Bitz Casino Omdömen 41

TrustScore 3 av 5

3,0

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Good evening everyone! I want to share my experience with the online casino BITZ. There’s a nice bonus on the first deposit, an excellent interface that is intuitively clear. A large selection of slot... Se mer

Betygsatt 1 av 5 stjärnor

Bitz Casino ignored my gambling addiction disclosure and refused permanent self-exclusion. After I clearly asked for account closure, they continued sending bonuses and allowed me to keep playi... Se mer

Företaget har svarat

Betygsatt 3 av 5 stjärnor

It's ok. I like their layout. Runs smooth. I don't have to worry about refreshing to check and make sure the verify human page doesn't come up. For some reason it turns off on jackbit then every time... Se mer

Betygsatt 4 av 5 stjärnor

Seems like a fair casino, quick deposits, game selection is great, havnt withdrew yet, but so far its a good casino Martin

Företagsinformation

  1. Online-casino / Bookmaker

Skrivet av företaget

Bitz Casino is a reliable online casino and sports betting platform. On Bitz you get thousands of slots and live games, fast payouts, no mandatory verification, multiple currencies options and +200% bonus on the first deposit.


Kontaktuppgifter

3,0

Medel

TrustScore 3 av 5

41 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 89 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Bitz Casino ignored my gambling addiction

Bitz Casino ignored my gambling addiction disclosure and refused permanent self-exclusion.

After I clearly asked for account closure, they continued sending bonuses and allowed me to keep playing, which led to $3,700 in losses.

Casino Guru confirmed I should receive a refund, but Bitz refused to cooperate and the case was closed as unresolved.

This is a serious failure of responsible gambling.

14 januari 2026
Omdöme utan inbjudan
Logotyp för Bitz Casino

Svar från Bitz Casino

Greetings from Bitz,
After conducting a comprehensive review of the data related to this case, we have concluded that the manager handled the player’s request appropriately.

We take the issue of gambling addiction very seriously and always strive to provide support and assistance in such situations. When the player requested a ban, the manager offered two available self-exclusion options; however, the player did not confirm either of them. Instead, the player accepted a bonus and continued playing.

Without the player’s explicit consent to proceed with account suspension, we are unable to impose restrictions. As a result, the account remained active, and the player continued making deposits. In this instance, the responsibility lies with the player, as no authorization for account blocking was provided.

Thank you for your understanding!
Kind regards,
Bitz Team

Betygsatt 1 av 5 stjärnor

Don't do that

I won ONCE, 5K$ and they refused to withdraw my funds for HOURS, it ended with me losing it all anyway. The worse casino around the internet

25 mars 2026
Omdöme utan inbjudan
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Svar från Bitz Casino

Greetings from Bitz Casino,
Unrestraine, we are very grateful that you took the time to fill in this review.

It is very important for us to receive feedback from our players in order to improve the service we provide and satisfy our players at the highest level.
Kindly note that we always credit deposits and pay out all legitimately won funds.

Could you please provide your casino ID so I can check the information?
We will be happy to assist you.

Kind regards,
Bitz Team

Betygsatt 1 av 5 stjärnor

Scam

NO JUEGUEN, ES UNA ESTAFA, SE QUEDAN CON TU DEPÓSITO, GANAS Y NO TE LO DAN

10 mars 2026
Omdöme utan inbjudan
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Svar från Bitz Casino

Greetings from Bitz Casino,
Guillermo José Doreste Santana, we are very grateful that you took the time to fill in this review. It is very important for us to receive feedback from our players in order to improve the service we provide and satisfy our players at the highest level.

Kindly note that we always credit deposits and pay out all legitimately won funds.
Could you please provide your casino ID and amount and date of your deposit so I can check the information?
We will be happy to assist you.

Kind regards,
Bitz Team

Betygsatt 5 av 5 stjärnor

The vibe here is way better than most…

The vibe here is way better than most casinos I've tried. It doesn't feel cheap or spammy. They are new so they don't hassle you all the time. It's easy to just jump in and play for half an hour when I have a break. Haven't felt like I'm being pressured to deposit every five seconds either, which I appreciate.

30 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I joined after seeing an ad on…

I joined after seeing an ad on Instagram and didn’t expect much, but I’m hooked now. The slots are fun, and I love that they have table games too. I’ve won a few times and had WDs were fast. Took like a day and a half to hit my account.

27 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Unfairly accused of arbitrage. I demand a fair recalculation of my $319

Hello everyone and have a nice day!

I am a female bettor who takes sports analytics seriously. I admit Despite this, Bitz.io blocked my account and confiscated my $319 profit, claiming I was "arbitraging" without providing a single piece of evidence. I always use round numbers for my stakes, which clearly proves I am not using any arbitrage calculators or software. It seems they simply cannot accept that a woman can win fairly by being faster than their system.

