Blinkit Omdömen 

Mistaken order delivered. Felt packet empty so partially opened it but never touched the product. Executive flatly refused to exchange product with what I wanted. Rude and callous action for a rs.99/- product and they call themselves customer friendly. HORRIBLE CUSTOMER SERVICE

Worst product, flip kart is far better please shutdown blinkit worst quality you have

I had the worst experience with Blinkit. They are looting customers by showing fresh products on the app but delivering garbage. I faced two major issues back-to-back:
​Electronics Fraud: Ordered boAt Airdopes (Order ID: 2069473726) which were defective. Blinkit refused replacement despite their 7-day policy.
​Rotten Food: Today I received rotten flat beans (Order ID: 14344384465) that were completely decayed and unhygienic.
​Their customer support is useless and only gives automated replies. I have already filed a formal complaint with the National Consumer Helpline (Grievance No: 9294204). Please do not waste your money on Blinkit. Switch to Zepto or Instamart for better quality and service. Beware of this scam!"

got tampered product and blinkit refused to help me. i would recommend please purchase from other platforms that would give you more discount and genuine customer support. I have wasted my money please don't waste yours.

Mene ek mouse magaya tha par une mer order time pe nhi diya or canel bhi kar diya blinkit services are very bad they improve own services as soon as possible

i bought an e-gift card, at least I thought. I went to the process of downloading the app, registering and then paying for the app, only for their app to tell me the moment the payment was done that they don't have the gift card and I should get a refund in a week. What the hell is this. Then don't put it on your website.

What kind of chat support is this?
I am not being given any option to write my issue, it is stuck on 19 minutes from past 30min and no delivery partner is assigned yet and chat doesn’t give me an option to write my issue?

I had one of the worst experiences with Blinkit. I placed a prepaid order for two items and waited for almost an hour, expecting timely delivery as promised. However, instead of any proper update or resolution, the order was suddenly cancelled from their side.

What made the situation even more frustrating was that the app incorrectly showed that *I* had cancelled the order, which is completely false. There was no communication, no prior notice, and no accountability from their end. As a customer, this feels highly unprofessional and misleading.

To make matters worse, the refund issued was also *less than the actual amount paid*, which is completely unacceptable. When the cancellation was not even initiated by me, there is no justification for any deduction. This raises serious concerns about their billing and refund practices.

Overall, the entire experience was inconvenient, disappointing, and unfair. Waiting for such a long time only to have the order cancelled without explanation—and then receiving an incomplete refund—is something no customer should have to go through.

Based on this experience, I have completely lost trust in their service. I would strongly recommend others to consider more reliable alternatives like Zepto or BigBasket.

I will not be using Blinkit again.

Customer service speaks so fast can’t understand what he is saying. Poor English. Then asks ME to call the driver to give instructions on how to get to my place and he has not even left the warehouse yet.. useless and pathetic service

disappointing service from 1st order from blinkit,don't connect customer support always,email the issue but customer support don't have understanding .. disappointing service and unacceptable items delivered..worst taking shipping charges and extra charges but delivered expired product! disappointing experience, they delivered bad kinder joy which have no expired date mentioned on it and when I connected customer service via mal they don't understand and give excuses about 50-60times.very bad..

I ordered Hilton air fryer from Blinkit and they delivered it in 15 minutes. After few days I my air fryer isn't working properly so I called blinking customer service and they said talk to Hilton customer service. After calling Hilton customer service,they told me to bring my Hilton air fryer on their customer service and after checking my all paper works they repaired it for free. Because of this, I trust blinking and will order again but next time I have to order something which cost above 150 rupees otherwise I have to pay delivery charges.

I placed an order in the morning at 8.46 Am, I need an urgent order on the Blinkit app for the product Ant Esports Flora Bud Digital Weighing Machine, and made an online payment of ₹371. However, the app showed that the order delivery was running, after some The Arjun is cancel my order without any confirmation i am already customer care to discuss but Mr Arjun not pick any call to me and now no call can connect to customar care .

