This company stole my money and Never sent the items that I ordered. 2 months of emails to reach no resolution. DoNot Buy from these Fraudulent people. June 2026
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Det här tycker kunderna
Ordered an item from the company over 2 months ago (Oct 6th, 2021) still never received either a tracking number OR the product itself. The company then rebrands to just 'BELOVED EVERYTHING" without... Se mer
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Beloved is a complete scam. They string you along for months, making you believe your order will eventually arrive, only for it never to materialize. Their customer service engages in endless back-and... Se mer
I've been waiting two months for my package literally 8 weeks. I can not believe the impossibilities of getting ahold of this company. I can't call them and I just have to wait for replies via social... Se mer
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Företagsinformation
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Beloved Shirts is a brand that says it's ok to wear pizza on your clothing. Or anything else you want, really.
Kontaktuppgifter
158 South 100 West, 84601, Provo
- info@belovedshirts.com
- belovedshirts.com
1,2
Mycket dålig
680 omdömen
Ingen aktuell inbjudningshistorik
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I've been waiting two months for my…
I've been waiting two months for my package literally 8 weeks. I can not believe the impossibilities of getting ahold of this company. I can't call them and I just have to wait for replies via social media. I was also charged way more in my debit than the amount stated on my receipt with no explanation. Hoping to hear from the only guy that works there, Sir Alvin. Hopefully he can explain the extra charges and do something to correct this issue and poor experience. I honestly won't ever buy anything from here again.
17 juli 2019
Omdöme utan inbjudan
Svar från Beloved Shirts
Hi Angele,
I am so sorry to hear about your experience. I truly understand why you are so frustrated. Clearly, no amount of words can describe just how disappointed you are.
Based on our email exchanges, I have already communicated with our manufacturer to find out what happened. It seems your order is being returned to us for some reasons. But as soon as we received and processed it, we will redeliver using our fastest shipping method. Hopefully, by then, when we are able to make this right, we can encourage you to update your review.
For the meantime, please know that I am really grateful for your understanding despite what had happened. As promised, I'll keep you posted.
All the best,
Alvin
Great customer support
I would have to say the customer support for the company was excellent. Responded quick and politely to me when I received my incorrect order. Luckily for them I am very patient person so time to receive my correct item was no problem. The exchange of emails between Alvin( customer support)was very professional. They kept me updated and wanted to make sure they got things right.
11 juli 2019
Omdöme utan inbjudan
Svar från Beloved Shirts
Hi Pierce,
Alvin here from Beloved. Thank you so much for giving us a 5-star review. We truly appreciate it! And yes, we are thankful for your patience and understanding. Rest assured that we are keeping you posted about your order. We always do our best to provide our customers with the best possible customer experience, and I am glad you liked it.
As promised, we will keep you posted. If there is anything else we can assist you with, please do not hesitate to reach out to us. We are always here to help you!
All the best,
Alvin
Follow up review for my past post
Follow up review for my past post. After emailing and figuring out the best way to right the wrong for my orders, I am pleased with
the outcome. Alvin was very understanding in my frustrations and fixed both issues. He was able to alleviate my frustration. Just waiting on the fixes to arrive and then will consider ordering again due to the helpfulness/caring of Alvin. Thank you!
27 juni 2019
Omdöme utan inbjudan
Svar från Beloved Shirts
Hi Michael,
Thank you so much for leaving us a 4-star review. We're happy to have provided you with the best customer service possible. We're still sorry, though, for the initial experience with us. We understand that mistakes happen, but we always make sure that we can perform what is right.
We will keep you posted about your remake. And as soon as we receive an update from our manufacturer, we will let you know right away. Again, thank you so much for your patience. We really appreciate it.
All the best,
Alvin
custom shirt order
alvin and gin were very friendly and quick to respond to all questions i had about my custom shirt order. after the shirt didn't fit the way i liked, they offered a discount to make another order and get my right size. thanks beloved!
25 juni 2019
Omdöme utan inbjudan
Svar från Beloved Shirts
Hi Brian,
Thank you so much for giving us a 5-star review. We're really happy that you loved what we created for you. We're sorry about the initial experience, though. Nonetheless, we're glad that we were able to make it right.
If there is anything else we can do for you, please do not hesitate to reach us. We are more than happy to help. Looking forward to seeing you again on Beloved!
All the best,
Alvin
Wrong Item Received
Ordered a custom t-shirt in mid-May. I knew it would be a bit of a wait to receive. Tracking showed it was delivered, but I actually didn't receive it until 3 days after. That may be more of a complaint towards the shipper (DHL/USPS). What I did receive was someone else's custom bathing suit. Not what I ordered. I contacted Customer Service (who has not responded tu o my last email) but they advised me that they do not do refunds on custom orders. They can re-do the item. In my case, I needed my item by a certain timeframe (why I ordered when I did), which I will now miss because the item will have to be recreated (who knows how long it will take). It's a shame that Beloved won't eat the costs for their mistakes and make their customers suffer. Lesson learned.
