Better Nature Tempeh Omdömen 

238
TrustScore 4.5 av 5

4,6

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Amazing product! My favourite is the smokey tempeh. I must always have some at home! I hope it soon becomes more widely available in UK supermarkets.

Betygsatt 5 av 5 stjärnor

Life changing!! As a picky vegan who struggles to find a suitable, convenient and delicious source of protein, Better Nature's products have been life-changing. Their range of ready-to-eat products ar... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Best tempeh I've ever had and doesn't give me any stomach issues!!! I thought I didn't like tempeh as I only remember having really bitter ones from random health food shops, but recently I saw Better... Se mer

Betygsatt 5 av 5 stjärnor

Rapid delivery, great website that is quick to order from, eco packaging except for chiller pouches, best tempeh I've ever tasted. I slice and cook mine in a broth made with tamari with a splash o... Se mer

Företaget har svarat

Företagsinformation

  1. Leverantör av livsmedelsprodukter
  2. Livsmedelsproducent
  3. Grönsakshandlare
  4. Butik med ekologisk mat
  5. Online-matbeställning

Skrivet av företaget

At Better Nature, we're all about tempeh. Tempeh is an Indonesian miracle food made from nothing but cultured soybeans and water. Packed with protein and fibre, it's a highly nutritious plant-based food so good you’ll be baking it, frying it or stirring it into all your favourite dishes. At Better Nature, we dare to be different. Guided by our Indonesian roots and tempeh know-how, we’ve become experts at making simple things extraordinarily better… naturally. Using only a handful of oils and spices to flavour our tempeh, we create the most naturally delicious plant-based options.


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

238 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(238)

0 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Packaging and delivery were great and…

Packaging and delivery were great and the tempeh itself is delicious looking forward to trying some new recipes with it

4 juli 2022
Logotyp för Better Nature Tempeh

Svar från Better Nature Tempeh

This is great to hear Emily, thanks so much for sharing. We have lots of recipes on our website if you need some inspiration!

Betygsatt 4 av 5 stjärnor

I really like the tempeh and I’ve now…

I really like the tempeh and I’ve now tried the mince for the first time. The multi pack I ordered should have contained some smoked tempeh, but they were out of stock. There was a handwritten note of apology asking them to get in touch if I wasn’t 100% satisfied, which I did, but I haven’t had an appropriate reply yet. The smoked is slightly more expensive, so I felt that replacing it with with ordinary tempeh was slightly less than satisfactory. I suggested a pack of the smoked (once it was available) as a gesture of goodwill might be nice, but they haven’t acknowledged that. I really just wanted to try it and I might then put a regular order in for that as well. Other than this one issue, I’m happy with the product and will keep buying it.

30 juni 2022
Logotyp för Better Nature Tempeh

Svar från Better Nature Tempeh

Hi Carol, thanks so much for sharing. So sorry for not getting back to your email, it seems your request slipped through the net somehow - we will look into this to ensure it doesn't happen again. We will email you shortly to confirm that we will be sending you the Smoked Tempeh now that it's back in stock, along with a few extras to apologise. So sorry again about this, thank you for your patience and we hope you enjoyed your Smoked Tempeh when it arrives!

Betygsatt 5 av 5 stjärnor

First timer but won’t be the last!!

Great little introduction pack to tempeh with good variety of products. Recipe card ideas included. Really tasty and versatile to use. Speedy delivery.

30 juni 2022
Logotyp för Better Nature Tempeh

Svar från Better Nature Tempeh

This is wonderful to hear, thank you for sharing Claudia.

Betygsatt 5 av 5 stjärnor

Fantastic product

Fantastic product, so versatile and tasty. Great service, couldn't ask for anything more.

27 juni 2022
Logotyp för Better Nature Tempeh

Svar från Better Nature Tempeh

This is lovely to hear, thanks so much for the kind words Vikki.

Betygsatt 5 av 5 stjärnor

First timer

Great introduction pack to tempeh. Recipe ideas included. Fast service. Thank you.

26 juni 2022
Logotyp för Better Nature Tempeh

Svar från Better Nature Tempeh

We're so pleased to hear this Judith, thank you for sharing.

Betygsatt 5 av 5 stjärnor

Great variety of tempeh products

Great variety of tempeh products. Really tasty and versatile to use. Speedy delivery. This is the only company that I buy tempeh from.

24 juni 2022
Logotyp för Better Nature Tempeh

Svar från Better Nature Tempeh

This is music to our ears, thank you so much for sharing Jo.

Betygsatt 5 av 5 stjärnor

Great service

Great quick service and well packaged.
The tempeh tastes great!

23 juni 2022
Logotyp för Better Nature Tempeh

Svar från Better Nature Tempeh

We're so pleased to hear this Vik, thank you for sharing.

