More than a week and still prossesing my withdraw and livechat never availble, i played so many money this casino i cant understand that they dont procces my withdraw
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I've checked out a bunch of online casinos, and Betsomnia's got game variety for days! With over 5000 games, there's always something fresh to try. The live dealer games are amazing, giving me that re... Se mer
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In einer Branche, in der Vertrauen manchmal knapp sein kann, ziechnet sich Betsomnia durch die konsequente Einhaltung seiner Verpflichtungen gegenüber den Spielern aus. Meine Erfahrung mit ihrem Ausza... Se mer
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Playing games on Betsomnia using my phone has been a breeze. The games not only load quickly but also look great, even on a smaller screen. The convenience of being able to play anywhere is a huge plu... Se mer
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Företagsinformation
Skrivet av företaget
Betsomnia Casino is an online casino with huge variety of games. Over 5,000 slot and casino games, including live dealers, make up a great, unforgettable experience! For your comfort, the site offers a wide variety of payment solutions as well as currencies in which you can make real money transactions at Betsomnia.com. Apart from our welcome package that will give you the boost you need to start your journey, the casino has a great variety of generous bonuses, impeccable customer service and a wide range of great games powered by the biggest software providers in the industry. The site supports multiple languages and can be played through both web browser and mobile phone.
Kontaktuppgifter
3,3
Medel
276 omdömen
Har inte besvarat negativa omdömen
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leo is a great customer help
9 december 2023
Omdöme utan inbjudan
Svar från Betsomnia
Hello Carmen,
Thank you for taking the time to share your positive feedback about our customer support.
We are thrilled to hear that Leo has been a great help to you. Your acknowledgment of Leo's assistance is truly appreciated.
Leo is indeed a valuable member of our customer support team, and we will make sure to share your praise with him. Positive feedback like yours motivates us to continue providing the best possible service.
If you have any further comments or if there's anything specific you'd like to share, please feel free to reach out. Your feedback is important to us as we continually strive to provide an outstanding customer experience.
Thank you for choosing us, and we look forward to serving you with the same level of excellence in the future.
Best regards,
Betsomnia Casino
Veel helpfull
9 december 2023
Omdöme utan inbjudan
Svar från Betsomnia
Hello there,
Thank you for taking the time to express your positive feedback.
We are delighted to hear that you found our team to be very helpful. Your satisfaction is our priority, and we are committed to providing the best possible assistance.
If you have any further comments or if there's anything specific you'd like to share, please feel free to reach out. Your feedback is important to us as we continually strive to improve our services.
Thank you for choosing us, and we look forward to serving you with the same level of helpfulness in the future.
Best regards,
Betsomnia Casino
Svar från Betsomnia
Hello Karol,
Thank you for taking the time to express your positive feedback.
We are pleased to hear that you had a good experience. Your satisfaction is important to us, and we are committed to providing the best possible service.
If you have any further comments or if there's anything specific you'd like to share, please feel free to reach out. Your feedback is important to us as we continually strive to improve our services.
Thank you for choosing us, and we look forward to serving you with the same level of excellence in the future.
Best regards,
Betsomnia Casino
My experience with Betsomnia has been…
My experience with Betsomnia has been largely positive. The extensive game library caters to all tastes, and the platform's mobile optimization is top-notch. The design is not the most cutting-edge, but it's functional and easy to navigate. Customer support is also responsive, which adds to the overall positive experience.
24 november 2023
Omdöme utan inbjudan
Svar från Betsomnia
Hello there,
Thank you for taking the time to share your experience with us.
We are delighted to hear that your experience has been largely positive. Your recognition of our extensive game library, top-notch mobile optimization, and functional design is truly appreciated. We understand that design preferences can vary, and we are always working to enhance the user experience.
It's great to know that our customer support has been responsive, adding to the overall positive experience. Customer satisfaction is our top priority, and we are committed to providing the best possible service.
If you have any further comments or if there's anything specific you'd like to share, please feel free to reach out. Your feedback is important to us as we continually strive to improve our services.
Thank you for choosing us, and we look forward to serving you with the same level of excellence in the future.
Best regards,
Betsomnia Casino
superrrrrr
7 december 2023
Omdöme utan inbjudan
Svar från Betsomnia
Hello Mert,
Thank you for sharing your feedback about your experience at our casino!
We are thrilled to receive your positive feedback, and we appreciate your satisfaction with our service. Your brief but positive comment means a lot to us.