I have already withdrawn my initial deposit, but I refuse to let them steal my $319 profit. If Bitz.io believes their odds were incorrect, I demand a fair compromise: recalculate my bets at the average market rate (closing odds) instead of voiding them completely.

I am prepared to take this matter to every major gambling community and review site (AskGamblers, CasinoGuru, Trustpilot, etc.) to warn others about how you treat winning players. For me, $319 is a significant amount that I earned with my own knowledge and patience, and I will not stop until this is resolved.

Let’s settle this professionally and fairly. I am ready to provide my account details to the Bitz team upon request to resolve this case.

Case: Unfair voiding of $319 profit.

UPD: My User ID is wild_yagle_96242037
I have provided the ID as requested. I expect a professional review and a fair recalculation of my $319 winnings based on market closing odds, rather than a void.

UPDATE: The support has confirmed (via chat) the confiscation of my $319 profit based on a vague 'rule 7.9' violation without any proof. My account has been blocked to prevent me from seeing my history. I have now officially filed complaints on AskGamblers and CasinoGuru. I will update this review as the mediation progresses. Potential players, beware: Bitz pays deposits but steals profits.

11 februari 2026
Omdöme utan inbjudan
Logotyp för Bitz Casino

Svar från Bitz Casino

Greetings from Bitz Casino,
Kidnly note that all legitimately obtained winnings are always paid out in full.
However, based on the provider’s decision, a maximum stake limit of 0.0002 has been applied to your account due to the detection of value betting activity.
In accordance with the Betting Rules 7.9, value and/or arbitrage betting is strictly prohibited.
Despite this violation of the rules, we have made an exception and refunded your deposit in the amount of 150 USDT.
Best regards,
Bitz Team

Betygsatt 1 av 5 stjärnor

It was giving in the beginning but not…

It was giving in the beginning but not anymore it takes and takes and takes and takes I’m really upset over it.

20 januari 2026
Omdöme utan inbjudan
Logotyp för Bitz Casino

Svar från Bitz Casino

Greetings from Bitz Casino,
Could you please let us know your ID, I’ll ask a personal manager to get in touch with you.
Best regards,
Bitz Team

Betygsatt 1 av 5 stjärnor

Complete Scam❗❗❗

Complete Scam❗❗❗

Please avoid this problem
This platform is run by Russian scammers.
They do every possible thing so you cant withdraw your money....

Please Avoid this platform❗❗❗

20 januari 2026
Omdöme utan inbjudan
Logotyp för Bitz Casino

Svar från Bitz Casino

Greetings from Bitz Casino,
Please note that we always pay out all legitimately won funds
Kindly provide details regarding which funds were not credited to your account, as well as your user ID, so that I can verify this information and get back to you with an update.

Best regards,
Bitz Team

Betygsatt 2 av 5 stjärnor

They refused to block my account due to…

They refused to block my account due to gambling addiction.

14 januari 2026
Omdöme utan inbjudan
Logotyp för Bitz Casino

Svar från Bitz Casino

Greetings from Bitz Casino,
Could you please provide your ID?
We would like to understand where exactly we may not have blocked you as per your request.
Best regards,
Bitz Team

Betygsatt 1 av 5 stjärnor

Scammers 100%

Scammers 100%, Cant withdraw once you win on sports!

I won few hundred eur by betting on various games, never on more outcomes from the same bet type and now they closed my account with 320 eur and they are accusing me of arbitrage betting.

NEVER PLAY HERE! BITZ.IO IS A BIG SCAM

11 januari 2026
Omdöme utan inbjudan
Logotyp för Bitz Casino

Svar från Bitz Casino

Greetings from Bitz Casino,
Please note that we always pay out legitimately earned winnings.
We would like to inform you that your account has been restricted by the provider to the maximum stake due to arbitrage betting.
This decision was made by the provider and cannot be appealed on our side
Nevertheless, as a gesture of goodwill, we have met you halfway and refunded your deposits and bets in the total amount of 698.82 USDT, which exceeds your initial deposit of 584.15 USDT

Thank you for your understanding!
Best regards,
Bitz Team

Betygsatt 3 av 5 stjärnor

It's ok

It's ok. I like their layout. Runs smooth. I don't have to worry about refreshing to check and make sure the verify human page doesn't come up. For some reason it turns off on jackbit then every time you start losing really my fast until you verify. It's so weird.

