Big Furniture Warehouse Omdömen 

1 845
TrustScore 4 av 5

4,2

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Easy to deal with, straightforward online ordering, fast delivery all make this a company I'd deal with again. The parasol I ordered came quickly, was exactly as described and with no complicated mech... Se mer

Betygsatt 2 av 5 stjärnor

I ordered a shoe cabinet The quality is good at least it’s real rattan not like other cheap plastics Unfortunately one hinge misssing so can’t hung one drawer up It’s quite annoying to found out... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Best price we found for literally the same item from other retailers. Really easy to order and came with good item description. Delivered within 48hrs and boxed really well so not damaged. Really goo... Se mer

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Betygsatt 5 av 5 stjärnor

The wardrobe is very nice and well made I'm so pleased with the quality. I have recommended your company to my friends and family. The delivery was exactly on time and put in place for me just perfec... Se mer

Företaget har svarat

Företagsinformation

  1. Möbelaffär
  2. Sovrumsmöbler
  3. Möbelmontering
  4. Trädgårdsmöbler

Om Big Furniture Warehouse

Skrivet av företaget

Big Furniture Warehouse

Big Furniture Warehouse is a UK-based online furniture store trusted by thousands of customers across the country. We specialise in quality bedroom, living room, dining, and garden furniture at prices that make sense.

Our team handpicks every product with care, working directly with reliable suppliers so you get furniture that lasts. We're proud of our customer reviews and work hard to make every experience a positive one - from browsing right through to delivery and beyond.

Every order comes with free express delivery to UK Mainland, dispatched from our UK warehouses Monday to Friday. If something isn't quite right, our 30-day no quibble returns policy has you covered.

Our customer service team is available onday to Friday, 8am–4pm. Catch us on live chat (8am–3pm), drop us an email at support@bigfurniturewarehouse.com, or request a callback at a time that suits you.

Astbury rattan dressing table

Why Shop with us?

  • Free Shipping on ALL Orders to UK Mainland
  • Loyalty Scheme
  • Affordable Prices
  • Pre-Order on New Ranges
  • Key Worker Discounts
  • Collaboration Opportunities
  • Whether your upgrading your Bedroom or your Garden, we're sure to have what you're looking for! If we don't, drop us a message! We're always on the lookout for new product ideas.

    Visit Big Furniture Warehouse

    Cove garden set


    Kontaktuppgifter

    Free Shipping to UK Mainland

    Shop on site and get free shipping to anywhere in the UK Mainland!

    4,2

    Bra

    TrustScore 4 av 5

    2 tn omdömen

    5 stjärnor
    4 stjärnor
    3 stjärnor
    2 stjärnor
    1 stjärna

    Ber kunder att lämna omdömen

    Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

    Har besvarat 93 % av sina negativa omdömen

    Svarar vanligtvis inom 2 veckor

    Så använder företaget Trustpilot

    Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

    4,2

    Alla omdömen

    (1 845)

    487 omdömen under de senaste 12 månaderna

    Skriv ett omdöme
    Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

    Betygsatt 5 av 5 stjärnor

    Good quality sturdy chair

    Very quick delivery, good quality sturdy chair and easy to attach legs.

    18 maj 2026
    Logotyp för Big Furniture Warehouse

    Svar från Big Furniture Warehouse

    Hi Jo,

    We're so glad you love your new Compact Scallop Armchair Grey, and thanks for taking the time to leave us such great feedback!

    Big Furniture Warehouse

    Betygsatt 5 av 5 stjärnor

    Great price

    Great price, cheapest place, fast delivery, great quality product, will use again!

    16 februari 2026
    Logotyp för Big Furniture Warehouse

    Svar från Big Furniture Warehouse

    Hi Kate,

    Thanks for your amazing feedback, and we're so happy you love your new Astbury Dressing Table & Mirror!

    Big Furniture Warehouse

    Betygsatt 5 av 5 stjärnor

    Purchased a lovely nest of two tables.

    Purchased a lovely nest of two tables.
    They look perfect in my home.
    Great quality and fully assembled
    Quick delivery as stated when ordered

    15 maj 2026
    Logotyp för Big Furniture Warehouse

    Svar från Big Furniture Warehouse

    Hi Carolyn.