If you have any further comments or if there's anything specific you'd like to share, please feel free to reach out. Your feedback is important to us as we continually strive to provide an outstanding customer experience.
Thank you for choosing us, and we look forward to serving you with the same level of excellence in the future.
Best regards,
Betsomnia Casino
The depth of the loyalty program here…
The depth of the loyalty program here is truly luadable, generously rewarding the commitment of regular players. The progressive nature of the rewards feels like a testament to the casino's understanding of what driver player satisfaction. While the pathway to unlocking some of the more tantalizing bonuses can seem a bit intricate, the overall structure is quite robust. Even with a design that could use some freshening up, the functionality remains top-notch, ensuring that gameplay never misses a beat.
29 november 2023
Omdöme utan inbjudan
Svar från Betsomnia
Hello there,
Thank you for taking the time to share your thoughtful feedback about our loyalty program and overall gaming experience.
We are delighted to hear that you find the depth of our loyalty program to be commendable, generously rewarding the commitment of our regular players. Your recognition of the progressive nature of the rewards and their contribution to player satisfaction is truly appreciated.
We acknowledge your observation about the pathway to unlocking certain bonuses, and we are continuously working to enhance the clarity of the process. Your feedback is valuable to us as we strive to improve our services.
If you have any further comments or if there's anything specific you'd like to share, please feel free to reach out. Your feedback is important to us as we continually strive to provide an outstanding gaming experience.
Thank you for choosing us, and we look forward to serving you with the same level of excellence in the future.
Best regards,
Betsomnia Casino
Good casino
Good casino. Nice helpdesk, good costumer service. Also good welcome bonus and cashback, weekly. Good tot have a vip manager also.. Allot of games to play.. Go go Betsomina😁😁
5 december 2023
Omdöme utan inbjudan
Svar från Betsomnia
Hello Archiline,
Thank you for taking the time to share your positive feedback about us.
We are delighted to hear that you find Betsomnia to be a good casino with a nice helpdesk and excellent customer service. Your satisfaction with the welcome bonus, cashback, and the presence of a VIP manager is truly appreciated.
Providing a wide variety of games for you to enjoy is important to us, and we're glad to know that you're enjoying the gaming experience.
If you have any further comments or if there's anything specific you'd like to share, please feel free to reach out. Your feedback is important to us as we continually strive to provide an outstanding gaming experience.
Thank you for choosing us, and we look forward to serving you with the same level of excellence in the future.
Best regards,
Betsomnia Casino
Fast and correct help from Lucas!
4 december 2023
Omdöme utan inbjudan
Svar från Betsomnia
Hello Michiel,
Thank you for taking the time to share your positive feedback about the assistance you received from Lucas.
We are thrilled to hear that Lucas provided fast and correct help. Providing excellent support is a priority for us, and we appreciate your acknowledgment of Lucas's efforts.
If you have any further comments or if there's anything specific you'd like to share, please feel free to reach out. Your feedback is important to us as we continually strive to provide the best possible service to our customers.
Thank you for choosing us, and we look forward to serving you with the same level of excellence in the future.
Best regards,
Betsomnia Casino
Geen betrouwbaar casino
Ik raad het niet aan, ik ben bedrogen tijdens het spelen van Fire Joker, het bonusspel start niet, gesprekken in de chat zonder specifieke uitleg en bovendien een positieve mening afgedwongen. Ik heb een aantal dagen op de betaling gewacht en niemand gaf me een specifiek antwoord informatie wanneer ik het kon verwachten, na een paar e-mails kreeg ik een belofte dat het de volgende dag zou gebeuren en deze werd niet nagekomen.
26 november 2023
Omdöme utan inbjudan
Svar från Betsomnia
Hello Joanna,
We appreciate your feedback and regret any unhappiness you have experienced while playing at our casino. We believe this does not reflect our commitment to providing excellent service and fairness to all our players.
As we can see, you have already received your withdrawal, which we congratulate you on, and we want to explain that the speed of withdrawal directly depends on the workload of our departments, but we promise that our service will only improve!
Once again, we apologize for the situation you've experienced, and we appreciate your patience as we work towards a solution.
Best regards,
Betsomnia Casino
Fast and correct help from Lucas
3 december 2023
Omdöme utan inbjudan
Svar från Betsomnia
Hello there,
Thank you for taking the time to share your experience with us. We are delighted to hear that you received fast and correct help from Lucas.
