Wesley was so helpful with our order! We are moving and had some issues with the address, etc., and the company responded immediately to help. I felt so good that the Fathers Day gift for my son in l... Se mer
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Size fit was perfect, matched the photo, and the process was fairly quick including shipping. Quality design and material. Ordered a shirt as a birthday gift for my wife and she loves it! Dan
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I am deeply disappointed with the delivery times. I purchased this for Mother’s Day (the theme of the t-shirt was also chosen for that occasion), but it arrived much later than expected. Additionally,... Se mer
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I had a really positive experience with Beepumpkin customer service. I accidentally placed an incomplete order because I didn’t realize the t-shirt and baby bodysuit were sold separately, but Anne... Se mer
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Företagsinformation
Skrivet av företaget
Designed with love, designed for newborns, kids, toddlers & family Members, Beepumpkin focuses on personalized tees, matching pajamas, hats, accessories, and more gifts for any family. Shop now to discover your family's new favorite wardrobe essentials and sentimental gifts that keep your bonds strong and memories alive.
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Never got the items I paid for nor…
Never got the items I paid for nor received a response to the missing shipment when I reached out multiple times.
13 november 2025
Omdöme utan inbjudan
Svar från Beepumpkin
Dear Customer,
We’re truly sorry for this completely unacceptable experience.
You paid for your order and deserved both the items and a timely response — and we failed on both counts.
We’ve urgently investigated and could you please contact us via support@beepumpkin.com
We also deeply apologize for ignoring your messages. There are some issues.
That’s not okay, and we’re taking steps to ensure it never happens again.
If you’d still like the items, we’d be honored to resend them with express shipping at no cost — just reply to this message.
Again, thank you for holding us accountable. You deserved far better.
Beepumkin Customer Service Team
Great quality and very comfortable!!
Great quality and very comfortable!!! Will keep ordering from here!
1 december 2025
Omdöme utan inbjudan
Svar från Beepumpkin
Dear Customer,
Thank you! 😊 So glad you’re happy with your order — we can’t wait to serve you again! 🎉
Beepumkin Customer Service Team
I’m leaving a 5 star review
I’m leaving a 5 star review because Anne was a gem to work with. I was skeptical what the quality of my product would be, but it was really nice. The shipping from China had me worried it might be a scam as it was hard to track until it got to Canada. I almost cancelled my order, I’m not going to lie, but I held in there and received my Tshirts. The sizing was true to size and it was my mistake that I ordered 1 size bigger for everyone, oh well I’ll wash them in hot water and throw them in the dryer and hope for some shrinkage. It would have been too late to reorder the proper sizes to get here in time for Christmas and the shipping costs back to China would have been $80+.
Overall , great quality, great service, true sizing, order early ( it only took 2 week for shipping to Canada) and you are golden. Now that I know this company is legit, I will be ordering again. Thank you.
17 december 2025
Omdöme utan inbjudan
Svar från Beepumpkin
Dear Customer,
Thank you so much for your trust and kind words! 🌟
We’re thrilled you loved the quality, fit, and Anne’s support — and that everything arrived in time for Christmas!
So glad you’ll be ordering again. Happy holidays! 😊🎄
Beepumkin Customer Service Team
Shirts were exactly as pictured
Shirts were exactly as pictured, nice quality and shipped pretty fast.
12 december 2025
Omdöme utan inbjudan
Svar från Beepumpkin
Dear Customer,
Thanks so much! 🙌
We’re thrilled you love the shirts — quality and timely delivery are what we aim for. Enjoy! 👕✨
Beepumkin Customer Service Team
Not what I expected!
The ordering and delivery process went well but I am VERY disappointed in the actual product. The kids PJ’s for Christmas Eve are supposedly 95% cotton and 5% spandex. They feel more
Like workouts clothes than comfy PJ’s for my grandchildren to sleep in. Not enough time to order anything else so we are stuck with the 4 of them wearing the Cousin Crew Jammie’s for one night and then giving them away to a charitable organization.
