The product was as ever excellent. However your decision to use 'evri' for the delivery let you down. Of the 3 items they 'delivred' this week 1 was left on my nieghbours porch and 2 (including your... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
It is far the best experience I’ve had since I order online. Very fast response and delivered next day to my house. Regarding the advice always best choice. Thank you and good luck
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My husband purchased a pair of waterproof steel toe cap trainers and was very pleased with them, a few months later the stitches went on one of the shoes, we couldn’t find the original proof of purcha... Se mer
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What started out as a slight order processing error ended in a really positive customer experience. I had only received part of my order (1 of 2 pairs). I also needed to change the size of the pair I... Se mer
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Företagsinformation
Skrivet av företaget
Founded in 2014. For over a decade, we have grown to become one of the UK's fastest-growing companies, providing active, skilled professionals and tradespeople with performance- and safety-compliant workwear. Designed by traders for traders. At our core, we are driven by a mission to deliver best-in-class durable and functional workwear that doesn’t compromise on comfort at a fair price, empowering our customers in their life's work. We pride ourselves on offering performance products they can rely on, even in the harshest conditions, making us the preferred choice for over 740,000 professionals who need the most rugged workwear without compromise.
Kontaktuppgifter
Storbritannien
- info@blackhammer.co.uk
- blackhammer.co.uk
4,5
Utmärkt
115 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 80 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
AMAZING CUSTOMER SERVICE
My husband purchased a pair of waterproof steel toe cap trainers and was very pleased with them, a few months later the stitches went on one of the shoes, we couldn’t find the original proof of purchase but found the payment date. With not having much hope we contacted Black Hammer who were AMAZING the customer care was outstanding, within 4 working days a new pair of trainers arrived. Well done Black Hammer
12 april 2026
Omdöme utan inbjudan
Svar från blackhammer.co.uk
Thank you Stacey. We are glad the customer care team were able to assist and hope we can be of service in the future.
Quality of the shoes is great
Quality of the shoes is great. Light weight for long days but with the protection needed. Love the elastic laces, easy to tighten so unlike slip ones you can adjust. Would have 5 star if the courier hadn’t los5 the first delivery, but was sorted in less than 48 hrs, sadly no choice to NOT use Evri , who were at their usual worst again.
27 mars 2026
Svar från blackhammer.co.uk
We really appreciate your feedback Robin. When we look at how we can provide high performance safety and workwear and excellent customer service at a reasonable cost we looked at costs and services for delivery across a number of logistics partners. We do offer next day delivery and the option for Royal Mail at an additional cost but found most customers were happy with free delivery.
We have equally had as many issues of lost parcels across most providers and thankfully it is a very small number. We are always monitoring our logistics partners and customer feedback so appreciate you taking the time to share yours.
Work Trainer
Order received very quickly.
Very happy with product, work trainer, quality excellent+ price is really unbeatable!!
Keep up the great work BlackHammer!! 👍
8 april 2026
Omdöme utan inbjudan
Svar från blackhammer.co.uk
Thanks Craig!! We are always looking to improve our products to provide better value for our customers. Appreciate you leaving a review
Best trainers yet!!
Super fast delivery. Great fit and really comfortable, air bubble sole creates soft compression, would highly recommend.
29 mars 2026
Svar från blackhammer.co.uk
We really appreciate you leaving a review Keith. The air bubble shoes have been great in providing comfort for workers and something we are heavily investing in improving our current and new ranges. If you ever need assistance, please feel free to reach out to our customer care team.
Black Hammer 7788 Vortex Dial Fit Lace Safety Trainers
I recently bought the Black Hammer 7788 Vortex Dial Fit Lace Safety Trainers and I couldn’t be happier. From the first wear, they felt incredibly comfortable with no breaking-in needed. The dial fit system is a game changer—quick to adjust and gives a secure, snug fit every time.
They’re lightweight but still feel very durable and offer great protection for long days on your feet. The grip is excellent, even on slippery surfaces, and the overall design looks modern compared to typical safety footwear.
This was my first time ordering these, and I’m seriously impressed. Perfect for work—comfortable, reliable, and built to last. Highly recommend!
4 april 2026
Omdöme utan inbjudan
Svar från blackhammer.co.uk
Thank you for the awesome review. The 7788 Vortex are one of the newest lines and we are so glad that the feedback has been positive. Here are some other facts about the dial fit laces. They are made of a tough tensile steel and have been tested to over 30,000 twists. once again we truly appreciate you taking the time to leave a review Graeme
Excellent service all round.
26 mars 2026
Svar från blackhammer.co.uk
Thank you for leaving us a review, Martin. Our service extends to after-sales support as well, so please feel free to reach out to our UK Customer Care team if you ever need assistance.
