Such a fantastic service, easy to book, find the clinic and attend. Results came back quicker than expected. Went with my 80 year old mother. Staff really lovely and efficient. Phlebotomists wonderful... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The service I received at Blood Tests London was excellent. From entering the building and speaking with a pleasant receptionist, to the spacious and clean waiting area and my bloods taken by the frie... Se mer
The only place I go for my bloods to check my health twice a year. It couldn’t be an easier experience, seen within minutes of arrival, by gentle, caring professionals. I’ve had a bad experience in th... Se mer
Smooth and quick procedure. The female Samoan staff member was very caring and lovely! The place was very clean and modern also with good reception staff too! Results came quicker than expected (in... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
We are London's most hassle-free Blood Testing Service and have been providing this service since 2012. Copied by many, matched by none, our process is simple - Just Order and Attend without any fuss, paperwork or extra medical and phlebotomy charges. We also include an Express Results Guarantee - Results ON TIME or your Money Back - so if you're Happy, then We're Happy!
Kontaktuppgifter
Storbritannien
- assistance@bluehorizonmedicals.co.uk
- bloodtestslondon.com
4,7
Utmärkt
146 omdömen
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5***** for efficiency
Easy booking for tests and their sample collection sessions are flexible. The waiting period at the blood test centre was very short and they have quick turnaround for the results.
21 november 2024
Svar från Blood Tests London
Yes we did it!! thank you so much for your five star review, mean so much.
Great experience
Smooth booking process and walk in centre makes everything so much easier. Loads of phlebotomists as well so the waiting time was minimal. Test results, with additional comments, came back quicker than expected. Will definitely use this service again.
5 november 2024
Svar från Blood Tests London
What a lovely review, thank you so much Beatrice, means so much to us!
A holistically good experience
I found it very easy to book the blood tests on line with the help of a user friendly web site.
The walk in clinic for the blood test was very convenient and efficient. Communicating with the administration regarding the delivery of the results ( as I had multiple tests done) was easy.
If the price was more affordable for me, I would use Blood Tests London more frequently. Hence, the 4 stars instead of 5.
17 oktober 2024
Svar från Blood Tests London
Hi Keith, thank you so much for letting us know your journey with us! We have recently adjusted our pricing to better aline with our patients satisfaction.
Svar från Blood Tests London
Thank you for your feedback, Valentina! We are delighted to hear that you had a positive experience with us. Providing fast turnaround times is one of our top priorities.
Please let us know if we're able to help you again.
Kind Regards
Blue Horizon Team
Efficient Service
Friendly, quick and efficient. Takes the worry out of having to wait for what is sometimes an indeterminate time for test results. Results came through even quicker than expected , with explanatory narrative where required.
7 oktober 2024
Svar från Blood Tests London
Katrina, thank you for letting people know of your experience at Blood Tests London!
We are delighted to hear you had a positive experience with us.
Please let us know if we're able to help you again.
Kind Regards
Blue Horizon Team
Very good customer service
Very professional staff. Was seen to very quickly and got my results back in three days. Very happy with the service.
4 oktober 2024
Svar från Blood Tests London
Thank you for letting people know of your experience at Blood Tests London!
We are delighted to hear you had a positive experience with us.
Kind Regards
Blue Horizon Team
Excellent service
Excellent service. Easy to find. Receptionist was very professional. A short wait and then a very efficient blood test. Results notification next day. Wouldn't hesitate to recommend.
20 september 2024
Svar från Blood Tests London
Hi Vera. Thank you for your feedback, and also for your recommendation! We are delighted to hear that you had a positive experience with us.
Providing excellent service and fast turnaround times are our top priorities.
Please let us know if we're able to help you again.
Kind Regards
Blue Horizon Team
The whole process was straightforward…
The whole process was straightforward and easy.
Sharon who collected my blood was lovely and really friendly and professional. The doctor's notes were detailed and informative and arrived earlier than expected - can highly recommend, brilliant clinic and spotlessly clean, too. Reception staff were also friendly and welcoming.
6 september 2024
Svar från Blood Tests London
Van - Thank you for your feedback, and also for your recommendation! We are delighted to hear that you had a positive experience with us.
I'll pass your comments on to the Medical Secretaries involved with your kit and your results.
Please let us know if we're able to help you again.
Kind Regards
Blue Horizon Team
Svar från Blood Tests London
Hi Indy
Thank you for your feedback! We are delighted to hear that you had a positive experience with us.
Please let us know if we're able to help you again.
Kind Regards
Blue Horizon Team
Every thing was on time
13 augusti 2024
Svar från Blood Tests London
Raad, thank you for letting people know of your experience at Blue Tests London.