    Thanks for your brilliant feedback, and we are so pleased you're happy with your new Gabon Nest of Tables!

    Big Furniture Warehouse

    Betygsatt 5 av 5 stjärnor

    Lovely furniture and although flat…

    Lovely furniture and although flat packed is very good quality and value for money

    5 maj 2026
    Logotyp för Big Furniture Warehouse

    Svar från Big Furniture Warehouse

    Hi Alyson,

    We're so pleased you like your new items and thanks for the brilliant feedback!

    Big Furniture Warehouse

    Betygsatt 5 av 5 stjärnor

    Lovely unit

    Product was delivered on time and all parts were correct and easy to assemble although there was a lot of them!

    28 april 2026
    Logotyp för Big Furniture Warehouse

    Svar från Big Furniture Warehouse

    Hi Pam,

    We're so pleased you like your new Avon chest of drawers in Grey and have got everything assembled, and thanks so much for your amazing feedback!

    Big Furniture Warehouse

    Betygsatt 5 av 5 stjärnor

    Had no problem from ordering to…

    Had no problem from ordering to delivery, well updated information throughout the transaction.

    11 maj 2026
    Logotyp för Big Furniture Warehouse

    Svar från Big Furniture Warehouse

    Hi Trisha,

    Thanks for the amazing feedback and we're so pleased you love your new Avon Lift Up Coffee Table!

    Big Furniture Warehouse

    Betygsatt 5 av 5 stjärnor

    Great company great item and super…

    Great company great item and super prices, customer services were extremely helpful

    6 maj 2026
    Logotyp för Big Furniture Warehouse

    Svar från Big Furniture Warehouse

    Hi Kathy,

    We're so pleased you love your new Ullswater 3 Drawer Storage unit, and thanks for leaving us such brilliant feedback!

    Big Furniture Warehouse

    Betygsatt 4 av 5 stjärnor

    Speed Delivery

    Great, speedy delivery, easy to use website and reaosnable prices

    28 april 2026
    Logotyp för Big Furniture Warehouse

    Svar från Big Furniture Warehouse

    Hi Duncan,

    We're so pleased you're happy with your new Corona Nest of Tables in Grey, and thanks for taking the time to leave us such great feedback!

    Big Furniture Warehouse

    Betygsatt 5 av 5 stjärnor

    Good communication

    Good communication. Speedy delivery. No missing pieces. Good quality furniture and good instructions to assemble.

    30 april 2026
    Logotyp för Big Furniture Warehouse

    Svar från Big Furniture Warehouse

    Hi Siobhan,

    We're so pleased you like your new single lift ottoman, and thanks for the brilliant feedback!

    Big Furniture Warehouse

    Betygsatt 3 av 5 stjärnor

    Great product but poor delivery

    Very happy with the product. Poor communication with regards to deliveries. After two deliveries I was assured I would receive details of my replacement delivery so I could arrange for someone to be home but this did not happen. I understand delivery is free but I would rather the option to pay if it means I am available to receive my order.

    5 maj 2026
    Logotyp för Big Furniture Warehouse

    Svar från Big Furniture Warehouse

    Hi Beki,

    We can only apologise again for the delivery issues you have experienced, we have emailed you to make sure we now get this resolved in the best possible manner.

    Many thanks,
    Big Furniture Warehouse

    Betygsatt 2 av 5 stjärnor

    Dreadful delivery courier

    Not ever shopping here again, largely because of the courier they use. DX delivery were awful! Firstly, you can’t actually track the delivery properly and they don’t give you a window, or any info on when it will come except a rough day. So that’s fun! They took it once to the wrong place and sent it back claiming I’d put the wrong address down (I hadn’t, they messed up)- didn’t bother to try to call me or anything though. Second time I waited in all day yet again for them, only for them to take it back again claiming they couldn’t access my property to deliver (there’s a gate at the entrance to my block of flats, all they had to do was buzz my flat and I’d let them in but they didn’t bother even trying, just waited by the gate hoping someone would pass by then left). Third time, I left a hair cut early as they again didn’t give me a time slot, but called to say they were on their way- as it had been such a mess so far (doubt they’d have bothered calling if I hadn’t complained) and they got lost so I had to direct them. And to top it all off, when I asked the two able-bodied young men to help me take my order up a single flight of stairs (I’m 5’4”, young woman and the order was taller than me and very heavy) they said no, it wasn’t their job! I mean I get that, but after the absolutely dreadful service so far they could have been at least slightly helpful. I don’t live in a hard to find place, multiple other delivery drivers have found it without issue.

