From my first contact with the Rockville Store, with Mario, to the wonderful folks who measured and installed our blind, it was just a great experience. Really warm, competent, professional personnel... Se mer
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Det här tycker kunderna
I ordered a curtain rod last year October 2025. When I went to pick it up in January 2026, I discovered it had the wrong finials. I spoke with a customer rep during pick up and they assured me they wo... Se mer
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I recently purchased two cordless mini-blinds from Blinds To Go. There was a glitch in the manufacture and Enrique and his colleagues were more than happy to make things right. I was very pleased wit... Se mer
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We’ve used Blinds to Go several times (4!) and have always been happy with both the blinds and the customer service at the Rockville location.
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Företagsinformation
Skrivet av företaget
At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.
Kontaktuppgifter
12204 ROCKVILLE PIKE, 20852, ROCKVILLE, MD, USA
- 2402924477
3,9
Bra
23 omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
A Great Purchasing Experience From Start to Finish
From my first contact with the Rockville Store, with Mario, to the wonderful folks who measured and installed our blind, it was just a great experience. Really warm, competent, professional personnel -- and a top-quality blind. Couldn't be happier!
27 april 2026
Svar från Blinds To Go - ROCKVILLE
Hello M. Millstone,
Thank you so much for the wonderful feedback! We’re really glad Mario and the team made your experience smooth from start to finish, and that you’re happy with your new blind.
Blinds To Go
I ordered a curtain rod last year…
I ordered a curtain rod last year October 2025. When I went to pick it up in January 2026, I discovered it had the wrong finials. I spoke with a customer rep during pick up and they assured me they would order the correct finials. Since then, I have spoken with 2 different reps and their manager all promising to order the finials and have yet to receive. I now have a rod without finials so I can't put it up since the original finials I was asked to leave at the store. It's been almost 6 months since my order and this is still not resolved. It's unfortunate as I had blinds for my whole house done previously with no issue. I would be hesitant to do business with them again.
18 oktober 2025
Svar från Blinds To Go - ROCKVILLE
Thank you for taking the time to share your experience with us. I sincerely apologize for the inconvenience and frustration you've faced regarding your order. It's disappointing to hear that the issue with the finials has not been resolved despite multiple interactions with our team.
We value your previous business and are committed to making this right. We do understand that a new color and style finial was requested, but the team has been able to provide it. It seems there has been multiple miscommunications on our end and we apoligize for that.
We will be ordering the correct part today and will have someone reach out with an ETA in the next day or two once we confirm shipment.
Thank you for your patience and understanding.
Svar från Blinds To Go - ROCKVILLE
Thank you so much for your feedback, J! 😊
Quality of product
Quality of product. Installer the best ever. Superior compared to the rest. Very knowlegable.
15 mars 2026
Svar från Blinds To Go - ROCKVILLE
This is fantastic to hear, Vince! Thank you for the excellent review!
Very pleased!
Everyone involved in this process was helpful, efficient, and pleasant to work with.
18 februari 2026
Svar från Blinds To Go - ROCKVILLE
We are so happy to hear that everyone was helpful, efficient, and pleasant to work with. Thank you for your positive feedback!
Efficiency and smoothness made our…
Efficiency and smoothness made our experience great working with blinds to go.
27 januari 2026
Svar från Blinds To Go - ROCKVILLE
We're happy to hear that you had a great experience with us. Thank you for your positive feedback!
The shades were not made long enough
The shades were not made long enough. They hang just above the window sill with a slight gap between the shade and the window. Because my windows are uneven, the shades look uneven. If the shades had been made just a bit longer -- so that they hung just below the top of the sill, there would be no gap and the shades would not look uneven. The salesperson, Marco, was very nice and accommodating. Nevertheless, i'm stuck with these shades.
13 januari 2026
Svar från Blinds To Go - ROCKVILLE
Hey Betty, thank you for taking the time to share this and I’m really sorry you’re dealing with this. We completely understand how frustrating it is when the shades don’t hang correctly and leave a gap. That definitely shouldn’t be the final result.
We’ve already reached out to the store team to review the measurements and how the shades were made, and we’re working together to find a proper solution for you. We want to make this right, and someone from our team will be in touch very soon to talk through the next steps.
Thank you again for letting us know we truly appreciate your patience, and we’re committed to fixing this for you.
