Blackhawk Computer Support went above and beyond with their service when I needed them. Stefan was very knowledgeable and professional. He got right down to the root of my problem.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Blackhawk Computers removed my corrupted hard drive and replaced it with an SSD drive for much less than local tech stores quoted me. They also were confident that all my data could be transferred, wh... Se mer
I acquired an older server but was having problems troubleshooting it to start-up. I am pretty good repairing pc but this was beyond my abilities. I called up Blackhawk and I connected to a person im... Se mer
Been using their service ongoing for a couple years. If I call, they take control of my computer and before I know it , the problem is resolved. I would not use any other service.
Företaget har svarat
Företagsinformation
Skrivet av företaget
We are not Blackhawk Network in Pleasanton. Our company name is Blackhawk MSP, LLC. We do Help Desk Support for small businesses and residential. We do not sell gift cards or products.
Kontaktuppgifter
San Ramon, USA
- 19252184000
- ryan@blackhawkmsp.com
- blackhawkmsp.com
Great IT Support!
Ryan is great! Blackhawk has a talented team that helps fix any IT related issue.

Svar från Blackhawk Computers & IT Support
I don't have the computer expertise to…
I don't have the computer expertise to critique the service I received (which is why I use Blackhawk!), but something felt wrong about the way Stefan chose to address my problem. I just can't believe that was the only or the best way to fix the sudden problem with downloading a photo from my iPhone via gmail to Picasa for editing. Of course I could be wrong, but I just didn't feel that he knew exactly what he was doing or understood what I was asking. I know Picasa was discontinued a few years ago, but I was still able to use it on a regular basis. This has really been unfortunate.

Svar från Blackhawk Computers & IT Support

Svar från Blackhawk Computers & IT Support
Had problems connecting to vpn
Had problems connecting to vpn. Running solidworks (couldn't get license). Ryan fixed these quickly. Thanks.

Svar från Blackhawk Computers & IT Support
Blackhawk provides rapid and competent…
Blackhawk provides rapid and competent response to help our requests. Timely assistance with configuring laptops and IT equipment helping to keep our operation running smoothly. Would definitely recommend to a new company or organization looking to improve their IT infrastructure and support needs of employees.
I got what I paid for without excuses…
I got what I paid for without excuses in a sincere and professional way. What I like most is the way the engineer explained the whole thing to me which gave be better confidence. Thank you guys!
Blackhawk MSP offers good IT support…
Blackhawk MSP offers good IT support with friendly employees. They are always there to help us solve our computer problems. I would definitely recommend them.
Very smooth.
Excellent service and competency
Excellent service and competency. Would use them again for sure.
Good initial response -- quality work.
I received a fast initial response by blackhawk, but when my issue wasn't easily corrected it had to be sent to another tech. After the referral, they were slow at getting back to me. It seemed I got lost when moving from one tech to the other. When they finally got back to me, Terrell fixed my problem very quickly and I am up and running.

Svar från Blackhawk Computers & IT Support
Worth the online evaluation
I acquired an older server but was having problems troubleshooting it to start-up. I am pretty good repairing pc but this was beyond my abilities. I called up Blackhawk and I connected to a person immediately to blindly walk through every possible problem. The technician patiently worked through for an hour until we resolved it was a motherboard issue. This would have been such a hassle to find a company and drop it off then schedule a pick up time days or weeks away. Blackhawk was well worth the hour technician fee.
Great Job! Great team to work with!
Great guy to work with. Showed up on time, performed as expected and went above and beyond.
Ryan is fantastic
Ryan is fantastic! Very knowledgeable, quick to help and do repairs. I highly recommend him and his team.
Petra-
Five stars is not enough
Five stars is not enough. We are very happy to have found Ryan and Blackhawkmsp. It's great to know we can get excellent help and get things fixed when we need it. Blackhawkmsp is an excellent, smooth, running service and a pleasure to work with. Best of all, they know what they are doing. Thumbs up!
We love Blackhawk
We love Blackhawk, super easy to communicate with and very happy wiht their services.
Blackhawk has done a very good job…
Blackhawk has done a very good job offering its service and IT support. First calls all the way. I am very happy we found them and we are using them for our IT products.
Dwight
Advision Media
Knowledgeable and personable IT…
Knowledgeable and personable IT support. They know their stuff.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