    The instructions weren’t super easy to follow, but I got there and the final product is decent. Although it was a white wardrobe and it had some scuff marks and slight damage which wasn’t great.
    The company have been moderately helpful, they have called me when I’ve requested a call back and have been apologetic (this and the decent finished product are why they have 2.5 stars from me) but honestly it has been pretty poor from start to finish.

    22 maj 2026
    Omdöme utan inbjudan
    Logotyp för Big Furniture Warehouse

    Svar från Big Furniture Warehouse

    Hi Kirsty,

    We can only apologise again for your experience, we have escalated this with the courier to make sure this doesn't happen again.

    We have also emailed you to make sure we get you the best possible resolution to this issue.

    Many thanks,
    Big Furniture Warehouse

    Betygsatt 5 av 5 stjärnor

    My purchase was absolutely lovely

    My purchase was absolutely lovely very pleased with it . It arrived on time and in perfect condition could not ask for better than you .

    30 april 2026
    Logotyp för Big Furniture Warehouse

    Svar från Big Furniture Warehouse

    Hi Susan,

    We're so pleased you like your new Easton White Round Nest Tables, and thanks so much for the brilliant feedback!

    Big Furniture Warehouse

    Betygsatt 5 av 5 stjärnor

    Satisfied customer

    Good communication, I had to wait as the item wasn't in Stock, but was kept informed when it was dispatched and when I would receive it, the delivery was all good thank you.

    28 april 2026
    Logotyp för Big Furniture Warehouse

    Svar från Big Furniture Warehouse

    Hi Irene,

    We're so pleased you're happy with your new item and thanks for the taking the time to leave us such great feedback!

    Big Furniture Warehouse

    Betygsatt 2 av 5 stjärnor

    Not the best so far

    Not the best so far . Ordered some furniture and they sent the wrong item . I have been in touch but the issue still isn’t resolved.

    19 maj 2026
    Omdöme utan inbjudan
    Logotyp för Big Furniture Warehouse

    Svar från Big Furniture Warehouse

    Hi Sean,

    We can only apologise again for this issue, please can you respond to our latest email so we can get this resolved for you.

    Big Furniture Warehouse

    Betygsatt 5 av 5 stjärnor

    Bargain!

    Bargain!
    Was able to reserve an out of stock item on pre order (unlike other retailers selling same item) and cheaper too!
    Delivery was a little later than expected but customer services replied very promptly with the requested info.

    15 april 2026
    Logotyp för Big Furniture Warehouse

    Svar från Big Furniture Warehouse

    Hi Kirstie,

    Thanks for the brilliant feedback, it really does go a long way!

    Big Furniture Warehouse

    Betygsatt 5 av 5 stjärnor

    Couldn't recommend enough

    Couldn't recommend enough. Quick delivery excellent product and great customer service. Will be ordering again.

    8 maj 2026
    Omdöme utan inbjudan
    Logotyp för Big Furniture Warehouse

    Svar från Big Furniture Warehouse

    Hi Daniel,

    Thanks for the amazing feedback, it really does go a long way!

    Big Furniture Warehouse

    Betygsatt 5 av 5 stjärnor

    Very good customer service

    Very good customer service. They have helped me every time I emailed them. Always giving options regarding the issue. So helpful

    17 april 2026
    Logotyp för Big Furniture Warehouse

    Svar från Big Furniture Warehouse

    Hi Sara,

    Thanks for the brilliant feedback we do really appreciate it!

    We've request some replacement parts for you now and they should be with you shortly.

    Big Furniture Warehouse

    Betygsatt 5 av 5 stjärnor

    Super fast delivery and very happy with…

    Super fast delivery and very happy with quality of sofa bed for the price, very impressed

    23 april 2026
    Logotyp för Big Furniture Warehouse

    Svar från Big Furniture Warehouse

    Hi Lynn,

    We're so pleased you like your new sofa bed, and thanks for leaving us such brilliant feedback!

    Big Furniture Warehouse

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