Bespoke Patches has a great staff that takes the time to listen to what you want to design and execute it flawlessly. Thomas asked questions and explained what was needed to me, and I’m very happy wit... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
do NOT ORDER ANYTHING from these pakistani rip off merchants. The positive reviews you see are clearly fake. Ordered in December its now February still not had anything and they dont even respond to e... Se mer
Företaget har svarat
I ordered a while ago for some patches for my partner. They were brilliant when they came, I was so impressed and so happy. I have to admit, I was a bit slow at getting back to them, but they were s... Se mer
Excellent and quick customer service I made a query at 9pm looking for quotes for patches for a small business I'm setting up. Didn't expect service at all at this time of night. I'm prototypi... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Improve your fashion sense with us! At bespoke patches you will find a huge variety of different patches.
Kontaktuppgifter
128 CITY ROAD LONDON UNITED KINGDOM , EC1V 2NX, London, Storbritannien
- +44 203 332 0848
- info@bespokepatches.co.uk
- bespokepatches.co.uk
4,2
Bra
27 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
do NOT ORDER ANYTHING from these…
do NOT ORDER ANYTHING from these pakistani rip off merchants. The positive reviews you see are clearly fake. Ordered in December its now February still not had anything and they dont even respond to email. There are thousands of online patch manufacturers so seriously avoid these muppets
17 februari 2024
Omdöme utan inbjudan
Svar från Bespokepatches
Dear,
We apologize for any inconvenience you've experienced with your any order. We understand your frustration and would like to address your concerns.
We have thoroughly investigated your order, but unfortunately, we couldn't locate any record matching the details provided(From December till Today). Please provide us with your order ID so we can look into this matter further.
To clarify more about our services, We are UK based company with our head office in London. The productions houses are nationwide as we work in different regions & provide same services globally. To know more, Please write an email with your respective concern so we can assist you in detailed manner.
We value all feedback, whether positive or negative, as it helps us improve our services. However, it's worth noting that a pattern of negative reviews without any specific order references may not accurately reflect the overall customer experience (As we can see your recent reviews on different well known platforms with the same tone).
Please feel free to reach out to our customer support team, and we'll do our best to assist you.
Best Regards,
Community Manager
BSP UK
Don’t bother!
Don’t bother ordering from them. I placed an order two months ago, approved the designs and mockups within three days after that, and still have not received the patches. In fact, I had to chase them several times for a status update and received vague answers at best. I’m now very close to my deadline and chased them again, and they told me they produced the patches at the wrong size. I don’t have the time to go through this whole process again, so asked them to send these for now and spoke to the customer service team. They don’t accept that the delays are unacceptable and have no intention of producing a second batch at the right size or reimburse me for the wrong order. Terrible customer service! Perhaps interesting to know is that the production is happening in Pakistan, so count international shipping in if you have a tight deadline.
18 januari 2024
Omdöme utan inbjudan
Late but good
Ordered patches took longer to arrive than mentioned in add . Also I prefer to know what country my order is being made and dispatched from . Patches arrived and I must say the quality is very good and I’m pleased .
8 december 2023
Omdöme utan inbjudan
Great company!
On the whole, my experience with Bespoke patches has been great and I will definitely use them again! The only downside was that the order took a little while to come, but they were really good at communicating so I wasn’t too worried. Plus points: the price was very reasonable! The communication throughout was excellent, and the final product is just what I wanted. They really seemed to care about making a nice product for me, so I can easily forgive the delays. These are busy times! Thank you for my wonderful patches.
10 oktober 2023
Omdöme utan inbjudan
Very slow service
Very slow service and not very communicative. I had to chase them several times. Their payment portal didn't work and they asked for my address multiple times. I became concerned it was a scam but the patches eventually arrived and were as expected. They were 3 1/2 weeks later than I'd initially been promised though.
7 juli 2023
Omdöme utan inbjudan
Incredible service and quality
Bespoke patches could not have provided a better service. We needed 100 bespoke patches for our volunteer work in Ukraine, with a very quick turnaround as we were leaving for Ukraine 10 days after I first made an enquiry. Emily and the team were incredible - she had a mock-up back to me within 24 hours and had the patches made and posted to the UK - the entire process took only one week, from enquiry to arrival - I was amazed! Emily had brilliant customer service communication - she communicated with me on whatsapp and could not have been more helpful or efficient. The patches are perfectly made and solid quality. Couldn’t recommend them highly enough!
16 december 2022
Omdöme utan inbjudan
Would highly recommend
The level of detail on our patches was incredible and the communication with Eden was very easy and smooth!
Would definitely recommend and use again in the future.
28 september 2022
Omdöme utan inbjudan
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