Further to the previous horrific review, The Legal Ombudsman has decided that Bromets Jackson Heath have, once again, failed to deliver a satisfactory service on the following points.... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
DOMINIC CRONSHAW After researching the cost of wills on the Internet and being aware that my simple single persons will wasn’t a difficult one I was delightedly with Dom’s honesty and the cost he... Se mer
I needed to amend my mums will following my fathers passing. Got in touch with Dominic by phone for a detailed conversation. New document was sent same day & process completed within 3 days via emai... Se mer
It's hard to know where to start. I was unable to ever speak to anyone, emails were left unanswered and then replies often came through at 9pm on Sunday evenings. Important documents sent by register... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
A professional and friendly law firm with over 173 years of service, located in the lovely North Yorkshire town of Tadcaster. Services: Residential Conveyancing, Commercial Conveyancing, Wills & Probate, Personal Injury, Divorce
Kontaktuppgifter
Kirkgate House, Tadcaster, LS24 9AD, Leeds, Storbritannien
- 01937832371
- legal@bjhsolicitors.co.uk
- bjhsolicitors.co.uk
Julie Dixon ..Good job
Julie Dixon ..Good job
You alone turned a negative into a positive when I sent to you personally my instructions as regards changes to a document
You should get the fee.
You made a difference
Thankyou
Brenda
11 september 2024
Omdöme utan inbjudan
Svar från Bromets Jackson Heath LLP
Hi Brenda. I appreciate your review. I wonder if you could please drop me an email on kat.scott@bjhsolicitors.co.uk. Kind regards.
Used this company for property sale and purchase of new property
MY ADVICE WOULD BE TO AVOID USING THIS LAW FIRM AT ALL COSTS. THEY ACTUALLY DESERVE 0 STARS IF THAT WAS AT ALL POSSIBLE. Very poor communication throughout. Completion was supposed to take place 26th September. I waited approx 4+ hours outside my new property with my removal people. It got to be so late in the day that all offices were closed. I was told by my removal company that there would extra charges for waiting time and that they would need to put my goods in storage for the night. I believe Completion actually took on 27th a day late!
I checked with my bank Saturday 28th and todate the extra proceeds owed to me from the sale of my property have not thus far been transferred to my account. This whole experience has and still is highly stressful. Unfortunately I feel it is going to be necessary to contact National Claims Line if I am unable to get a satisfactory response from Bromets. My advice would be not to ever use this legal firm for conveyancing.
26 september 2024
Omdöme utan inbjudan
Svar från Bromets Jackson Heath LLP
Dear Sue,
Further to your review, I can assure you that the matter did complete on 26th September. As soon as the funds landed from your sale, they were sent straight over to the solicitor acting on your purchase, who in turn confirmed receipt of funds the same day.
At no point did we advise that you needed to sit outside your new property for over four hours before completion took place. The time of completion on your onward purchase was down to your purchasing solicitors to advise you on, not us. We acted in your sale ONLY and we did advise you as soon as your sale had completed. I spoke to you myself, as did one of my colleagues.
We feel your comments extremely unfair and completely unjustified when the issue is clearly with the solicitors you instructed on your purchase.
Superb Conveyancing
Chloe Richardson, who did the conveyancing for the sale of my house and all the team at Bromets have been superb from start to finish. I can't recomend them enough.
1 juni 2024
Omdöme utan inbjudan
All staff were friendly and pleasant…
All staff were friendly and pleasant and made us welcome. Our Wills and LPAs were prepared smoothly and without any complications. Our needs were listened to and helpful suggestions made. Definitely recommend.
25 mars 2024
Omdöme utan inbjudan
Used this company for a property sale
Used this company for a property sale, had to constantly chase, very poor communication and on the day of completion again received no communication from them. No funds were transferred. When I finally got hold of them in the late afternoon I was told my solicitor was off and they didn’t understand his figures in the completion statement so they only transferred me half of the money owed. After constantly chasing it took a further 4 days to receive the money, this made the whole experience very stressful. I have asked for a copy of their complaints procedure but still have not received or the final correct completion Statement. Wouldn’t use this solicitors again.
15 mars 2024
Omdöme utan inbjudan
Five star service
Emma Drury did a fantastic job when applying for our LPOA. We were in a desperate hurry as the LPOA was holding up a property sale. She met us quickly, had all the paperwork ready and even included a letter with our application to explain our situation. Our application was processed quickly and Emma was on the phone immediately it arrived back to let us know. Five star service.
5 oktober 2023
Omdöme utan inbjudan
Thanks so much to Emma Drury for the…
Thanks so much to Emma Drury for the excellent service has provided to me and in such speedy fashion.
Many thanks Emma, with very best wishes, Chris
13 juli 2023
Omdöme utan inbjudan
Svar från Bromets Jackson Heath LLP
Thank you Chris for your generous review! We hope to be of assistance to you in the future!
Svar från Bromets Jackson Heath LLP
Thank you for your kind review, we hope to be of assistance in the future.
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