BlipCut Omdömen 53

Отвратительно.
Я заплатила деньги за продукт они мне написали что у меня есть 40 балов через регистрацию в аккаунте я пыталась перевести видео. Оно загружалось до 90% и дальше не шло. И так на разных гаджетах.
Когда я обратилсь к ним с просьбой вернуть мне деньги потому что их система не работает знаете что они сделали? Да да! Сказали войдите в аккаунт - але!!! Я работала в аккаунте и балы снимали -ваша система не работала.
Финал - они сняли в очередной раз деньги - по подписке... хотя в письме уверяли что продолжили действие моих уже купленных балов.
Не рекомендую не тратьте деньги зря

I uploaded a shortened version of the video I wanted translated. Translation of the one minute clip worked well. However, after purchasing a subscription, I was dismayed to see BlipCut couldn't translate the entire 5 min video. It kept freezing at the 90% completion mark.

I submitted a complaint/request for help and customer care did respond that they'd get back to me with the fully translated video. I waited several days and didn't hear back so I cancelled the subscription. In my opinion, I should've been refunded for the money I spent given the product didn't provide any value.

MARAVILLOSO, MUY BUENO ESTE POGRAMA, GRACIAS.

Translated avideo, found superb.

I recently had an issue with my subscription, and I reached out to customer support for assistance. They responded professionally and worked to resolve the matter. Although there were some challenges at first, we eventually reached a satisfactory solution. I appreciate their efforts and willingness to help.

Превода с използването на Вашия инструмент,беше бърз и точен, - останах много доволен,и се работи лесно и бързо с него,без проблеми! - Благодаря! :)

The AI help me to audio translate educational videos I project to my professional students, easy to edit the translation changing the translated transcript.
The speech speed sugestion is awesome.

Very unreliable company. I had a very bad experience with them. I needed to translate a lot of videos from Hebrew to English. I did a test video, and it translated normally. So, I purchased a one-year subscription, assuming it would be enough to translate all my videos.

However, after purchasing the subscription, the videos stopped translating. I tried about 20 different videos, and the same error kept appearing every time. One video did get translated, but very poorly, with long pauses within the video.

I immediately contacted support, sent them the poorly translated video, and recorded a screen video showing the error that occurred when trying to translate other videos. A support agent responded, saying that unfortunately, videos from languages like Hebrew still translate poorly on their platform.

At that point, I requested a refund. Their website states a "30-day money-back guarantee". Only a couple of days had passed since my purchase.

And that’s when things got strange. Another support agent asked me to record yet another video showing the error, even though it was obvious that the same error kept occurring, and they were already aware of it - since the first support agent had confirmed it to me.

I demanded a refund again, but the agent told me that, according to their refund policy, they don’t issue refunds "just because a customer wants one". But that’s not what’s written on their payment page. Fine.

I checked their refund policy and found that they do issue refunds in cases of technical malfunctions and the inability to use the service. I pointed this out to the agent, and he offered me a 30% refund. What? Their refund policy clearly states "a full refund" in such cases.

For the remaining money, he suggested I use their graphic editor instead - as if I needed a graphic editor! I needed voice translation.

I was outraged. I demanded a full refund again. Then another support agent contacted me and offered "a one-time deal: 50% refund" and access to the graphic editor for the remaining amount. I rejected this offer as well.

This whole process dragged on for nearly two weeks. I threatened to file a chargeback through my credit card company. Only then did they offer an 80% refund. But I wanted a full refund. After all, I couldn't use their service due to a technical malfunction. Why were they offering me only a partial refund and an irrelevant graphic editor instead?

Only after I officially filed a chargeback with my credit card company did they finally agree to issue a full refund.

I'm writing this to warn other users. Maybe your experience will be better. But mine with this company was terrible.

Several attempts to make bedded subtitles failed. Tried different videos but most said "something went wrong" Out of 10 tries, all of which were less than the 2 hour limit only one generated subtitles but when trying to down load just sits there spinning on download for greater than 24hours. Also when trying to cancel service I could not connect to a cancellation link after wasting over an hour on their cancellation instructions which just move you in a big circle. My only recourse seems to be reporting to the fraud department of my credit card provider. Update 01/29/2025 Have tried 12 times since original review, all of which have also failed to generate subtitles. Also cancellation is still not possible because of previously stated reasons.

I was amazed by the result but then I checked the pricing and I decided I prefer to keep practicing my English skills.

This company sucks

The said they will charge 1 credit per minute but it's not the case

And what makes it worst is everything in this platform is broken

I'm very grateful for the exceptional customer service I have received. The team has always been very attentive and friendly, quickly resolving all my questions and issues. The efficiency and kindness of the staff really stand out and make the experience very positive. Every time I have needed assistance, I have been attended to with professionalism and dedication. Without a doubt, I recommend this service to anyone looking for fast and effective support. Thank you very much for the excellent attention and for making everything so easy and pleasant! I am very satisfied with the quality and speed of your responses.

Blipcut hat mich wirklich beeindruckt! Das Angebot ist vielseitig und hervorragend auf die Bedürfnisse der Kunden abgestimmt. Die Plattform ist benutzerfreundlich und ermöglicht eine einfache und effiziente Nutzung. Besonders hervorheben möchte ich den schnellen und freundlichen Support: Bei Fragen oder Anliegen erhält man rasch eine kompetente Antwort, die einem wirklich weiterhilft. Es fühlt sich an, als würde man sich in besten Händen befinden. Zudem stimmt das Preis-Leistungs-Verhältnis, was das Angebot noch attraktiver macht. Blipcut ist definitiv eine Empfehlung wert – hier wird Kundenzufriedenheit großgeschrieben. Wer auf der Suche nach einer zuverlässigen Lösung ist, wird hier nicht enttäuscht!

is a tool that you pay every week but you can't cancel your subscription or as they say you must contact support from Blipcut. This is unprofessional.
Or Scam
I am waiting for cancel this week and If not I will use law.

Непоганий ші, проте люди працюють золоті🩷
Сталося непорозуміння,я вже розчарувався,але команда пішла мені назустріч. Подарували можливість скористатися сервісом,не жадібні,милі і привітні співробітники. 5 зірок найменше що можу дати. Дав би 10 ))

Esta eficiente, pero es necesario para largometraje.

They doing SCAM!
You can’t stop your membership charging money every week.
I willstart LAW case next week.
You have to contact support to stop membership in fact support never Stop it