Absolutely shocking customer service! Ordered on 30th September. Chased after two weeks was told by "Mark" it was shipped on 2nd October and to wait 16 business days. Waited 22 days, emailed... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Don't waste your money on this crap I used all 4 pola day syringes and didn't change my teeth colour one bit just left me with sore teeth and gums
Avoid at all cost thought it was uk based but its in America, messaged to cancel order but completely ignored all e mails. 26 days later got product opalescence go 15 percent made absolutely no differ... Se mer
Ordered item on 31st July, today is 30th August , not recieved. Tracking number shoes in transit , obviously lost but company slow to act for refund. Had to raise via PayPal. Note, although domain is... Se mer
Items never arrived
Items never arrived, beware, poor customer service, had to contact visa for refund
Thank you Madison for putting my mind…
Thank you Madison for putting my mind at rest.
Great service, will use again
Happy Customer
I ordered my refills on Sunday 13th June and recieved my parcel Tuesday 15th June . I never write any reviews but thought I should as I am so impressed with the whole experience .
Such a happy customer .
Michelle
From Essex
No product arrived
No product arrived. Total scam. Avoid at all costs. Asked for refund.
Highly recommend Bleachrefills
I used this company for the first time . Prices are competetive and shipping price is fair.My goods arrived safely and well packaged for protection and well within scheduled delivery date !
I was very impressed with the service and customer care was amazing .A very prompt service and all my emails were responded to immediately .
Highly Recommended !
A true customer-led organisation
A true customer-led organisation, who were quick to re-send my order, as the original did not arrive. No fuss, no questions and professionally handled by Madison. It’s this kind of service that ensures repeat business..
👏
Used this company twice now
Used this company twice now and no issues at all. My order arrived in 2 weeks, I actually expected it to be longer as it was coming from the USA, but no issues at all. Great products and will order again.
No item and no refund
Ordered 2 months ago. Nothing arrived.
Asked for a refund however this has not been processed.
I have chased this up and heard nothing.
I had read the bad reviews before ordering but gave the company the benefit of the doubt. Don’t.
I’m out of pocket and will need to contact my credit card company.
UPDATE: the company are now completely ignoring me. A complete scam.
If I could give 0 stars I would
If I could give 0 stars I would. Ordered two months ago. Have received nothing. Emailed and was told they would resend. Still nothing. Was promised a refund within 5 days, have not received anything. I am now £38.40 out of pocket, please avoid at all costs.
Great Gels, Great Customer Service
I received my 22% and 16% gels and was very happy. They are dentist strength gels and none of that nonsense from Amazon or anywhere else. The only reason why I haven't given 5 stars is because it took around 6 weeks to arrive. I emailed the company and the lovely Madison assured me that there was a delay but it would soon arrive and it did. I will use Beachrefills.co.uk (based in the US) again and would also recommend them. In fact, I already have recommended them.
Finally arrived
Absolute joke and rip off. This is an American based company if it is still in operation. Paid £25 for my refills and have heard nothing since 17th March this year. I've emailed numerous times for an update but no response.
Stay well clear!!!!!!!! You have been warned.
Update to the above is that they finally arrived!!!!! Prepare for a very long wait if you order from here. Product as described, so very good
Fantastic service..
Fantastic service... read reviews and thought oh dear!!!
Came within 3 days. Excellent service. Give them a chance. Cant wait to try my pola night gel 22%
So I placed an other and then checked…
So I placed an order and then checked reviews which is when I became worried it was a scam, I messaged the company who gave me tracking details.
And I got the parcel 3/4 weeks later. (USA to U.K.)
44% teeth whitener was very good , very strong
I’m a genuine customer, and I’m confused why reviews are so bad, but my order was great and cheap will use again
Duurde wat langer dan verwacht
Duurde wat langer dan verwacht (en werd wat onzeker na onderstaande reviews te hebben gelezen) maar na 11 dagen gewoon netjes geleverd. Hadden er al eerder besteld toen kwam het sneller
Strong gel from the US
I tried several tooth kits whitening kits from Amazon. They were chloride bleach, I honestly couldn't see any improvement at all. I chose sellers with a money back guarantee and I certainly was glad to get my money back.
The gels from America are like real dentist strength, real dentist composition.
They took longer by mail than Amazon next day, but the difference is unreal.
Also having read the professional instructions don't bother with the silly led lights, they just make you gag.
Even the dentist UV lamps only slightly improve the time of action, that's from Pola Office instructions!
DO NOT USE THIS COMPANY
DO NOT USE THIS COMPANY! Placed an order in January but product did not arrive. Followed up and the team swiftly advised a new order was being sent. Again it did not arrive. Promised a refund 3 weeks ago and money still not returned. They said they would chase up my refund as it has been processed but also asked if I would be happy to resend the items again!
They have now stopped replying to my emails. THEY ARE A SCAM!
Great service
I’ve got to say that when I ordered I stupidly didn’t realise it was a USA based company so after three weeks of no shipping information I contacted them for an update. I had a reply within 24 hours where Madison very kindly chased the order which I then received a few weeks later.
I cannot fault how professional and efficient the company were.
I often find when making enquiries a little patience and understanding goes along way.
I ordered my gel in December only to…
I ordered my gel in December only to realise it was from the USA .
So after a couple of weeks and reading the reviews I came to the conclusion I wouldent receive it .
However after about 8 weeks I received my gel snd I have to say it was worth the wait best product I have ever used the results are the best by far I normally use zoom .
Will definitely be ordering again .
Please Don’t use this company
Please Don’t use this company! Ordered some gel on the 2nd March still waiting for it! I mailed them and they said glad to hear you have you order! I mailed again saying I haven’t received anything! Then I asked for a refund but they don’t reply! Don’t use this company you have been warned!
The best value professional strength gel
Having tried locally sourced teeth whitening gels with so little whitening success but all the sensitivity I needed to try the pro grade stuff. The other gels never stated what strength or sometimes even the acid type.
I ordered a single 10ml to test the service first.
I received my order in less than 6 days so I'm delighted.
One application has made a difference already.
The cost is remarkable.
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