Super helpful … good quality product at…
Super helpful … good quality product at a fair price… very happy
25 mars 2026
Svar från blackhammer.co.uk
Thanks, Gu. We believe in empowering professionals with high-performance safety and workwear at a fair price, and we work hard to provide a positive customer experience
Very comfortable safety shoes
Very comfortable safety shoes. Great price, fast delivery, website easy to use
30 mars 2026
Omdöme utan inbjudan
Svar från blackhammer.co.uk
We really appreciate you taking the time to leave a review, Nav. We are always looking to improve our customers' overall experience, and we are really glad you had a positive experience. Please reach out to our friendly customer care team should you ever need assistance
Quality product,fast delivery👌🏼
25 mars 2026
Omdöme utan inbjudan
Svar från blackhammer.co.uk
Hi Chris, we really appreciate you leaving a review and feel free to reach out to our team if you ever need assistance
Very low prices and very good quality
Very low prices and very good quality. I'm very happy with my safety shoes,they are very lightweight and very comfortable. Recommend this shop for everyone 👌
28 mars 2026
Omdöme utan inbjudan
Svar från blackhammer.co.uk
Thank you so much for taking the time to leave a review Gintare. Glad we could be of service and do reach out to us if you ever need assistance
Good quality at keen price
About 2 tear ago I found black hammers website while searching for wworkboots at a reasonable price that actually worked, previously I had tried scruffs, caterpiller and other makes, ALL of them failed within a year and thats after paying over £50 a pair for them. So I bought 2 pair of boots, different styles, the pair i wear most has now almost died, so I looked them up again and purchased a pair for me and a pair for my wife (we work together), fully expecting these to last as well as the first ones, overall prices are good, quality is as good if not better than other brands and delivery is very quick.
25 mars 2026
Omdöme utan inbjudan
Svar från blackhammer.co.uk
That is awesome to hear. We try our best to be the best-value brand on the market, with our mission to empower people in active professions with high-performance features without breaking the bank.
If you ever need assistance, we hope you'll feel the same about our customer care team who are second to none.
Great brand of Workwear etc.…
Was looking up combat and steel capped boots and came across the UK blackhammer brand (Great name by the way),and to date have several pairs ,they are a great product ,no nonsense construction ,and exactly what you want from tough footwear.Ive Used different brands over the years ,but blackhammer is up there with the best,as far as I'm concerned,also despatch time was very fast ,from ordering to getting delivery was 3 days ,which was quick from mainland UK to N Ireland.Many thanks.
23 mars 2026
Omdöme utan inbjudan
Svar från blackhammer.co.uk
We really appreciate you leaving this review Buck and glad you had a positive experience. If you ever need further assistance then please feel free to reach out to our customer care team and one of our colleagues will be glad to help.
Very comfortable boots and quick…
Very comfortable boots and quick delivery
17 mars 2026
Omdöme utan inbjudan
Svar från blackhammer.co.uk
Thank you Leo, we hope the boots will serve you well.
I purchased a wide fitting Trainer
I purchased a wide fitting Trainer
it was not very wide
returned for refund
23 februari 2026
Svar från blackhammer.co.uk
Sorry, the fit wasn't quite right for you. Appreciate that customers with wider feet can sometimes find it difficult to get the right shoe
Svar från blackhammer.co.uk
Thanks, glad the wide foot shoe was a good fit. We appreciate customers who have a wider foot sometimes struggle finding the perfect fit, so want to make you aware that we now offer free exchanges
Speedy response
Speedy response. Accurate information and updates on progress of delivery.
Will use again
23 februari 2026
Svar från blackhammer.co.uk
Thank you for being a customer and leaving this review. Glad we could be of service and please feel free to reach out to our UK customer care team should you need assistance
Great product probably the comfiest…
Great product probably the comfiest work shoes ever 👍 but as a trade on his knees a lot of the time the toe caps shine quite quick
19 juni 2025
Svar från blackhammer.co.uk
Thank you for the review. We appreciate the feedback regarding the steel-toe cap. If you ever decide on another pair, then we now offer free exchanges, should you want to try one of our composite/fibreglass toe caps
Didn't wait long for my boots
Didn't wait long for my boots
Very comfortable.
27 februari 2026
Omdöme utan inbjudan
Svar från blackhammer.co.uk
Thanks for the review, William. Much appreciated, and please feel free to reach out to our team if you ever need assistance
Excellent quality work trainer…
Excellent quality work trainer extremely comfortable..only downside is the pull lace supplied. like the concept but nowhere to tuck it in which the end digging in your foot.
24 februari 2026
Svar från blackhammer.co.uk
Hi Nick, thank you for the feedback. The pull lace tab included in the shoe allows you to cut the laces to size. We also include an extra pair of normal laces if you want to get rid of the pull lace tab, please feel free to reach out to our customer care team if you need further assistance
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