Lucas is a valuable member of our team, and your acknowledgment of his assistance is truly appreciated. We will ensure that your praise is shared with him, as it serves as motivation to continue delivering excellent service.
If you have any further comments or if there's anything specific you'd like to share, please feel free to reach out. Your feedback is important to us as we continually strive to provide exceptional customer service.
Thank you for choosing us, and we look forward to serving you with the same level of excellence in the future.
Best regards,
Betsomnia Casino
Great customer service
Great customer service. As soon as I uploaded documentation, and had a chat with customer service, my account was blocked on my own request and my balance was refunded within 24 hours. Very kind and professional employee on chat.
3 december 2023
Omdöme utan inbjudan
Svar från Betsomnia
Hello there,
Thank you for taking the time to share your positive experience with our customer service team. We are delighted to hear about your satisfaction with the service you received.
Ensuring a smooth and efficient process for account-related requests is a priority for us, and we are pleased to learn that your account was blocked as per your request, and your balance was refunded promptly within 24 hours.
Your kind words about our customer service representative are appreciated. Providing courteous and professional assistance is fundamental to our commitment to customer satisfaction.
If you have any further comments or if there's anything specific you'd like to share, please feel free to reach out. Your feedback is crucial as we continually strive to provide exceptional service to our customers.
Thank you for choosing us, and we look forward to serving you with the same level of professionalism and efficiency in the future.
Best regards,
Betsomnia Casino
Quick help thx
3 december 2023
Omdöme utan inbjudan
Svar från Betsomnia
Hello there,
Thank you for taking the time to share your positive experience with our customer service team. We are delighted to hear about your satisfaction with the service you received.
We're pleased to hear that you found our assistance swift and helpful. If you have any further comments or if there's anything specific you'd like to share, please feel free to reach out. Your feedback is important to us as we strive to provide efficient and satisfactory support to our customers.
Thank you for choosing us, and we look forward to serving you with the same level of prompt assistance in the future.
Best regards,
Betsomnia Casino
Good help verry good
3 december 2023
Omdöme utan inbjudan
Svar från Betsomnia
Hello there,
Thank you for taking the time to share your positive feedback about the assistance you received.
We are delighted to hear that you found our help to be very good. Providing excellent support is a priority for us, and your satisfaction is our greatest reward.
If you have any further comments or if there's anything specific you'd like to share, please feel free to reach out. Your feedback is crucial as we continually strive to provide the best possible service to our customers.
Thank you for choosing us, and we look forward to assisting you with the same level of excellence in the future.
Best regards,
Betsomnia Casino
Very good help from Leo
2 december 2023
Omdöme utan inbjudan
Svar från Betsomnia
Hello there,
Thank you for taking the time to share your positive feedback about the assistance you received from Leo.
We are thrilled to hear that you found Leo's help to be very good. Providing excellent support is a priority for us, and your acknowledgment of Leo's efforts is truly appreciated.
If you have any further comments or if there's anything specific you'd like to share, please feel free to reach out. Your feedback is crucial as we continually strive to provide the best possible service to our customers.
Thank you for choosing us, and we look forward to assisting you with the same level of excellence in the future.
Best regards,
Betsomnia Casino
Heb van de week ook een review…
Heb van de week ook een review geschreven over dit bedrijf en na lang wachten en vaak klagen bij de chat toch vandaag me winst uitbetaald gehad jammer dat het zo moeilijk gaat zou fijn zijn als dit sneller kan en iets makkelijker
29 november 2023
Omdöme utan inbjudan
Svar från Betsomnia
Hello there,
Thank you for taking the time to provide feedback about your recent experience with our casino. We appreciate your honesty, and your input is valuable to us.
We understand that your withdrawal experience has not met your expectations, and we sincerely apologize for any inconvenience this may have caused. Your concerns have been noted, and we are committed to addressing them to enhance our services.
Efficiency in withdrawal processes is essential, and we are actively working to streamline our procedures to ensure a faster and more straightforward experience for our players. Your feedback serves as a catalyst for improvements, and we appreciate your patience during this process.
If you have any further comments or if there's anything specific you'd like to share, please feel free to reach out. Your feedback is crucial in helping us identify areas for enhancement and providing a better overall experience for our players.
Thank you for choosing us, and we look forward to serving you with improved services in the future.
