binge.com.au Omdömen 

Overpriced, glitchy apps, terrible customer support

This is the second time I have tried to fix the same problem with Binge. Communication is tedious and frustrating.

Only sign up for binge if you never want to cancel your subscription. You can sign up with not one problem but when it comes to cancellation the cancel button doesn't seem to work. However, the button right next to it to confirm your current subscription or increase your subscription works with no issues. I do not recommend binge it isn't worth the hassle.

Binge is terrible☠️

1️⃣-The shows are limited as if they are leftovers from other providers.
One dollar per month is what they deserve.

2️⃣-The TV app is horrible, it glitches, and doesn't start the show at the last point watched.

3️⃣-It takes minutes to start and sometimes doesn't start at all I even thought my remote or internet was not working.

4️⃣I had a one-month trial and forgot to cancel, I was two hours late and they refused to refund.

Signed up for a free trial, cancelled it... They Still charged me.

They make cancelling really difficult you need to jump through a bunch of hoops and bs. From there, if you press cancel and move to the next screen, it doesn't work guaranteed. I cancelled, and then got billed 2 days later. The second time, trying to cancel I hope it works this time. Overpriced, dishonest and I hope there is some way to lodge a complaint about this business practice.

So I signed up for 12 months only to find out the next month they no longer have HBO series. Now money has gone through fir another 12 months which I didn't want anymore. I then get email saying it is going to take 3 weeks for reimbursement. Not happy Jan.

I attempted to sign up to Binge on 23/10/25 and had technical difficulties, which resulted in not ever gaining access to the account. The signup process did kick off monthly billing though, which i wasn't able to cancel as i didn't have an actual account, and took three months for their technical support to resolve. They refused to refund the payments. I'm referring it to the ACCC. They're a technology company -- they can hardly claim it's not their fault when their online subscription page mistakenly starts billing you! Very disappointed and keen to warn others off dealing with them.

I regret signing up to there $2 deal. Entrapment. Service didnt work.
They tried to send me down a rabbit Warren of lengthy rectification processes. Whe. I refused citing other streaming devices wiring straight away they didn’t offer a refund. Seems to me that they entrap ppl for a month, take there money and offer nothing it o return. Seems deliberate which, given the service doesn’t work they have me paying $$ for nothing.
That’s theft unless they reimburse

If I could give 0 stars I would. They double charge you, then you try to cancel which doesn’t work so they keep charging you. Refuse to help, won’t refund. Scam service

Sneaky onboarding UX which takes advantage of the free offer without explicitly telling of the coming charges. Do better please. This sort of of revenue raising tricks create crappy brands and leave potential customers with a poor taste in their mouth. Beware!

If it had a TV guide would get 4 stars, we downloaded My Foxtel app and use that TV guide.
But at $22 a month it’s way better than spending way more $$$$$ for Foxtel via IQ or Foxtel Now

DO NOT get this streaming service! once you start your subscription its almost impossible to cancel it, it states that there should be a cancel option after your prompted to the hubble page and there is not and the information that it gives you to cancel is completely incorrect. I now have had to contact customer support to cancel my subscription that must be done via hubble not binge itself, like wtf
Worst service ever

The fact it's a 1.4 is suprising, they should use all the illegitimately renewed subscriptions to pay for positive reviews or fix their broken system.

Do not sign up. They keep billing you even after you try and cancel your subscription.

Impossible to login without a drama and a long protracted technical drama. Just don’t go there

I received a promotional email from Binge offering a few months for $5. I subscribed to redeem the offer, but to my surprise, I was charged $19 instead. Their customer service was no help - no refund, no compensation.
Excuse me, but this feels like stealing.
Binge, fix this!!!

Tried out binge for the first time. Wasn't overly into the selection available. Cancelled the subscription, well so i thought. Got charged, thought I stuffed up and tried to cancel again. The subscription was not actually staying cancelled even after confirming it. So I reached out to customer service and they put in a refund request which was rejected because it's a self managed account and they don't do refunds. I counter argued there is a technical issue because the only the subscription cancelled was through a consultant. Anyway no outcome and doesn't seem they are surprised or cared that the account didn't suspend through their portal. Seems like a dodgy system...

0.1 star if I can rate it. Absolutely a scam business, deceptive cancellation user interface which make you believe you cancelled but you are not as there is a final confirmation button hidden in a colorful button down below. I believe countless people are scammed by this design and they refused to refund because it is still active and it works well. People should fill a class action and make this company broke for intentionally misleading consumers.

Was going to get a subscription but glad that I read the reviews first!!

I started off using Binge 19 dollar plan for the free week. Then I switched to their 10 dollar plan with ads.
I have to say they are not like YouTube ads every 3 minutes, these guys are a wonderful example of a dedicated streaming service. Their ads are 3 ads at the beginning of the show and that's it. If you are watching a series you get 3 ads at the beginning of every episode and no more until the next episode. I do not know how long it will stay like this but I shall remain on the 10 dollar plan for as long as the situation lasts.
They have the best shows, the best movies and for a measly 10 dollars who can resist them. Give them a go you will not be disappointed, the 10 dollar only allows for one user and sd definition, but who cares ads x3 at the beginning and I think maybe a few ads during a movie but I cannot be certain of that. They are top draw people in my eyes. A wonderful company who are very reasonable to their customers. I found it best to sign up on my phone, it was an easy set up using my Android phone. Give them a go you will be impressed and certainly not disappointed. If you want 2 devices and hd definition it's only 9 dollars more, but you can change it during a cycle. I have nothing but praise for this company.