8 december 2025
Omdöme utan inbjudan
Svar från Beepumpkin
Dear Customer,
We’re truly sorry the PJs didn’t meet your expectations — especially for such a special Christmas Eve tradition.
Could you please email to support@beepumpkin.com ? and we will check and solve for you asap.
Thank you for giving us a chance to make it right, and we hope next year’s jammies bring the warmth and joy your grandkids deserve. 🎄❤️
Beepumkin Customer Service Team
Very fast service
Very fast service quick mail out to the family . The 4x and 5x they ran bigger then in store
14 december 2025
Omdöme utan inbjudan
Svar från Beepumpkin
Dear Customer,
Thank you for your kind feedback! We're glad the order reached your family quickly.
Regarding sizing, our 4X and 5X do run slightly larger than standard retail—thanks for pointing that out! Let us know if you need help with future orders. 😊
Beepumkin Customer Service Team
Pants are great! Shirts not so much.
We love the pants and the thinness of them. Also that they have pockets. The shirt screen print has lines all through it, and looks like it needed to be refilled before they were screened. Thankfully, they all look the same, so we’ll make it work for the photo, but I was disappointed in the shirts.
12 december 2025
Omdöme utan inbjudan
Svar från Beepumpkin
Dear Customer,
Thank you for your honest feedback — we’re so glad you love the pants!
We sincerely apologize for the print quality on the shirts; that’s not the standard we aim for. We’ve shared your notes with our production team to ensure better ink coverage moving forward.
Could you please contact via support@beepumpkin.com — we’d be happy to make it right.
Thanks again for giving us a chance! 🙏
Beepumkin Customer Service Team
Customer service was great.
Customer service was great. We had a sizing issue once products were received. Anne at Beepumpkin was responsive, kind, and easy to work with. She took care of us quickly! Thank you, Anne!
11 december 2025
Omdöme utan inbjudan
Svar från Beepumpkin
Dear Customer,
Thank you so much! We're thrilled Anne could help — we'll be sure to pass along your kind words. 😊
Beepumkin Customer Service Team
Paid and received nothing
I placed an order with BeePumpkin and was given a tracking number. My package still hadn’t arrived arrived on time and when I looked on their site, it said my package had been returned due to an incomplete address and to check with my local carrier. The post office said they have no way to look up a package from China because they have their own tracking system. I contacted beepumpkin and they said if the package was being returned there was no way to redeliver it and that it would be disposed of when it arrived back at the warehouse. They would be unable to recover it or offer a refund. Short story, I’m out $150 and have no way to verify merchandise was even sent.
10 december 2025
Omdöme utan inbjudan
Svar från Beepumpkin
Dear Customer,
We’re truly sorry for this frustrating experience — losing a $150 order with no resolution is unacceptable, and we take full responsibility.
While international returns are often outside our control once initiated by the carrier, we should have offered better support.
Please email us directly at support@beepumpkin.com with your order number so we can make this right immediately.
Thank you for holding us accountable. We’re committed to doing better.
Beepumkin Customer Service Team
I was very disappointed in the quality…
I was very disappointed in the quality of the garments. From the photos and description, I didn't realize that the fabric would be so thin, sewing would be so crude, and the design on the pajama shirt would be an iron-on plastic-like design.
10 december 2025
Omdöme utan inbjudan
Svar från Beepumpkin
Dear Customer,
We’re truly sorry the garments didn’t meet your expectations — especially regarding the thin fabric, stitching, and iron-on print. That’s not the quality we strive for.
Please email us at support@beepumpkin.com with your order number, and we’ll gladly offer a refund or replacement.
Thank you for your honest feedback — it helps us improve.
Beepumkin Customer Service Team
Be aware
Be aware, strict 30 day return period!!
I purchased 11 pj tops and 11 bottoms of Dear Santa pjs. The tops run a bit small, and I wanted to exchange two tops of the 22 items. I purchased on 10/14. But had the pjs delivered across the country to where we would be celebrating Christmas.