After that, I go to the Blankit office. I received a message from Blinkit send message that ₹351 will be refund. I would like to know why ₹20 has been deducted, even though the order was not delivered. i need my product and why i am paid again. I also visited the Blinkit store near Kalka Gari Chowk, Ghaziabad, and spoke with the Store Manager not give satisfy answer.

I ordered Oneplus earphones from Blinkit and the product I received was absolutely NOT original. It was used.

I tried contacting customer service multiple times, and after a lot of struggle, one associate finally called me, only to argue with me instead of helping. They did not resolve my issue and actually told me to go contact Oneplus directly, which makes no sense because I purchased the product from Blinkit, not from Realme.

THEY ARE PURELY FRAUD. NEVER TRUST BLINKIT

I am a regular Blinkit customer and place orders almost every alternate day. Today, the delivery executive refused to deliver my order and falsely marked it as “wrong location” after claiming his vehicle had broken down. I selected my saved address exactly as I always do, and this has never been an issue earlier. Despite this, the order was cancelled solely based on the delivery executive’s false update, and I was unfairly charged a ₹20 penalty. This is extremely disappointing and unacceptable treatment of a loyal customer. I expect an immediate refund of the penalty and a thorough review of this incident

Blinkit is a pathetic company with worst customer service. If a customer finds an issue with a product delivered by them, they will NOT resolve it. Instead they will dodge by putting responsibility on the product supplier, disregarding that the customer purchased the product from Blinkit and NOT from their supplier. An escalation to their CEO, Albinder Dhindsa, and the owner, Deepinder Goyal, does not provide any resolution either. In fact, a pathetic and dismissive response is received via a faceless email signed by Team Blinkit. Shame on the owners for sitting behind the curtains rather than putting a bod face by contacting customers to resolve the issue. It's a sure sign of the beginning of a downfall. Beware!

I ordered Realme earphones from Blinkit and the product I received was absolutely NOT original. The quality was terrible and it was very clear that the item was fake.

I tried contacting customer service multiple times, and after a lot of struggle, one associate finally called me, only to argue with me instead of helping. They did not resolve my issue and actually told me to go contact Realme directly, which makes no sense because I purchased the product from Blinkit, not from Realme.

This is extremely unprofessional and disappointing. Fake products + rude support = horrible experience.
I will never order electronics from Blinkit again.

I am deeply disappointed with the level of service I received from Blinkit. I wished to order Philips air purifier, by mistake and with a sudden slip of a finger the order was sent for xiomi air filter. I received the order and immediately i realized that it was not the order I wanted so I didn’t opened it. I reordered the correct Philips air purifier which I wanted to order in first place.

Now while returning, they asked to upload a picture so I just opened the box to show the barcode while the nylon packaging was still intact. They refuse to exchange or refund the item.

I’m a Blinkit loyal customer so far but with this level of service from Blinkit and understanding for the customer. I feel really sorry for Blinkit and their other customers.

I buy so many things from Blinkit and the manager didn’t do anything out of the way for customer who always put Blinkit first over other online channels.

Deeply saddened and disappointed with Blinkit.

Thanks readers, take your informed decision. Blinkit will not care for customer they only care for their own profits.

Unable to reach out the customer care services as well displaying the wrong prices are charged

This has been one of the worst shopping experiences I’ve ever had. I ordered dry fruits (Whole farm and grocery brands) and other items from Blinkit, and the quality was absolutely pathetic, the dry fruits were cheap, full of holes, and nowhere close to what was advertised.

To make things worse, when I tried to return the defective products, customer support flat-out refused, even after I sent them pictures as proof. And the website itself is misleading, it says customers can return products through the “Orders” page, but there is NO option there at all. That is false information, and it’s unacceptable for a company to mislead customers like this.

Blinkit sells terrible quality items, provides zero accountability, and gives false promises on their website. Don’t waste your money here. This platform cannot be trusted.

Very bad and fraud people. With no concern they take our money and no refund or valid msg. After payment the mark as delivered and loot our money. No option for customer support.