Easy to deal with, straightforward online ordering, fast delivery all make this a company I'd deal with again. The parasol I ordered came quickly, was exactly as described and with no complicated mech... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I ordered a shoe cabinet The quality is good at least it’s real rattan not like other cheap plastics Unfortunately one hinge misssing so can’t hung one drawer up It’s quite annoying to found out... Se mer
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Best price we found for literally the same item from other retailers. Really easy to order and came with good item description. Delivered within 48hrs and boxed really well so not damaged. Really goo... Se mer
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The wardrobe is very nice and well made I'm so pleased with the quality. I have recommended your company to my friends and family. The delivery was exactly on time and put in place for me just perfec... Se mer
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Företagsinformation
Om Big Furniture Warehouse
Skrivet av företaget
Big Furniture Warehouse
Big Furniture Warehouse is a UK-based online furniture store trusted by thousands of customers across the country. We specialise in quality bedroom, living room, dining, and garden furniture at prices that make sense.
Our team handpicks every product with care, working directly with reliable suppliers so you get furniture that lasts. We're proud of our customer reviews and work hard to make every experience a positive one - from browsing right through to delivery and beyond.
Every order comes with free express delivery to UK Mainland, dispatched from our UK warehouses Monday to Friday. If something isn't quite right, our 30-day no quibble returns policy has you covered.
Our customer service team is available onday to Friday, 8am–4pm. Catch us on live chat (8am–3pm), drop us an email at support@bigfurniturewarehouse.com, or request a callback at a time that suits you.
Why Shop with us?
Free Shipping on ALL Orders to UK Mainland
Loyalty Scheme
Affordable Prices
Pre-Order on New Ranges
Key Worker Discounts
Collaboration Opportunities
Whether your upgrading your Bedroom or your Garden, we're sure to have what you're looking for! If we don't, drop us a message! We're always on the lookout for new product ideas.
Visit Big Furniture Warehouse
Kontaktuppgifter
Suite 206, Empire Business Centre, 2 Empire Way, BB12 6HH, Burnley, Storbritannien
- support@bigfurniturewarehouse.com
- bigfurniturewarehouse.com
Free Shipping to UK Mainland
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 93 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Good quality sturdy chair
Very quick delivery, good quality sturdy chair and easy to attach legs.

Svar från Big Furniture Warehouse
Great price
Great price, cheapest place, fast delivery, great quality product, will use again!

Svar från Big Furniture Warehouse
Purchased a lovely nest of two tables.
Purchased a lovely nest of two tables.
They look perfect in my home.
Great quality and fully assembled
Quick delivery as stated when ordered

Svar från Big Furniture Warehouse
Lovely furniture 👌 looks lovely in my hallway with plenty of space fir my shoes.Well worth the money.
Lovely furniture 👌 looks great in my hallway with plenty of room for my shoes.Well worth the money.

Svar från Big Furniture Warehouse
Lovely furniture and although flat…
Lovely furniture and although flat packed is very good quality and value for money

Svar från Big Furniture Warehouse
Lovely unit
Product was delivered on time and all parts were correct and easy to assemble although there was a lot of them!

Svar från Big Furniture Warehouse
Had no problem from ordering to…
Had no problem from ordering to delivery, well updated information throughout the transaction.

Svar från Big Furniture Warehouse
Great company great item and super…
Great company great item and super prices, customer services were extremely helpful

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Svar från Big Furniture Warehouse
Great customer service order arrived on…Great quality and solid drawers.
Great customer service order arrived on time good quality.

Svar från Big Furniture Warehouse
Good communication
Good communication. Speedy delivery. No missing pieces. Good quality furniture and good instructions to assemble.

Svar från Big Furniture Warehouse
Great product but poor delivery
Very happy with the product. Poor communication with regards to deliveries. After two deliveries I was assured I would receive details of my replacement delivery so I could arrange for someone to be home but this did not happen. I understand delivery is free but I would rather the option to pay if it means I am available to receive my order.

Svar från Big Furniture Warehouse
Dreadful delivery courier
Not ever shopping here again, largely because of the courier they use. DX delivery were awful! Firstly, you can’t actually track the delivery properly and they don’t give you a window, or any info on when it will come except a rough day. So that’s fun! They took it once to the wrong place and sent it back claiming I’d put the wrong address down (I hadn’t, they messed up)- didn’t bother to try to call me or anything though. Second time I waited in all day yet again for them, only for them to take it back again claiming they couldn’t access my property to deliver (there’s a gate at the entrance to my block of flats, all they had to do was buzz my flat and I’d let them in but they didn’t bother even trying, just waited by the gate hoping someone would pass by then left). Third time, I left a hair cut early as they again didn’t give me a time slot, but called to say they were on their way- as it had been such a mess so far (doubt they’d have bothered calling if I hadn’t complained) and they got lost so I had to direct them. And to top it all off, when I asked the two able-bodied young men to help me take my order up a single flight of stairs (I’m 5’4”, young woman and the order was taller than me and very heavy) they said no, it wasn’t their job! I mean I get that, but after the absolutely dreadful service so far they could have been at least slightly helpful. I don’t live in a hard to find place, multiple other delivery drivers have found it without issue.
The instructions weren’t super easy to follow, but I got there and the final product is decent. Although it was a white wardrobe and it had some scuff marks and slight damage which wasn’t great.
The company have been moderately helpful, they have called me when I’ve requested a call back and have been apologetic (this and the decent finished product are why they have 2.5 stars from me) but honestly it has been pretty poor from start to finish.

Svar från Big Furniture Warehouse
My purchase was absolutely lovely
My purchase was absolutely lovely very pleased with it . It arrived on time and in perfect condition could not ask for better than you .

Svar från Big Furniture Warehouse
Satisfied customer
Good communication, I had to wait as the item wasn't in Stock, but was kept informed when it was dispatched and when I would receive it, the delivery was all good thank you.

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Not the best so far
Not the best so far . Ordered some furniture and they sent the wrong item . I have been in touch but the issue still isn’t resolved.

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Bargain!
Bargain!
Was able to reserve an out of stock item on pre order (unlike other retailers selling same item) and cheaper too!
Delivery was a little later than expected but customer services replied very promptly with the requested info.

Svar från Big Furniture Warehouse
Couldn't recommend enough
Couldn't recommend enough. Quick delivery excellent product and great customer service. Will be ordering again.

Svar från Big Furniture Warehouse
Very good customer service
Very good customer service. They have helped me every time I emailed them. Always giving options regarding the issue. So helpful

Svar från Big Furniture Warehouse
Super fast delivery and very happy with…
Super fast delivery and very happy with quality of sofa bed for the price, very impressed

Svar från Big Furniture Warehouse
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