This company is terrible and I don't recommend buying anything from them , they tried to charge me twice for shipping costs and it's been weeks and the tracking info shows no or little movement , they... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
DO NOT ORDER from this company!!! I repeat, DO NOT Order from this company!!! They sent expired products, and WILL NOT provide me a refund, or replace items, even though they stated that they will r... Se mer
Best little sewing kit I've ever owned! I'm not pro by any means but this little kit makes me feel like one. I can't believe im 71 and never before owned a steel needle till I bought this kit. Very ha... Se mer
I went in looking for a wall TV bracket and an employee was cheerfully helpful in looking forn the correct size
3,0
Medel
20 omdömen
Har besvarat 88 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
This company is terrible
This company is terrible and I don't recommend buying anything from them , they tried to charge me twice for shipping costs and it's been weeks and the tracking info shows no or little movement , they said they would refund Me $ 8.99 which i have yet to see
27 mars 2026
Omdöme utan inbjudan
Svar från Bestusly
Dear valued customer,
Thank you sincerely for taking the time to share your experience with us. We are very sorry to hear that you were not satisfied with your recent experience, and we understand your disappointment. We are a licensed and registered company, and your trust is the foundation of our business. If you have not received your order, please feel free to send the details to our customer service email: service@bestusly.com . Our dedicated team will work diligently to resolve the issue within 24 hours. We believe that every problem is an opportunity for improvement, and we look forward to providing you with a better experience.
DO NOT ORDER from this company!!
DO NOT ORDER from this company!!! I repeat, DO NOT Order from this company!!! They sent expired products, and WILL NOT provide me a refund, or replace items, even though they stated that they will resolve any issues. UNBELIEVABLE!!!!
-Andrea
9 januari 2026
Omdöme utan inbjudan
I went in looking for a wall TV bracket…
I went in looking for a wall TV bracket and an employee was cheerfully helpful in looking forn the correct size
13 mars 2026
Omdöme utan inbjudan
The torch sometimes does not want to…
The torch sometimes does not want to work but I like the convenience of using the product. Would recommend for those on the go.
12 mars 2026
Omdöme utan inbjudan
A great product and arrival was quite…
A great product and arrival was quite fast thanks
22 februari 2026
Omdöme utan inbjudan
I ordered the pipe lighter and it didn't work.
I ordered the pipe lighter and it didn't work. They sent me a replacement after going back and forth with them. They sent me the replacement and that doesn't work either. No directions for the product even tho it's some to use. Will not fill up with butane. The pipe lighter is a total pos!!! Horrible.
20 februari 2026
Omdöme utan inbjudan
Svar från Bestusly
Dear Customer, thank you very much for your feedback. We sincerely apologize that both the original pipe lighter and the replacement you received did not work, failed to fill with butane, and came without instructions. We fully understand how extremely frustrating and disappointing this whole experience is for you. Please send your order details to our customer service email: service@bestusly.com , and our team will urgently handle your case and provide a full and fair solution within 24 hours. We are truly sorry for the inconvenience and we will do our best to resolve this properly for you.
Best little sewing kit I've ever owned
Best little sewing kit I've ever owned! I'm not pro by any means but this little kit makes me feel like one. I can't believe im 71 and never before owned a steel needle till I bought this kit. Very handy! Made well and can go where you go! Recommend to everyone! Happy customer here!
8 februari 2026
Omdöme utan inbjudan
This company is a sham
This company is a sham. I requested a refund as product was NOT as advertised. They stated since it wasn’t ll be costly to return, they offered 20% discount on FUTURE orders. Ask info for returning item, no response after numerous request for refund. They are a rip off
29 januari 2026
Omdöme utan inbjudan
Svar från Bestusly
Dear Customer, thank you for taking the time to detail your frustrating experience with the refund and return process.
We’re truly sorry to hear your product did not match the advertised description, and that your refund request was not addressed appropriately—offering only a future discount instead of a suitable resolution, and failing to respond to your return information requests is not the service we stand for, and we understand your disappointment and frustration completely. To properly verify your order details, review your refund and return requests in full, and provide a targeted solution for this matter, please send your complete order information and all correspondence records (including refund/return requests) to our customer service email: service@bestusly.com . Our dedicated team will thoroughly assess your inquiry and respond with a formal resolution within 24 hours.
We appreciate your patience as we work to resolve this issue for you.
Very good product.
22 januari 2026
Omdöme utan inbjudan
It does not work as it should
11 januari 2026
Staff were helpful and responded quickly
The staff were helpful and responded quite quickly.
11 januari 2026
This product was misleading
This product was misleading. When I put tobacco in it, does not ignite well so I cannot use it, even when I put the butane in the product. This product sucks and would not recommend to anyone. Waste of my money
11 november 2025
Omdöme utan inbjudan
Svar från Bestusly
Dear customer, thank you very much for taking the time to share your concerns.
We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it. To expedite your response, please contact our customer service email: service@bestusly.com. Our dedicated customer service team will provide you with detailed assistance within 24 hours.
We sincerely hope to regain your trust and look forward to hearing from you.
I bought the nail trimmer/grinder and…
I bought the nail trimmer/grinder and am extremely disappointed because it doesn’t work properly on account of it being too fine a stone and not having enough power to keep going.
30 december 2025
Omdöme utan inbjudan
Svar från Bestusly
Dear Customer,
Thank you for your honest feedback. We sincerely apologize that the product’s performance . We understand your frustration and do not take such concerns lightly.
We are committed to addressing this issue promptly and fairly. Please contact our customer service team directly at service@bestusly.com, and we will work with you to find an immediate resolution.
We appreciate the opportunity to make this right.
Scam…
The item advertised is not the item they sent , the old bait and switch scam.. I do not recommend ordering anything from them..
11 december 2025
Omdöme utan inbjudan
Svar från Bestusly
Dear customer, thank you very much for sharing your feedback with us.
We are deeply sorry to read about your experience. It is our responsibility to provide you with a perfect experience, and clearly, we failed to do so this time. We completely understand your disappointment and frustration. Please send the details of your situation to: service@bestusly.com, and our customer service team will contact you within 24 hours to resolve the issue and hopefully make amends for this oversight.
We apologize again for any inconvenience caused and thank you for your trust and patience.
Send the product the product that was…advertised
Send the product the product that was advertised and not some cheap ripoff. If you refund, refund all the purchase price not just half of it.
1 december 2025
Omdöme utan inbjudan
Svar från Bestusly
Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. Please send your details to our customer service email address: service@bestusly.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
Been 3 months said it was delivered…
Been 3 months said it was delivered then said it was lost nothing but lies a warehouse fire, a storm, post office lost it believe customer service is AI always get the same story just a different name do not buy scam
15 oktober 2025
Omdöme utan inbjudan
Svar från Bestusly
Dear Customer,
Thank you for sharing your experience; your feedback helps us continuously improve. We sincerely apologize for this unfortunate incident. We always uphold the principle that "every trust deserves to be protected," and as a legally authorized company, your satisfaction is the reason for our existence. If your order has not been delivered, please contact our dedicated customer service team immediately (email: service@bestusly.com). Our team will address your issue within 24 hours. We promise that all products are covered by after-sales service. Thank you for giving us the opportunity to make things right.
There doing just fine love the smell of…
There doing just fine love the smell of it my hair is so soft just love it
7 november 2025
Omdöme utan inbjudan
Pas på
Pas på. Svindelfirma.
Trækker beløbet med det samme på kontoen for varen, men sender den ikke.
29 februari 2024
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.