Betygsatt 5 av 5 stjärnor

honestly my favourite tempeh ever

honestly my favourite tempeh ever. amazing!!! got my partner into tempeh too !plus delivery was so quick.

22 juni 2022
Logotyp för Better Nature Tempeh

Svar från Better Nature Tempeh

Briony, you've made our day! We're so pleased you've enjoyed your tempeh and have spread the word on it too, thank you for sharing.

Betygsatt 5 av 5 stjärnor

Love better nature tempeh

Love better nature tempeh. It tastes great. I want mor

22 juni 2022
Logotyp för Better Nature Tempeh

Svar från Better Nature Tempeh

That's what we love to hear - the more tempeh, the better! Thank you for sharing Naomi.

Betygsatt 5 av 5 stjärnor

Excellent service

Haven't tried all the different flavours yet but the ones I have are delicious. The delivery was fast and efficient. Thank you for excellent service.

20 juni 2022
Logotyp för Better Nature Tempeh

Svar från Better Nature Tempeh

This is wonderful to hear, thank you for sharing Val. We hope you enjoy the other flavours just as much.

Betygsatt 5 av 5 stjärnor

Great communication regarding out of…

Great communication regarding out of stock products and even threw some free tempeh in to apologise for the delay! Friendly and personalised service and all the tempeh they provided (especially the curry and roast bites) is DELISH! 10/10

14 juni 2022
Logotyp för Better Nature Tempeh

Svar från Better Nature Tempeh

We're so pleased you were happy with your experience with us Honor, thanks so much for sharing. Sorry again we were out of stock but we really appreciated your patience and we're so glad you're enjoying your tempeh.

Betygsatt 5 av 5 stjärnor

Really great customer service

Really great customer service. There was a delay in getting products to me, but I was kept fully informed and sent additional Tempeh as an apology for the delay. Looking forward to trying the products and recipes.

9 juni 2022
Logotyp för Better Nature Tempeh

Svar från Better Nature Tempeh

Thanks so much for sharing. We're sorry again for the delay, we ran out of stock on most our tempeh, but we're really glad you were pleased with our customer service. We hope you enjoy your tempeh!

Betygsatt 4 av 5 stjärnor

Not the fault of the supplier but the…

Thank you Better Nature Tempeh for your response explaining what happened and the confirmation the refund is being processed.

***************************************************
Not the fault of the supplier but the post office lost the package. Having contacted Better Nature to advise them of the issue they offered to send more products which I kindly declined and asked for a refund. However, since then I’ve had no follow up from Better Nature despite emailing them several times including through their website.

This is now the second or third request to review their product/service even though they know I’ve never received my package!

7 juni 2022
Logotyp för Better Nature Tempeh

Svar från Better Nature Tempeh

Update: Thank you for the amended review Jacq, we really appreciate it and will take this feedback on seriously to do better next time.

I'm so sorry to hear about this Jacq and thank you for sharing your feedback. Unfortunately with the bank holiday there's been some miscommunication and our customer service agent was waiting for someone who was off to process the refund before getting back to you. Regardless, we should have kept you updated on this, I'm really sorry about that. I have now processed the refund for you, please email us if you don't receive it in the coming days. We do try to go above and beyond with our customer service, even when we have done everything correctly on our end but are still out of pocket due to issues that are out of our hands, but we definitely fell short here. The service requests are run automatically by Trustpilot, we would never want you to receive those emails without having received your order, but we are very sorry for the inconvenience. Thanks again for your order and patience, and we hope to welcome you back as a customer soon with a much better experience!

Betygsatt 5 av 5 stjärnor

Excellent!

I have now made 3 bundle orders and I'll be carrying on! This is absolutely delicious, whether you buy the plain (and follow their recipes or just add soy sauce) or have the flavoured options. It is excellent value for a quality product; the quality is not just the food itself but the thoughtfulness end-to-end of the environment and health in the broadest sense. It's great!

1 juni 2022
Omdöme utan inbjudan
Logotyp för Better Nature Tempeh

Svar från Better Nature Tempeh

We are so thrilled to hear this Fiona, thank you so much for sharing. We work hard to make our tempeh as delicious, nutritious and ethical as we can, so we really appreciate your kind words and hope we can continue you to delight you with many orders to come.

Betygsatt 5 av 5 stjärnor

Great products

Great products
Super fast delivery
Well packed.Lookig forward to trying them all.Have referred a friend to try them

1 juni 2022
Logotyp för Better Nature Tempeh

Svar från Better Nature Tempeh

We're so pleased to hear you've enjoyed your tempeh Margaret, thanks so much for sharing here and with your friend. We love tempeh advocates like you!

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