Betwoon confiscated my 639,000 TRY after verification
My membership number is: 14267253
I deposited 23,000 TRY and increased my balance to 639,000 TRY through fair betting.
Betwoon requested verification documents, and I submitted all required documents. My account was fully verified and approved.
After my verification was completed, my entire balance of 639,000 TRY was suddenly confiscated without any valid or clear explanation.
They accused me of “sequential betting” and continuously provided different and contradictory excuses.
At first, they never mentioned any minimum odds rule. Later, they claimed that all selections must have minimum odds of 1.40.
In one of my coupons with 6 matches, only one match had odds below 1.40. I requested them to remove that match or cancel the bet if it was not valid, but they told me they could not cancel it.
They allowed me to place all bets without any warning, and only after I won, they declared the bets invalid and confiscated my balance.
They kept changing their explanations and used multiple excuses to take my entire balance.
As a result, I suffered serious financial loss and feel completely unfairly treated.
I request a full investigation and the immediate return of my confiscated balance of 639,000 TRY.