EDIT: upgraded to 2 stars. I wrote reviews online about my experience and magically was refunded for my entire purchase. Funny how policies can change. Whoever is looking for a bathing suit with a blonde's face on it - I have it. Maybe you have my shirt 🤷♀️
24 juni 2019
Omdöme utan inbjudan
Svar från Beloved Shirts
Hi Jackie,
Thank you so much for updating your review, although we're so sorry to hear about your overall experience with Beloved. We just found out that our manufacturer moved factories; hence, there were delays and mistakes with the production process. Unfortunately, your order was affected - and we're truly sorry about that.
It is indeed our policy to never refund custom items due to their unique nature. And instead of a refund, a remake would be the solution. Apparently, in your case, we just want to take care of you and we have informed our manufacturer about this to prevent the same mistake from happening again.
We're truly sorry about this. If there is anything else we can do to make it up to you, please let us know. We really want to see you here again on Beloved.
Looking forward to your positive response!
Alvin
Finally
Finally, I got a response from this company that did not include excuses, badgering and placing the blame on the customer. Had I received this treatment from the beginning, my experience would have been totally different. The company does need to let their customers know that most of their products are sourced from China and not Utah.
24 juni 2019
Omdöme utan inbjudan
Svar från Beloved Shirts
Hi Sharon,
Thanks for your 3-star review and the feedback. We really appreciate it. We have been informing our customers know, though, that our items are now being crafted from our overseas manufacturer in China. But yeah, we appreciate you for the suggestion. :)
Again, thank you so much for leaving us a review. If there is anything else you need assistance with, or if we can do anything to update your review, we are more than happy to help.
All the best,
Alvin
Never got my Order
Never got my Order - Customer Service went dark on me.
I inquired about my order status and they got back to me within 24 hours. I told them That I absolutely needed my order by a certain date, and had paid for expedited shipping. They came back to me and said they didn't even have my order number in the system, and they would get back to me with an update. I've emailed them asking for an update and so far, they've gone dark. I'd better have my swimsuit in my hand by Wednesday night (in 2 days), or I'll need a refund. I'm so disappointed in this company after reading so many great reviews. Unfortunately, I definitely did not have the same experience with customer service.
-------------------------------------------------------------------------------
Update:
Customer Service has gotten back to me. Turns out, not only was my order lost, but I was charged twice from a system glitch. I understand that these things happen, but If I had not reached out to customer service, I would've been $95 down the drain.
Willing to update the review once the full refund, including expedited shipping, is in my account. I'm incredibly disappointed.
17 juni 2019
Omdöme utan inbjudan
Svar från Beloved Shirts
Hi Steph,
Thanks for your updated response. We're truly sorry about what happened here.
As I have explained in our email exchange, your orders came via our staging site; hence, they weren't captured. I have already processed refunds to both of your orders as per your request. Also, I have given you a coupon code which I really hope you will use as we would love to see you again on Beloved.
I understand that these might not be enough to compensate you for the inconvenience you experience. However, I am hopeful about providing you an acceptable custom service experience. Here's to hoping that you can update your review and shop with us again.
Let me know if there is anything else you need assistance with. I am more than happy to help.
Sincerely,
Alvin
-------------------------------------------------------------
Hi Steph,
We are so sorry for the disappointing experience. We had some internal changes which affected out our ability to respond accordingly. Still, we apologize for the inconvenience we gave you.
If you would be so kind as to provide me your order # (or email), I should be able to track your order and find out what happened. I am pretty sure we have the information. You may contact us directly at inf@belovedshirts.com and include your order #. I really want to help you and, hopefully, we can straighten this out. I would love to see you update your review, but only after we get things going.
Thank you so much for your patience and we do apologize for the hiccup. We look forward to your response.
All the best,
Alvin
Beloved are amazing
Beloved are amazing. This is the 3rd custom tank I have ordered from them, and the 3rd time they have been fantastic. Images are super clearly printed and they are happy to make even minor adjustments to make sure customers are 100% satisifed. Customer service is outstanding. Cant say enough good things!
4 juni 2019
Omdöme utan inbjudan
Svar från Beloved Shirts
Hi Robert,
Thanks for writing us a very wonderful review. This fuels us to do the best we can in providing exceptional customer service. We're glad that you are happy with the item you ordered from us. I am pretty sure everyone around loves that sick custom tank you ordered! :)
If there is anything you need assistance with, or perhaps you have further questions about our service, please feel free to contact us. We're always here for you!
Again, thank you for choosing Beloved. We hope to see you again!
