Big Dollar Casino Omdömen 33

TrustScore 1.5 av 5

1,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I don’t know how this is legal. You give them your money and play everything is great until you want to withdraw some money and then you’re screwed. I as an elderly person feel like there here just to... Se mer

Betygsatt 2 av 5 stjärnor

I've played this casino since 2019. Nothing but problems. I received a promotion via email. From v.i.p hein. This letter stated I was eligible for cash back for the week. First week was fine, second w... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

THIS CASINO FRAUDULENTLY REPRESENTS ITSELF!! IT SHOWS SARATOGA CASINO ( MY LOCAL CASINO) BUT IS NOT AFFILIATED WITH THEM AT ALL. I HAVE REPORTED THE TRANSACTION AS FRUAD AS WELL AS BLOCKED THEM. I... Se mer

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Betygsatt 2 av 5 stjärnor

I loved the Big Dollar platform when I first joined. They had some great promotions and comparatively were pretty cool at verifying you. However, once I got to a point where they needed to pay out wel... Se mer

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Företagsinformation

  1. Kasino
  2. Speltjänster
  3. Online-casino / Bookmaker

Skrivet av företaget

Big Dollar Casino is an established online casino that has been serving players since 2006. From the start, the focus has been simple. Create a place where players can enjoy real money casino games with confidence, fair treatment, and reliable support. Over the years, Big Dollar Casino has grown alongside its player base. However, the core values have stayed the same. Players deserve transparency. They deserve responsive customer service. Most importantly, they deserve a secure and dependable gaming environment. Big Dollar Casino offers a wide range of casino games powered by well known software providers. These include online slots, table games, live dealer games, video poker, and casual games like Keno. All games use certified random number generators to ensure fair outcomes and consistent play standards. Player security is treated as a priority at every stage. Personal data and transactions are protected using modern encryption technology. Secure banking systems are in place to safeguard deposits and withdrawals. The goal is to allow players to focus on entertainment without worrying about safety behind the scenes. Customer support plays a central role in the Big Dollar Casino experience. Support teams are trained to assist with account questions, banking concerns, technical issues, and general gameplay guidance. Assistance is available to help players resolve issues clearly and efficiently, without unnecessary delays. Withdrawals are handled with care and efficiency. Big Dollar Casino understands that timely payouts matter to players. Processes are designed to be clear, structured, and secure, helping reduce confusion and waiting times wherever possible. Mobile access is another key part of the service. The casino platform is optimized for mobile browsers, with dedicated apps available for Android and iOS users. This allows players to access their accounts, games, and support tools while maintaining the same security standards used on desktop devices. Responsible gambling is taken seriously. Big Dollar Casino provides tools that allow players to manage their activity responsibly. These include deposit limits, time out options, and self exclusion features. Educational resources are also available to help players make informed decisions about their play. Big Dollar Casino operates with a long term view. The aim is not short term engagement, but ongoing trust built through consistent service, clear communication, and fair play. Feedback from players is valued and used to improve systems, processes, and overall experience. After nearly two decades of operation, Big Dollar Casino continues to focus on reliability, player care, and integrity. The platform is designed for players who value a secure environment, dependable support, and a straightforward online casino experience.


Kontaktuppgifter

1,6

Mycket dålig

TrustScore 1.5 av 5

33 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 87 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

W2 mystery

I won a lump sum of $2030. How will they provide me with a w2? I asked them and they had no clue what I was talking about?
Can someone help or do they not report to the IRS?

26 december 2024
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

I've played this casino since 2019

I've played this casino since 2019. Nothing but problems. I received a promotion via email. From v.i.p hein. This letter stated I was eligible for cash back for the week. First week was fine, second week, they never Even heard of it. Hour and a half wait still no resolution. Don't waste your time or cash at a place that doesn't k ow how to honor their promotions. Told me special services,there isn't a note in my file. So, vip and special services, should who knows talk to each other. Out of respect for myself, I'll never go back. Thanks Evan, Simon, hill, and the others I spoke to, for nothing.

10 december 2024
Omdöme utan inbjudan
Logotyp för Big Dollar Casino

Svar från Big Dollar Casino

Hi Lance,

We’re very sorry to hear about the difficulties you experienced with the promotion and your interactions with VIP services. We understand how frustrating it can be when expectations aren’t met, especially after being a long-time player.

Although this review is from some time ago, we’d still like the opportunity to look into your account and better understand what happened. If you’re willing, please respond to our private message with your registered username or email address so our support team can review the matter.

Thank you for sharing your feedback as this helps us improve our service for all players.

