BINIBAMBA Omdömen 

143
•
TrustScore 5 av 5

4,8

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Brand and product are amazing! Quality is superb and my baby is so happy with the sheepskin liner. Also loved the design collab which gives it a unique character. I’m looking forward to buying more fr... Se mer

Betygsatt 5 av 5 stjärnor

I love this company so much!! I bought the original buggy mittens for me and the sheepskin liner for my baby when he was a newborn. Now we’re getting into the winter months I’ve decided to treat us b... Se mer

Betygsatt 5 av 5 stjärnor

Customer services are often an automated affair these days, but the Binibamba team (Hannah) fished my Hail Mary out of the automatic replies and helped solve my issue. I bought a Binisuit while I was... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

This is my second product and it’s incredible. However that’s not the reason for my review. The customer service is top tier, Hannah my hero, my angel, saved me and updated the address on cow puff... Se mer

Företagsinformation

  1. Babyaffär
  2. också i
  3. Babyklädesbutik
  4. Butik för modeaccessoarer

Skrivet av företaget

At BINIBAMBA we're all about finding ‘the one’. It’s a love letter to individuality. To having fun with fashion - no matter your age. To parenthood. To STARTING OFF, STANDING OUT. Big and little kids unite - we’re celebrating and sharing style, together. Welcome to our snuggly world. Join us and find ‘the one’ at BINIBAMBA.


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

143 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(143)

36 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

It felt like Christmas receiving the…

It felt like Christmas receiving the most beautiful items. It was my first time ordering and I was a very happy Customer. I ordered the Milk Snuggler, Baby & Mama Milk booties & Teddy Hat. I look forward to ordering more in the future. I am very obsessed with everything!!!

20 november 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

My absolute favourite brand for baby items

Binibamba products are absolutely gorgeous quality and as a bonus, chemical free, I can’t fault them. Ive purchased the Snuggler, booties and footmuff and love them all. The Footmuff and Snuggler keep baby so warm and cosy in her pram, she sleeps like a dream in there. A truly lovely brand 🤎

14 november 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Beautiful sheepskin items

Beautiful sheepskin items! I love the sheepskin waistcoat for baby, and have just ordered a foot puff for the pram. Lovely quality 💛

7 november 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I ordered the pram puffmuff and mittens…

I ordered the pram puffmuff and mittens for my granddaughter who lives in London. I hit the pay now button before I realized I had shipped to my address In America. I frantically emailed the BINIbamba customer service and to my surprise they got right back to me and changed the shipping address. Incredible customer service and Hannah was so kind. My daughter is so excited to get this product and it will be there soon, thanks to a company who values their customers.

2 november 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing customer service.

Ordering a gift for a friend, I made the mistake of ordering the wrong colour snuggler. I emailed the company at 10pm at night asking to change the colour over, to my surprise I had a reply from them by 8:30am, confirming the change in my order - You don’t get customer service like that anymore!

2 november 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Customer service is amazing

Customer service is amazing! I put in the wrong postcode for a gift and Royal mail sent it back to them and they then resent it out to my friend. Quick response and lovely customer service team. Thanks so much!

29 oktober 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing amazing amazing

Amazing amazing amazing! Number one baby product (the smuggler) and number one mummy product (the pram muffs) and my most recommended products to new mums! I love them so so much, so versatile and soooo comfy for my baby who loves to sleep in his pram!!!

26 oktober 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Pushchair does not collapse with liner installed

Purchased a buggy liner/‘snuggler’ but quickly realised that when installed in my Joie Finiti Signature pushchair, it won’t collapse down at all.. therefore cannot be stowed in cupboard or taken in the car if liner is on pushchair.

I reached out to the team on Instagram and after some back and forth they have confirmed the buggy should collapse 90% with the liner installed. As this was not the case for me I asked if it was possible to return the item as it is not fit for purpose. I was told this is not possible.

This is a luxury purchase for me- I took time to think it over and really did ‘treat myself (& baby). I now have an item I cannot use for a considerable sum with no option to return.

Binibamba have said there is ‘no more they can do’ for me. They have not done anything to try and help. I feel upset, disappointed and totally uninvested in the brand.

If you have a Joie Finiti Signature pushchair avoid purchasing a liner from this company to avoid the same disappointment.

21 oktober 2024
Omdöme utan inbjudan
Logotyp för BINIBAMBA

Svar från BINIBAMBA

Hi Sophie,

thanks for your message & so sorry to hear of your disappointment.

As a small business, we always strive to provide the highest quality products & customer experience. We do everything possible to make sure each BINI customer is super happy with their pieces & have a special piece for life 🤎

Unfortunately we weren't aware of the new folding Joie buggy & this is really helpful for us to know going forwards. Ordinarily we encourage BINI customers to remove the snuggler when a buggy is being folded/transported so it's kept snuggly & in the best condition.

As with all returns however, we cannot accept refunds for products which have been used. We wouldn't consider this a fault with the product but would simply recommend removing the straps & taking the snuggler off the chassis.

Again, so sorry you feel let down by the service you received.
Team BINI x

Betygsatt 5 av 5 stjärnor

Brilliant company + customer support

Kind and quick and helpful customer support. This is a company that cares about their customers and as a returning customer I’m really happy with support and the quality of the items I’ve had from binibamba. Big fan!

15 oktober 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

My favourite brand for a baby shower gift!

My favourite brand for baby shower gifts! A fabulous treat, that not many people would buy for themselves. Not only does it make the mamas smile, but gives them peace of mind knowing their baby is warm and snug in winter and regulated in the summer. I love the classic milk liners which look great in any colour pram. But have also just purchased the mittens for another gift along with a pair for my sings Christmas present.

15 oktober 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Love love love

Love love love.
The colour ways were difficult to choose from because they have so many cute options. Bought this in winter, but can’t wait to give it a go in summertime too!

13 oktober 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic customer service and quality of products

I had a small issue with one of the snugglers and Hannah went above and beyond to help, even sending a replacement. Binibambas customer service has been fantastic, not to mention the quality of their products are amazing! I have brought the whole set for my baby - footmuff, snugglers and couldn’t resist the pram mitts for myself! I also love the fact that all their products are chemical free and safe on my babies skin.

9 oktober 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

So many deliciously, natural, baby items!

My love of Binibamba began a few years ago as I saw the yin yang snuggler on instagram, so once I became pregnant this year I knew I needed to have it! I ordered it a couple of days ago, it arrived this morning and I am absolutely over the moon!
I also ordered the larger and smaller flat bears (separately because I loved them so so much), and the Teddy Hat.
All of the items are so beautifully made, and have that amazing sheepskin scent that reminds me of being a child.
I couldn’t be happier with my items and can’t wait to order more, thanks so much Binibamba!!

11 oktober 2024
Omdöme utan inbjudan

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