Best regards,
Betsomnia Casino
I'm genuinely thrilled by the bonus…
I'm genuinely thrilled by the bonus prospects here, with potential rewards scaling up to an impressive €15,000, which is quite a standout compared to many other platforms. Their proactive approach to player feedback and their commitment to enhancing the gaming experience is commendable, and I'm eagerly awaiting the rollout of these new additions. It’s clear that this casino is on the cusp of evolving their already impressive platform.
31 oktober 2023
Omdöme utan inbjudan
Svar från Betsomnia
Hello Bastian,
Thank you for taking the time to share your positive experience and valuable feedback regarding our casino. We are thrilled to learn that you are genuinely thrilled with the bonus prospects we offer.
Your excitement about the potential rewards scaling up to an impressive €15,000 is gratifying. We strive to provide a standout experience compared to other platforms, and your acknowledgment of this effort motivates us to continue exceeding expectations.
We greatly appreciate your recognition of our proactive approach to player feedback and our commitment to enhancing the gaming experience. Your anticipation for the rollout of new additions is encouraging, and we share your enthusiasm for the continued evolution of our platform.
If you have any further comments or if there's anything specific you'd like to share, please feel free to reach out. Your feedback is instrumental in our ongoing efforts to provide an exceptional gaming experience.
Best regards,
Betsomnia Casino
I am getting lots of spam mails for…
I am getting lots of spam mails for another brand of casino, when I click to unsubscribe it will take me to this casino. This is 100% a scam
26 november 2023
Omdöme utan inbjudan
Svar från Betsomnia
Hello there,
We apologize for any inconvenience you've experienced with receiving spam emails. We take matters like this very seriously, and we want to assure you that this is not representative of our usual standards.
Your feedback is valuable to us, and we are committed to addressing this issue promptly. Please provide us with the email address that is receiving the unwanted emails so that we can investigate the matter further and take the necessary steps to ensure this doesn't happen again.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve it.
Best regards,
Betsomnia Casino
Svar från Betsomnia
Hello there,
Thank you for taking the time to share your thoughts on your experience with our casino. We are thrilled to hear that you find our casino nice, appreciate our live chat, and enjoy the selection of games.
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Best regards,
Betsomnia Casino
Lukas free fast en good
26 november 2023
Omdöme utan inbjudan
Svar från Betsomnia
Hello there,
Thank you for taking the time to share your feedback with us. We are thrilled to hear that Lukas provided you with free, fast, and good assistance.
Lukas is a valued member of our team, and your acknowledgment of his helpfulness is truly appreciated. We will ensure that your praise is shared with him, as it serves as motivation to continue delivering excellent service.
If you have any further comments or if there's anything specific you'd like to share, please feel free to reach out. Your feedback is important to us as we continually strive to provide exceptional service to our customers.
Thank you for choosing us, and we look forward to serving you with the same level of excellence in the future.
Best regards,
Betsomnia Casino
betalen niet uit! duurt expres lang!
speel hier niet! casino betaald je niet uit!
ik had een uitbetaling aangevraagd ik moest eerst mijn account verifiëren dat is logisch want dat vraagt elke casino dit heb ik natuurlijk ook netjes gedaan!
vervolgens duurde alles al heel lang na een tijdje 2 dagen had ik nog niks gehoord en de uitbetaling geannuleerd toen ik opnieuw de uitbetaling aanvroeg begon de ellende ik was opeens niet meer geverifieerd
ze vroegen om een andere brief met adres dit had ik gestuurd (wat al raar is is dat die de eerste keer wel gewoon was goedgekeurd en nu opeens niet meer)
en elke keer als ik een bestand stuurde werd die afgekeurd
uitbetalen is hier niet tot nauwelijks mogelijk!
ik raad daarom iedereen aan om hier weg te blijven!
alles duurt waarschijnlijk express lang of doen ze moeilijk over om te hopen dat je alles alsnog weg speelt wat ook helaas in mijn geval is gebeurt..
ze hebben niet het beste voor met de speler dus nogmaals blijf hier weg!
26 november 2023
Omdöme utan inbjudan
Svar från Betsomnia
Hello there,
We are very sorry to hear that you have encountered this situation!
Withdrawals on our site are always fair, it may take some time, as our financial department works in live queue mode, so it all depends on the number of withdrawals.
Please provide your email address so that we can identify your account and help you resolve this situation.
Thank you for sharing your concerns with us.
Best regards,
Betsomnia Casino
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
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