The second time I ordered from BTG
The second time I ordered from BTG, the box was damaged on the end and the hardware was missing. Customer service said, he could mail it or I could go to a local BTG store. I went to the store twice. The first time they gave me the incorrect hardware. When I went back, it turned out, they didn’t have the correct hardware. So I had to have it mailed anyway. I suggest the stores keep sufficient hardware or don’t refer people to go there for hardware,
19 november 2025
Svar från Blinds To Go - ROCKVILLE
Hello! We appreciate you taking the time to provide us with this feedback. This is very informative and something we will be looking into further so that we can avoid future confusion and frustration.
Salesman very helpful
Salesman very helpful. Came within a coulee of weeks. Installation went great. Pleased!
1 december 2025
Svar från Blinds To Go - ROCKVILLE
So happy to hear! Thank you for the review!
Beautiful wooden blinds.
Beautiful wooden blinds.
Took double time to arrive than expected.
Store had a difficult time finding box at pick-up.
6 januari 2026
Svar från Blinds To Go - ROCKVILLE
Hello! Thank you for taking the time to provide us with this feedback. We are glad you like the product and we do apologize for the delivery delay.
Very Satisfied with products
Customer service in the store, in-home measurement and installation all went very well and I was very pleased with the outcome.
3 september 2025
Svar från Blinds To Go - ROCKVILLE
Hi Elizabeth, We're happy to hear that you were pleased with our customer service and installation process. Thank you for your positive feedback!
We’ve used Blinds to Go several times…
We’ve used Blinds to Go several times (4!) and have always been happy with both the blinds and the customer service at the Rockville location.
1 november 2025
Svar från Blinds To Go - ROCKVILLE
We're happy to hear that you've consistently enjoyed our blinds and the customer service at our Rockville store over multiple visits. Thank you!
Excellent and courteous service
I recently purchased two cordless mini-blinds from Blinds To Go. There was a glitch in the manufacture and Enrique and his colleagues were more than happy to make things right. I was very pleased with my purchase and the excellent service. Thank you!
24 november 2025
Svar från Blinds To Go - ROCKVILLE
We're happy to hear you enjoyed working with Enrique and that he was quickly able to resolve your issue. Thank you for acknowledging our team's dedication to excellent service!
They blinds are too long
They blinds are too long
The ends or sides of valances stick out like bunny ears
They look like they’re unraveling
11 november 2025
Svar från Blinds To Go - ROCKVILLE
Hi Tony, We're so sorry to hear this and want to help. Can you please provide your order number and phone number so we can work on a solution for you? Thank you.
Svar från Blinds To Go - ROCKVILLE
Hi Pat, We're so glad you are pleased! We appreciate your positive feedback very much.
Smart and helpful describe the sales…sunroom red
Smart and helpful describe the sales staff and the installers. Very pleased with the entire process.
22 december 2020
Svar från Blinds To Go - ROCKVILLE
This is great to hear Vivienne! Thank you for your review!
Not so satisfied.
Not sure how to respond to your message, so I am just editing this review to add my order number - 276193.
Most of our blinds are not straight and we've had a wand that has been broken for a while, and we are missing a plastic piece to be able to reattach the new wand to the window. Repeatedly this piece has not come with the wands, and we can not turn the blinds open on this blind.
22 december 2020
Svar från Blinds To Go - ROCKVILLE
Hi Adam, yes this is great thank you for your order number. We have forwarded it to the showroom as an urgent request for them to follow up.
Hi Adam, we are very sorry to hear of this experience with us and our installers. Would you mind providing your order number so we can help look into this for you? Thanks.
Quick restrung shades.
Needed to have fabric shades restrung. They are a Next Day Blinds product. Was very happy when I learned that Blinds to Go would handle the project. The price was higher than expected but less expensive than getting new shades. The turnaround time was outstanding. I left them at the showroom on a Tuesday and picked them up restrung on Friday. Really great turnaround.
21 december 2020
Svar från Blinds To Go - ROCKVILLE
This is great to hear! Thank you for your wonderful review!!
This was so easy.....walk in buy…they install :)
This was so easy.....walk in buy blinds, don't even need to know your measurements. Then put down deposit and some cool guy comes to your house and measures the blinds. Next thing you know same cool guy comes and installs the blinds. Very polite and know there stuff.....more import because of Covid. Came in with mask gloves and foot wraps.
21 december 2020
Svar från Blinds To Go - ROCKVILLE
This is great to hear Francisco! Thank you for your kind review!
Svar från Blinds To Go - ROCKVILLE
This is great to hear Gloria! Thank you for your review!
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