Bought my board (and boards for 2 friends) in 2023/2024. After a month or two, my battery died. Wouldn’t charge or turn on. Was like it was disconnected. Emailed - they sent me a new bat... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Do not buy this brand, terrible product. Had board less than 6 months before it stopped working. Had to pay for board to be shipped back to supplier for a non refundable fee to discover fault. Battery... Se mer
Företaget har svarat
Bought the Blackhawk electric skateboard for my son this past Christmas. He loved it and caught the hang of riding pretty quickly. We should make more opportunities for him to enjoy it more regularl... Se mer
Företaget har svarat
Our son would be doing backflips on his new skateboard if he could. Mum & Dad suddenly became cool when our son received his electric skateboard for Christmas & Santa definitely wasn’t taking the cr... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Black Hawk Electric was founded by two brothers on the Gold Coast (Australia) in 2016 following on from the success of an electric bike company that is still thriving to date as the leader in electric bike conversion kits in Australia and abroad. This experience in the electric vehicle/recreational vehicle industry extends across a decade having sold 10,000+ electric bikes and electric bike conversion kits around the world. The knowledge gained during this journey has formed a truly unique basis from which Black Hawk Electric has developed its core products. Reliability and safety are at the forefront of our product development. Staying ahead of the game by utilizing the latest in proven electric vehicle technology results in exciting, fun products that are a pleasure to own. Recent improvements in hub motor technology (taken mostly from the e-bike industry) together with improved lithium battery technology has really created a golden moment in the space as we seek to take advantage of these improvements by implementing them into our electric skateboards. Our mission is to offer the best products on the market, at wholesale prices and with excellent warranty support from people who care about the products and most importantly, our customers.
Kontaktuppgifter
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Bought my board (and boards for 2…
Bought my board (and boards for 2 friends) in 2023/2024.
After a month or two, my battery died. Wouldn’t charge or turn on. Was like it was disconnected. Emailed - they sent me a new battery. I replaced it. Happy.
Rode the board 2 or 3 times over 6-12 months, happened again. They sent me another battery. I replaced it.
About a week or two later, one motor was cutting in and out, almost throwing me off the board. Wrapped it up and sent it back. They replaced the motor. Happy.
Another 3-6 months later, the 18ish month old battery has died again. Emailed, after starting to doubt the quality of these boards. Have been told by Steve I have to buy another battery $300 + postage. There is either a significant problem with these batteries or the chargers or both. I’m not happy. Steve’s referred me to some owners manual that apparently stipulates they need to be ridden and charged monthly which I’ve never heard of. Sounds like a cover up for a basic “dumb” charger that just keeps forcing current into a battery till it trips.
Terrible quality, Chinese boards (you can buy these on AliExpress for $350/$400, just with no “Blackhawk” logo.
Disappointed. Do not buy.
Terrible bolts for wheels kept falling…
Terrible bolts for wheels kept falling out only had for less then a month

Svar från Black Hawk Electric
I have 3 Black Hawk Eboards the V3…
I have 3 Black Hawk Eboards the V3 Urban and V3 Street plus V3 Pro the Urban even though it's not meant for hills it still manages my local hills with a bit of pumping. The other 2 have power in spades. What I really like about these boards is the availability of spare parts any the excellent service that comes with them. The vicious expansion grooves on our bike track destroyed the battery in my Urban and they replaced it with full instructions how to fit it. Now I use my boards on the road which is much smoother and I also fitted a softer riser and wheels except for the drive wheel only on the Urban but the other 2 are standard and I have had no trouble, but I only use them on the road. But what really amazes me is that I can buy new batteries, a lot of PEVs you can't which is a huge plus because I use my boards a lot. Thank you Guys for such great service and backup. Kelsey.
Unsatisfied customer
Do not buy this brand, terrible product. Had board less than 6 months before it stopped working. Had to pay for board to be shipped back to supplier for a non refundable fee to discover fault. Battery needed replacement $250 plus bought another new control. Had board arrive back working and after one ride failed with same problem as before. Don’t know what to do, can’t afford to send back again. Has anyone else had this experience. Company will only communicate by email. Really bad experience.

Svar från Black Hawk Electric
I currently own three Black Hawk…
I currently own three Black Hawk Electric skateboards and have worn out plenty of parts over the last three years, meaning I have had a lot of contact with their fantastic support team.
Troubleshooting issues with this team is thorough, and the way they conduct business is always very professional. I have no problems recommending this company to anyone that values good old fashioned customer service and quality aftersales support.
Great product and support team
Did so much research and couldn't work out what I wanted, Black Hawk gave me great advice for a birthday present for my son. Super happy with it!
Recently purchased a skateboard
Recently purchased a skateboard! And it was great as a woman having another woman chat to me about the tech. Great experience buying my first board ! Will be recommending . Thanks guys !
Gobsmacked how difficult it is to get a refund
Please read refund policies before ordering.

Svar från Black Hawk Electric
Amazing Board and customer service
I just got my Black Hawk Electric Pro Series V3, and is such an amazing board. The delivery time is quick, and so is the board. 100% would recommend, an amazing board and great company.
This board is the best thing I've ever…
This board is the best thing I've ever purchased and customer service is absolutely outstanding!
If you're wondering what type of board to get, 2 words....Black Hawk.
I have the pro series board and it flies. Better than the specs say. Enough said now🕺
The board is great and awesome to ride
The board is great and awesome to ride. Black hawk customer service team Is also very helpful and easy to get in touch with! Can't fault them!

Svar från Black Hawk Electric
AT series V3
Great product delivered in a quick timeframe. The AT series V3 is a powerful and easy to use skateboard that represents great value for money. Simple to adjust acceleration and breaking settings with a compact remote. Smooth riding over bumps and fun for the whole family.

Svar från Black Hawk Electric
Amazing!!
Ordered my skateboard and was delivered within 2 days.
Amazing customer service!!
The skateboard itself is excellent - so much fun!
Highly recommend.

Svar från Black Hawk Electric
Charger for this product is bad quality…
Charger for this product is bad quality
Even when was not in use for month or 2 when gone to use charger again to charger bored broken 2nd charger to never again

Svar från Black Hawk Electric
Awesome service and products from Black Hawk
Purchased a Black Hawk Electric Skateboard for my 10 year old son. He loves it!! Easy to ride. Easy for him to carry around. Delivery was super fast! Very impressed with great service from Black Hawk.

Svar från Black Hawk Electric
Bang for buck you won’t find better!
Bang for buck you won’t find better! Awesome board and quick delivery!

Svar från Black Hawk Electric
Was super impressed with this company & product
Was super impressed with this company & product. Delivery was received within 3 days of ordering, which is rare these days especially on larger items.
I brough the Street Series V3 × 1. It is really exiting and fun, it was a easy to set up and learn to use. The board is durable and rides well. It's also very easy to charge and has a good life battery. I am extremely happy with my purchase. Will be recommending to everyone I know and highly recommend buying it from Black Hawk Electric!!

Svar från Black Hawk Electric
Brilliant birthday present
I purchased this for my son and he absolutely loves it. The purchasing process was super easy, the videos showing the different models made it a breeze to check which model to get him. There was every bit of information you needed to make an informed decision.
In terms of useability, the young fella reckons it's brilliant fun to cruise around on with mates and it's great as a commuter around the local area.
The only problem we've found so far is keeping his brothers off it.

Svar från Black Hawk Electric
Im geeting another one !
I orderd the board on Saturday and had it by Wednesday, quick and easy! The board is awsome for a cruise with my son, it has really smooth control and braking. The turning circle is great. Im going to get one for my daughter too !

Svar från Black Hawk Electric
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







