Blink Health Omdömen 1 463

The eyedrops themselves are fine, but I did not like the customer service I received. It was one of the strangest conversations I've ever had with another person. There were multiple times I would ask a question, "What does x mean?", when going through the registration process, and instead of actually explaining anything, my customer service rep would just simply repeat word for word the exact same question they just asked me. Yes, I heard you; I'm not deaf. I'm telling you I don't understand and I'm asking you to explain; not repeat the exact same thing you just said. It was like pulling teeth trying to get information. I've never had such a baffling and frustrating customer service experience almost ever in my life. It was not a language barrier issue either, which made it even more odd. The eyedrops themselves are great, luckily.

My experience is excellent

Customer focus and service. Follows through on commitments.

Great service-no problems at all. You guys are very organized. One quick question: will my future refills come automatically or will I have to call on a monthly basis?

My insurance denied the pre authorization until I tried another medication first. I have not had the tryptyr long enough to rate it.

Awesome. Blink figured out a way to get my co-pay covered.
Was real happy with customer service support.

It seems from the moment Blink Health received my prescription, they processed it and I received it quickly! And it was a free sample!!!!!!! Thank you!

Quick and efficient process. Best ever!

You get what you pay for. Somehow these not smart people had two prescriptions for me for the same medication (Meibo) and instead of filling one, they canceled both. Also, the process of transferring my prescription from my bricks & mortar pharmacy was extremely painful. Free isn't free.

Did not receive my medication, when emailed to understand why I got no response

Associate was very informative and helpful. Their plan made it possible for me to purchase a product that is helping my eyes.

It’s just ok. Drops make eyes very blurry
And it’s oily
After a minute or two in order to see need to place Refresh eyedrops so I can see clearly

The ordering process was simple. This is the easiest I’ve ever had getting a prescription filled online.

Communication was good. Product was delivered when expected. Protection to keep meds cold was outstanding.

Just received our first prescription and everything went very well. Very helpful staff. Looking forward to our ongoing relationship.

Once I found out that Blink RX was going to handle my prescription, it was mailed and delivered quickly.

This company is easy to work with. They very fast and accurate.

Quick response to answer questions and receive first shipment. So far, product works great.

I received my drops on time. I would like more info on refills.

All went very well liked the idea I could some before committing to purchase