16 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Good evening everyone

Good evening everyone! I want to share my experience with the online casino BITZ. There’s a nice bonus on the first deposit, an excellent interface that is intuitively clear. A large selection of slots and sports betting, basically there’s entertainment for every taste. The platform is constantly evolving, adding new bonuses for players; for example, recently they added loot boxes for betting turnover and small rewards for daily site visits! Excellent support that always helps promptly! A personal manager offers various bonuses on Telegram. And there are also lots of other bonuses, rakeback, and cashback. I had played on different platforms before, but when I found BITZ, it became my favorite. I wish the project continued growth!!!

14 oktober 2025
Betygsatt 1 av 5 stjärnor

Bitz casino confiscated 500$ worth of…

Bitz casino confiscated 500$ worth of winnings.

The casino claimed "​Unfortunately, after a selective check of your gaming activity, the sports provider identified violations and wrote off the funds." which basically means we only accept people who lose in this casino.

Only my deposit was returned.

ID: 99f0dc29-2530-4f8f-9d12-612d1574c0f2

22 december 2025
Omdöme utan inbjudan
Logotyp för Bitz Casino

Svar från Bitz Casino

Greetings from Bitz Casino,
Please note that we always pay out fairly winnings.
We would like to inform you that your account has been limited by the provider to a maximum stake of 0.2 due to arbitrage betting.
This decision was made by the provider and cannot be appealed by us.

However, as a gesture of goodwill, we have met you halfway and refunded your deposit.
Thank you for your understanding!

Best regards,
Bitz Team

Betygsatt 1 av 5 stjärnor

700 euro robbery from Bitz

Hello everyone! Because Bitz is very "PROUD" of his rankings at trustpilot (with 3 words-positive-invited reviews), then it will be the first, where to publish this review.
First it looks fine, good support and fast transactions, but then they can block account and send you away. With no explanation, without any chances to justify yourself, with ignores to questions. They just take your money and as a player and as a person you disappear for them.
Be careful if you are playing here or want to register. At this time about 700 euro was taken with my account.
Have all the proofs if it is necessary

My ID is
ec245064-1d79-4367-9304-e8a708691587
And you re blocking account without valid reasons with legitimate winnings

15 december 2025
Omdöme utan inbjudan
Logotyp för Bitz Casino

Svar från Bitz Casino

Greetings from Bitz Casino,
Kindly note that we always pay out players’ legitimate winnings and never block accounts without a valid reason.
Allow me to look into your case, please provide your casino ID so we can review the issue and give you a detailed response.

Best regards,
Bitz Team

Betygsatt 2 av 5 stjärnor

deleted my first withdrawal, but then approved after this review

Betting for a week on Bitz.io and this is a honest review of the, I asked today for just 111 usdt withdrawal. They site states that they pay from 1-30 minutes. Bitz honored this timeline but just to cancel my withdrawal request. On live chat they told me the reason: A selective audit of your gaming and financial activity is being conducted on your account. This is a standard procedure that typically does not take much time, and after its completion, the withdrawal of funds becomes available"
After I send a preview of this review on trustpilot, they told me that the activity review was done and I got paid. In fact I took out all my money there, 181 usdt. Do not trust a betting site that do things like this, but everyone judge for himself. This is my experience. They may treat others better...

My username on Bitz.io is: prosperous_champion_37689096

16 december 2025
Omdöme utan inbjudan
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Svar från Bitz Casino

Greetings from Bitz Casino,

Kindly note that our team of sports analysts is relatively small and as a result the review of sports bets may occasionally take some time.
This delay is not related to your review and your funds would have been processed regardless.
For casino games and slots, decisions can be made much faster, and withdrawals usually take no longer than 15 minutes.

Best regards,
Bitz Team

Betygsatt 1 av 5 stjärnor

Bitz Casino is absolutely disgraceful…

Bitz Casino is absolutely disgraceful and exploitative. When I asked to permanently close my account due to struggling with a gambling addiction, they refused outright. Instead, they forced me into a 7-day “cool down” period—a blatant stall tactic designed to keep me hooked and bleeding money longer. Their customer support was unapologetically dismissive, brushing off my addiction concerns as mere bad luck and luck-based outcomes. This shows a shocking lack of care for vulnerable players.
The way they exploit addicted people is appalling. Rather than helping those in need, Bitz Casino traps them with manipulative policies and delays, actively encouraging players to keep gambling. Their business practices scream exploitation—VIP programs, promotions, and lack of immediate account closure reveal how they prey on addiction to maximize profits. To add insult to injury, their responsible gambling link is broken, making it even more difficult to seek help or exclude oneself. Avoid this casino at all costs if you value your mental health, your money, and any hope of responsible gambling. They don’t care about you, only about taking your money.

13 december 2025
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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