I ordered 3 100ml bottles of hair oil but received 3 30ml bottles. I usually look before ordering online that the company has a UK address and contact details but hadn't on this occasion. When I look... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
First time buying from this company. I'm always a little sceptical about places I haven't heard of before but my experience was with Blond Hair & Beauty was great! Bought Moroccan hair oil from which... Se mer
Företaget har svarat
Bought K18 hair serum online from here as after a google comparison it was by far the most competitive price. Product was well packaged and the shipping was quick. Genuine product, very happy I purcha... Se mer
Quick delivery information, shame RM aren’t as quick as you guys, but turned up today finally, safe and well packaged just before I started bleaching my hair! Love your shop! :-D
Företaget har svarat
Företagsinformation
Skrivet av företaget
Quality top of the range haircare products and equipment at quality competitive prices!
Kontaktuppgifter
Alexandra House, 204 Bath Street, G24HW, Glasgow, Storbritannien
- hello@blondhairandbeauty.co.uk
- blondhairandbeauty.co.uk
4,7
Utmärkt
156 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från BLOND Hair & Beauty
Thank you
BHB was cheaper than other suppliers…
BHB was cheaper than other suppliers and offered a further discount for future products.......
28 mars 2023
Svar från BLOND Hair & Beauty
Thank you
Quick and effective
Smooth payment process, quick delivery, got my purchase in no time! The packaging was very sturdy as well!
24 mars 2023
Svar från BLOND Hair & Beauty
Thank you
Avoid at all costs
I purchased shampoo and conditioner from this store. Once I received it my hair dresser informed me I had ordered the incorrect products. I emailed to requested a return ( products had not been used) I was advised to return the product and a full refund would be issued. I was not informed by anyone that they can supply a returns note so I paid £8 for next day delivery. On receipt of my products at their depot it was clear my product was damaged in transit as the shampoo had spilt out. I have since been accused I have used the shampoo and have only been refunded for the conditioner. My shampoo has been returned back to me but I find it disgusting that I have been accused I’ve used a product I have categorically not used due to ordering incorrect product.
I will not be buying from this shambles of a company again and certainly will not be recommending them. Don’t expect refunds when you return products you’ll just be accused you’ve used them.
29 mars 2023
Omdöme utan inbjudan
Svar från BLOND Hair & Beauty
Hi Jessica,
We're sorry that you are unhappy with the service you received.
We would like to clarify that we did not accuse you of using the shampoo but as is stated in our returns policy "To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase."
We received the Shampoo back damaged, opened and leaked, as per the photos we provided to you, and as such we would be unable to refund you for that product. We have since paid for the product to be posted back to you.
With regards to the cost paid by yourself for posting the products back, you are correct that, as you wished to return your items within 14 days, we would and should have paid for the postage to return these items. In relation to this we apologise for the mix up in not advising as such at the time. We have emailed you separately and refunded the cost paid in postage for you to initially return the items as this was an error on our part and we apologise for this.
We would like to add that we have never had any customers receive their products in the condition in which we received your returns and neither have we received any returns in such condition. As previously stated the condition of the shampoo was not in line with our returns policy and we communicated this at the time of receipt along with photo evidence. We have since sent the shampoo back to you and we hope that you enjoy the product. We have also since refunded you for the conditioner that was returned in its original condition, unworn, unused and in its original packaging.
Kind Regards,
BHB
Very good reliable service
24 februari 2023
Low satisfactory price from other…
Low satisfactory price from other competitors and prompt delivery
24 februari 2023
It hasn’t arrived
7 februari 2023
Svar från BLOND Hair & Beauty
Hi Tamsin, we're sorry to hear there have been issues with your order. The Royal Mail Tracking Service is showing that your order was delivered to your"safeplace" on the 2nd of February. The accompanying Royal Mail photo appears to show your parcel in a shed. If you still haven't received it please contact us directly at -hello@blondhairandbeauty.co.uk - and we will make further enquiries, on your behalf, to Royal Mail.
Many Thanks Amanda@BHB
The price was better than any other…
The price was better than any other site! It arrived in a good time! The product is awesome!!
13 januari 2023
Svar från BLOND Hair & Beauty
Thank you!
Svar från BLOND Hair & Beauty
Thank you!
Svar från BLOND Hair & Beauty
Thank you!
Worst experience
Worst experience ever and still waiting on a response for a refund . My extensions within the first week were falling out had to get them tightened and also cut on two separate occasions in the salon due to how badly it was cut when they were initially fitted. After having them tightened I still then had lost over 30 plus extensions within a month they kept just falling out, I spent over £600 on these and I have had to go and pay a separate salon to take them out and pay to get new extensions in. I have emailed twice and still awaiting a response. Do not get your extensions done here. Complete waste of money.
25 oktober 2022
Omdöme utan inbjudan
Got a silver toner and it’s done…
Got a silver toner and it’s done nothing to my colour. I had it on for atleast 15 minutes as well. I wouldn’t get it again
16 december 2022
Svar från BLOND Hair & Beauty
Hi Kerry, we're sorry you didn't like the Toner. As we are an online shop and not the manufacturer, of the product, it may be more productive to contact them and express your displeasure. We have nothing to do with the making of the Silver Toner.. Many thanks BHB
I was comparing prices and…
I was comparing prices and blondhairandbeauty was the best price. Delivery was quick and postage reasonable. I will definitely buy again!
1 december 2022
First time I have dealt with this…
First time I have dealt with this company and would certainly do it again. Prices are very reasonable and delivery is good.
3 december 2022
Omdöme utan inbjudan
Great service quick response
30 november 2022
Easy to order and delivered quickly.
30 november 2022
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.