Kind regards,
Janine
betbigdollar.com

Betygsatt 1 av 5 stjärnor

Biggest peace of junk scam ever

Biggest peace of shit scam ever! The free spins that are emailed to you daily. They make it so when a deposit is made the play thru requirement eats up all of your deposit and if you win there is no chance of ever cashing out. Total scam! The site locked up in a bonus round and the online tech All of a sudden became retarded. Couldn’t get me my bonus remaining spins! At $4 a spin shit I’m missing $100+ they made a thing up to where I requested a refund! Lol it only takes 21 business days to get that refund! What a bunch of shit! These are scum bags. Not player friendly not any kind of friendly

15 november 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

SCAM SCAM SCAM SCAM SCAM FCK big…

SCAM SCAM SCAM SCAM SCAM FCK big dollar! The only legit reviews on here are the one star ones. Wayyyyy too many hoops to jump through to get verified ( never happened for me ). I tried to have them send a verification email about 6 times within the span of ten minutes so I could withdraw $200. When it didn’t appear in my inbox, I decided I would play a bonus. Little did I know that in order to withdraw ANY money after I started the bonus, I would need to lose that entire bonus first. Problem is, the bonus gets pulled AFTER my actual earned money and in order to get rid of $35.20, it said I needed to spend over $1400!!!! And it doesn’t pull dollar for dollar. If I bet and lost $5, it would only count for about 15 cents.

19 oktober 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

BIGDOLLARCASINO IS A SCAM AND WONT PAY YOU

Had to jump through hoops to get paid 160 bucs well I didn't get it cause they make you go through so much crap just to get verified I sent them pictures of myself my id's my bank cards with me in the picture which made no sense then they come back and say they need more pictures with me and my bank card and Id again and then say my bank isn't compliant which is a huge bank CHASE so I just used up the money and deleted everything screw BIGDOLLARCASINO worst gaming experience I've ever had trying to get 160 bucs lol they are a joke.

4 april 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

wont verify me

I sent them my ID and a selfie with my ID and I sent stills of my ID and I sent my card in the same way but they said it was not good enough so I sent the videos of me with the IDs and 7 more stills of my documents and still won't accept me so it seems to be a scammer casino id be advised!

30 mars 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

DO NOT PLAY AT BIG DOLLAR!!!

I have played for several years and never took a withdraw. I had a hit, they make you go through multiple things to "verify" who you are, then paid me for the first time. A short while after that, I hit a jackpot for $57,000. I withdrew only $4,940. They dropped that to $1,000, saying I used a bonus and then they took $52,000 out of my account!!! This is a total rip off. Listen, when you take a bonus, they set a HUGE amount of money you have to play before you can withdraw anything. If you try and withdraw it literally says you did not play through enough and gives a percentage of how much more you have to. I played through that completely. THIS SITE IS A RIP OFF!! It is based in Africa and they stole $57,000 from me. DO NOT PLAY HERE!

26 mars 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

This casino started off very well but…

This casino started off very well but when i seem to have won a big amount and i was withdrawing in increments still having large amount in my account they ended up locking my account on 3/25/24 and i contacted them now saying its a malfunction on one of the games seems like they do not want to pay out im praying they do the right thing waiting now for them to unlock my account nothing was my fault i just do not understand hope my balance will still be there i had so much hope.03-26-2024 update big dollar is good, they called me and explained everything there was a malfucntion with the game and they were very considerate and made sure that they honored me favorably inspite of the situation Thank you Bet Big dollar Vip

26 mars 2024
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Play here if you want to fight for your winnnings!

I loved the Big Dollar platform when I first joined. They had some great promotions and comparatively were pretty cool at verifying you. However, once I got to a point where they needed to pay out well everything changed. I am an avid online player and have tested multiple casinos it is my goal to ensure that other players do not get themselves excited about getting paid if you have to fight for your winnings. At Big Dollar, I had to, and let me say it was over 100.00. First I did live chat and the representative didn't understand why the withdrawal was canceled and gave me a phone number to call, which I did and speaking to a nice gentleman he too did not understand why the withdrawal was canceled. Needless to say after a few weeks of trying to fight the fight I simply said I would not be coming back and maybe a few other things. Be sure to know the terms and conditions of each place you play and when it comes down to it, in some cases, having that knowledge does help you win. I would not recommend putting your real hard-earned dollars at this casino, there are far better ones to play that will not be a hassle.

30 januari 2024
Omdöme utan inbjudan
Logotyp för Big Dollar Casino

Svar från Big Dollar Casino

Hi Kelly,

We’re sorry to hear about the challenges you faced with your withdrawal. We recognize that delays and miscommunications can be frustrating, and we appreciate you taking the time to share your experience.

Even though this review was posted some time ago, we value your feedback and would like to review your account to clarify what happened. If you’re willing, please reach out via private message with your registered username or email address so our support team can investigate.

Thank you for helping us improve transparency and the experience for all players.

Kind regards,
Janine
betbigdollar.com

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