All the best,
Alvin
Product not as described
The product I received was not as described. The stitching was white on black, the fit was odd and there was no label whatsoever on the shirt. . .
The fabric was also not cotton as described but some weird polyesterish material. Again, no label so no idea what it is made of.
I wrote a review stating all of this on their website and mysteriously they didn’t post the review.
29 maj 2019
Omdöme utan inbjudan
Svar från Beloved Shirts
Hi there,
Thank you for reaching out to us and we truly apologize for this inconvenience. This is definitely a manufacturer's error and we're more than happy to proceed with a replacement.
For the fabric, we do use polyester (on almost all of our products) since we use sublimation printing. It is the perfect material to use since sublimation only works 100% with polyester fabrics. Some of our products, however, come with poly-cotton blends. The label, on the other hand, is also something we are currently looking at. We just switch manufacturers and it seems there is some work to fix.
Again, we're truly sorry about this experience, and we just want to make this right for you. If you may kindly contact us at info@belovedshirts.com and we can assist accordingly. We really want to earn your 5-star review and, thus, we look forward to helping you on this matter.
Thank you so much,
Alvin
Made a purchase a few days ago
Made a purchase a few days ago, never got a confirmation, don't have an order number, but they took my money. Also, the "contact us" and "order tracking" functions on their website don't work.
Upgraded to three stars for their quick response to this and resolution of this issue for me. They still need to get their website and notification processes working correctly.
UPDATE: It's now been about two weeks since allegedly shipping my order; the website order tracking form still doesn't work and I can't find any evidence that my order is actually on the way. The USPS tracking system shows it as "awaiting package" - i.e., it hasn't actually been shipped at all.
Ok, today the USPS tracking system shows what they claim, that it is on the way and due to be delivered tomorrow. Why as of yesterday it said none of that, I couldn't say. You still need to fix your website.
8 maj 2019
Omdöme utan inbjudan
Svar från Beloved Shirts
Hi Matt,
We apologize for the inconvenience we caused you. I just checked your shipping info and it is already updated with an expected delivery date on Friday, May 24th. Your item was shipped May 15 and based on the shipping method you chose (Standard Shipping), it would be 9-14 business days. I can see here that it is very well under our turnaround time. Kindly check the tracking info we sent and you should see the updated delivery timeline.
We really hope to win your 5-star review. The shipping info does take time to update, but as soon as we provide you tracking #, the order is guaranteed headed your way. Still, we thank you for doing business with us and we really appreciate it!
All the best,
Alvin
-------------------------
Hi Matt!
Thank you so much for updating your review. It means a lot to us and we work really hard to try to help our customers feel happy and satisfied! Is there anything else we could do to try to win your 5-star review? As you might understand, when relaunching a website, there may be little blips and things we have to fix. This happened just 2 weeks ago. We hope this isn't the only reason you chose to leave a 3-star review. Thanks so much for your feedback. We greatly appreciate it!
Sincerely,
Lynsey
---------------------------
Hey Matt!
Thanks for reaching out to us. We would LOVE nothing more than to help make sure you have all of the information you need. Did you check your spam or junk folders in your email by chance? Please email me at info@belovedshirts.com with the email that you placed your order with and we should be able to track it, and then send you your order number!
We just barely relaunched our website - so sorry that those links didn't work. Thank you so much for letting us know and I will have our dev team get on that stat!
All the best,
Lynsey!
Matching Pizza Belovesie
Bought matching pizza onesies for my family! When I needed help with sizing information their Customer Service was quick to respond and help me out! And the shipping time was great! We absolutely LOVE these onesies, they're one of the softest item of clothing that we own!
8 maj 2019
Omdöme utan inbjudan
Svar från Beloved Shirts
Hi Justin,
Thank you so much for the kind words. It's our pleasure to help. :) Happy that you love our products!
If you need further assistance, please do not hesitate to contact us. We're here to help!
All the best,
Alvin
Svar från Beloved Shirts
Hey Joey!
Thanks so much for leaving a review for us. We think it's so awesome you love all the ice cream stuff. Total Beloved classic!! All the best to you - and don't ever hesitate to let us know if there is anything we can do for you!
Sincerely,
Lynsey
A buggy site but a good customer service.
It's been a month that I'm waiting to receive a sweater that cost me nearly $100, I can not see where is my package # 111706, it puts me an error, moreover I can not log in to my account because the site tells me that I do not have the right password and when I ask to change it, he never sends me email to change it.
Edit: Its okay, the problem has been solved, I can't say anything on this side, the customer service is good, so I change my rating to 4 (still waiting for the package but I think everything should be ok now).
In addition I managed to connect also on the site (he ended up sending me an email to change my password).
25 april 2019
Omdöme utan inbjudan
Svar från Beloved Shirts
Hey Gouichoux!