Please let us know if we're able to help you again. You can contact us via email or we're available on live chat Monday to Friday 9 am to 5 pm.
Kind Regards
Blue Horizon Team
Excellent and quick service
As usual, getting blood tests done via this organisation was easy, quick and hassle-free. Luxurious waiting room, pleasant and competent lady took my sample and I got my results the same day.
13 augusti 2024
Svar från Blood Tests London
Alison, thank you for your wonderful review. I'll pass your comments onto the Medical Secretaries that were involved with your test and your results.
Please let us know if we're able to help you again.
Kind Regards
Blue Horizon Team
I got my results in 2 days instead of 5 days. Very fast service
This is my second visit in the last year
I went on Monday around 12 and by 12.15 I was already out. I booked Lupus blood test and in 2 days a got my results. This lab is very clean with polite and professional staff. Thank you!
24 juli 2024
Svar från Blood Tests London
Hi Nicole
Thank you for your feedback! We're happy to hear about your speedy experience and that you're happy with our service. Please reach out if we can assist with anything else.
Kind Regards
Blood Tests London
Nurses very experienced.
Nurses very experienced.
Short waiting time.
Results quickly available
29 juli 2024
Svar från Blood Tests London
Hi Margherita
Thank you for your feedback! We're happy to hear about your speedy experience and that you're happy with our service. We look forward to serving you in the future.
Kind Regards
Blood Tests London
Svar från Blood Tests London
Hi Inna
Thank you for the Feedback! We are delighted to hear you had a positive experience with us.
Kind Regards
Blood Tests London Team
Excellent clinic
Easy to book, good instructions to find the clinic, I turned up and was attended within 5min, the staff was friendly and professional, the place was clean and I got my results within two working days.
23 juli 2024
Svar från Blood Tests London
Hi Andrea
Thank you for your feedback and sharing your recent customer journey. We're thrilled to hear everything went smoothly for you!
Kind Regards
Blood Tests London Team
Very straightforward and professional
11 juli 2024
Svar från Blood Tests London
Hi Anon
Thank you for your feedback and 5 star rating. Let us know if you require any further assistance in the future.
Kind Regards
Blood Tests London
Top notch service
I recently had a blood test at this place, and I was very impressed with the service. The staff was friendly and professional, and they made the whole process very easy and efficient. The results were also provided to me in a timely manner. I would definitely recommend this place to anyone in need of a blood test.
11 juli 2024
Svar från Blood Tests London
Hi Fazmina
Thank you for taking time to provide feedback on your recent customer journey with us. I'm happy to hear the process went smoothly for you, please reach out if we can assist with anything else.
Kind Regards
Blood Tests London Team
NOT HAPPY
You sent me an interim report instead of the full report so now I anxiously have to wait. You should just send out the FULL REPORT in one go!!!! Your turnaround time is 3 days so why send out a minuscule interim report in 1 day. It just feels RUSHED AND UNPROFESSIONAL with NO DOCTORS COMMENTS WHICH I ALSO REQUESTED!!!
It feels rushed unprofessional and A WASTE OF MY HARD EARNED MONEY!!!
I AM NOT HAPPY AT ALL!!!
6 juli 2024
Svar från Blood Tests London
Hi Destan
We are sorry to hear that you are not happy and feel the results sent were rushed and unprofessional.
It is not uncommon for pathology labs to send interim results within the stated turnaround time and I can see your sample was received by the lab on the 05/07/2024, the interim result was reported on 05 July 2024 17:37:48. The complete result was sent to you on 06 July 2024 10:22:19, which is within the 3 working day turnaround time. For Doctors comments an additional 2 days are added as mentioned in our results email to you.
If you are still unhappy with this service please do get in contact with us at hello@bloodtestslondon.co.uk , and we would be more than happy to assist you further.
Kind Regards
Nadia
Fast service in the clinic
Fast service in the clinic, the nurse was very careful and skilled. But I don't know why the results came so quickly = this speed was not important for me and I even don't know if it's normal to get results on the next day. For me was more important to get accurate results. So I hope these results are fine even though they came very quickly.
4 juli 2024
Svar från Blood Tests London
Hi There
We are thrilled to hear about your positive experience, our partner pathology laboratory (TDL Pathology) is within close proximity of the clinic, which means bloods can be transported to the lab very quickly and ready for analysis.
Thank you for choosing Blood Tests London and if you require any further assistance please reach out.
Kind Regards
Nadia
Fast and great service.
2 juli 2024
Svar från Blood Tests London
HI Sonia
Thank you for the Feedback! We are delighted to hear you had a positive experience with us.
Kind Regards
Nadia
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