We were nervous the whole time they were being transported.
This experience has left us so traumatized and untrusting to ever hire any ground transportation service again. We are going to rent a car and drive back home with our 2 dogs ,which are like our children.

Maureen was a blessing and delight to talk to after getting frustrated and hopeless speaking to Airline Companies about flying my 80lb baby dog from CA to NY for Thanksgiving. She went out of her way to make it happen for me. This company is compassionate and sincere. They listen and understand! They execute to satisfy your dire needs, with the knowledge that your pet is FAMILY ♡.

We used Blue Collar Pet Transport when we moved from Florida to North Carolina. Tanner was our pet's driver and he sent us a video and photos on their entire journey. We felt so confident that our two dogs were being loved and cared for on their ride up from Florida. We were happily reunited with our dogs promptly at 8:00am just like they said we would be. If I ever need pet transport again, I would definitely use them. Everyone I engaged with from the booking to the final payment was very friendly.

From start to finish, I was kept informed of everything. From initiating the transport, to pick up and delivery. The team driving the pup from Iowa to Washington State were great.

Great service. Kept me up to date with my pet. Would use again.

Jesus’ was a wealth of information. They really love dogs !! Trustworthy and reliable and honest !! You get what you pay for. Dogs are better than people !! Use Blue Collar folks to travel with your pets !!
Jimmy & Buddy Love ❤️
Lake O’ Pines Texas 🇺🇸

Blue collar saved the day by getting my daughter’s cats safely from Michigan to her in Texas. Thank you so much and I highly recommend these awesome people ❤️

Mureen was awesome in every way! This company I would recommend!

Erika has been wonderful and very helpful! I haven't setup a appt yet do to waiting on dates but she was very clear that I could call anytime for any help or any needs that I might have. If all works our I will DEFINITELY be using them.

Rick did great good guy helped with everything I needed