We are so sorry for the minor error in your ordering process. You were one of the first people to order with our newly launched website, and it looks like there was a little hiccup with the artwork and it got delayed a little, but it looks like our team got back to you and your order is in processing now.
It will be crafted and then shipped to you soon!
If you would be so kind as to update your review, we would greatly appreciate that - as I can see there was a misunderstanding of what was happening.
Thank you so much!
-------in french for your convenience :) ------
Hé Gouichoux!
Nous sommes désolés pour l'erreur mineure dans votre processus de commande. Vous avez été l'une des premières personnes à commander avec notre nouveau site Web, et il semble qu'il y ait eu un petit problème avec les illustrations et que le travail ait été retardé, mais il semble que notre équipe vous a contacté et votre commande est en cours de traitement. à présent.
Il sera fabriqué et expédié à vous bientôt!
Si vous pouviez avoir la gentillesse de mettre à jour votre analyse, nous l'apprécierions grandement - comme je peux le constater, il y avait un malentendu sur ce qui se passait.
Merci beaucoup!
Wonderful products and great customer…
Wonderful products and great customer service - I had an issue with a coupon not working on my purchase and emailed them about it, they quickly fixed the situation and refunded the difference to me within a week!
26 mars 2019
Omdöme utan inbjudan
Svar från Beloved Shirts
Thanks for leaving this review for us Charles! We really appreciate you taking the time. It means the world to us. :)
Thanks for choosing Beloved! All the best,
Lynsey
Two thumbs up!
I've ordered multiple items from the company, and have always been pleased with the customer service and quality of the products!
14 mars 2019
Omdöme utan inbjudan
Svar från Beloved Shirts
Hi Natalie!
Thank you so much for leaving this 5-star review for us. We are always here to help you however we can! We appreciate your time and business so much.
Sincerely,
Lynsey
Beloved has been great
Beloved has been great. Even better now that that know how to make a customer with a problem happy. Thanks, Lynsey!
14 mars 2019
Omdöme utan inbjudan
Svar från Beloved Shirts
Darren! So happy I was able to help you, and we appreciate you SO much as a long term customer of ours. :) Our customers are the BEST of the BEST!
Sincerely,
Lynsey
Belovsie was very accommodating to make…
Belovsie was very accommodating to make sure that I was satisfied with my order. Although there was an issue, they were very quick and responsive in try to remedy the situation. They went the extra mile to make sure that I got what I wanted!
12 mars 2019
Omdöme utan inbjudan
Svar från Beloved Shirts
Thank you so much Vicky! It means so much to us that you took the time to leave a 5-star review for us! We love our customers. :)
Always feel free to reach out if you need anything at all.
Sincerely,
Lynsey
THIS COMPANY IS A FILED WITH SCAMMERS…
THIS COMPANY IS A FILED WITH SCAMMERS WITH CHEAP MATERIALS AND STOLE MY $80 DOLLARS IN WHICH I PURCHASED FOR A SWEATER BUT NO I GOT WAS A CHEAP FABRIC THAT THEY SELL ON EBAY FOR A CHEAP PRICE IT LOOKS LIKE THEY USED A VERY THIN FABRIC FOR BLANKETS AND WHICH I KNOW BECAUSE I HAVE THE SAME FABRIC MATERIAL I BOUGHT AT THE DOLLAR STORE. I HONESTLY WOULDNT BUY ANYTHING FROM THIS SCAMMERS AND I HAVE ALREADY POSTED MY PURCHASE ON MY BLOGS AND OTHER SOCIAL MEDIA ACCOUNTS SO TALK ABOUT THIS SCAMMERS CALLED BELOVED SHIRTS
IF YOU WANT BETTER QUALITY AND CUSTOMER SERVICE I WOULD SUGGEST GO DO YOUR RESEARCH BETTER AND USED ANOTHER COMPANY
12 mars 2019
Omdöme utan inbjudan
Great management
as Soon as I had a problem and got a hold of one of the managers because my shipment had not got to me. I was immediately helped and they figured out why I did not got my product on time. And then they even manually shipped me ANOTHER shipment to make sure I would get it. And provided me a separate tracking number for it as well. I recommend this company and will Be ordering again from here soon!
9 mars 2019
Omdöme utan inbjudan
Svar från Beloved Shirts
Craigan,
It was a pleasure to help you get your problem solved and I am so happy that we were able to get your order out to you! Thank you for being such a kind and awesome customer! We wish you well.
Sincerely,
Lynsey
Looks Great! Gets Me Compliments!
My order was made and shipped to me within the time stated and it looks amazing. Every time I wear my hoodie, I get some sort of reaction from the people around me. Most of the time compliments! I love my hoodie from Beloved. :)
1 mars 2019
Omdöme utan inbjudan
Svar från Beloved Shirts
Thanks so much Griffin! We appreciate your review so very much.
All the best,
Lynsey
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