At near the 2 month mark from purchase, I was able to check out my order across the country, and contacted Beepumpkin and they refused to extend their return policy… and Christmas is still over two weeks off!
To make it work, I ordered two more replacement shirts and now have two items I can’t use and can’t return.
I recommend the company model their return policy after most other retailers who extend return policies on Christmas items.
UPDATE:
Bepumpkin wrote back to me after my review posted that they would send a 20% refund of the new items. And then on the same day posted on this review that they would refund 100%. I will update my review when I receive my credit for the new items.
UPDATE: I did get a 100% refund on the two shirts. So on my $300 purchase, after a number of back and forth and a request to change my review… BeePumpkin refunded my $35 which was 100% of my initial request.And they didn’t make me return the shirts that were too small. I will update my review to 3 stars.
3 december 2025
Omdöme utan inbjudan
Svar från Beepumpkin
Dear Customer,
Thank you for reaching out and sharing your experience—we truly appreciate your support and thoughtful feedback.We understand how disappointing it must be to find the sizing wasn’t quite right, especially when planning ahead for Christmas celebrations. While our standard return window is 30 days from the purchase date (as noted on our website), we’ve taken your situation into careful consideration.As a one-time courtesy, we’d like to offer you a full refund or store credit for the two extra tops, even though the return period has passed. To process this, could you please reply to support@beepumpkin.com with your order number and photos of the unused items?
We’re also sharing your suggestion about extending holiday return windows with our team—it’s valuable input as we continue to improve.Thank you again for your kindness and understanding. We hope your family still enjoys the cozy holiday moments in their Beepumpkin PJs!
Warmly,
Beepumkin Customer Service Team
Not what ordered
I ordered 8 shirts.there was an issue . I asked to cancel the order and reorder .they told me no need they will fix it .I get the pkg and every t shirt has the same saying . Not even one I picked . When emailing them they asked for pictures I sent them showing the error. Back and forth emails , they offered a discount but I had to buy all new ones ..a twenty percent discount on what I had but never to fix the problem they created . after back and forth they finally gave me a full refund . I really wish the order was correct because the t shirts were a good quality .
1 december 2025
Omdöme utan inbjudan
Svar från Beepumpkin
Dear Customer,
We’re truly sorry your order didn’t arrive as expected, especially for such a meaningful holiday tradition. You deserved better—and we sincerely apologize for the frustration and disappointment this has caused.What you described is not the experience we aim to provide.
While our team may have initially offered a discount, we understand that you simply want the items you originally ordered, and that’s completely fair.Please contact us directly at support@beepumpkin.com with your order number and the details of your request.
We’ll prioritize your case and do everything we can to either reprint and ship your correct designs at no extra cost or offer a full refund—whichever you prefer.Your trust means everything to us, and we’d be grateful for the chance to make this right.
Warm regards,
Beepumkin Customer Service Team
Beautiful and quality T-shirts
Beautiful and quality T-shirts! I must admit that I was sceptical that I would actually receive what I ordered (all different wording of the Most likely series.) and was worried they would get scrambled due to so many options and just ordering from numbers. But it was perfect! And I received my order in less than 3 weeks. 1 t-shirt did have a missing letter so it said S GAR instead of sugar, but I am crafty and made it work. I would definitely order again!
27 november 2025
Omdöme utan inbjudan
Svar från Beepumpkin
Dear customer,
Thank you so much!
We’re thrilled you loved your tees—and impressed by your creativity in fixing the small print error. 👍✨
We truly appreciate your kindness and support, and we’d be honored to have you back for your next order!😉
Warmly,
Beepumkin Customer Service Team
I made a mistake when ordering my…
I made a mistake when ordering my shirts and I emailed them to catch it before going to print; I received a response immediately. Great customer service is very important to me and they passed with flying colors. Thank you BeePumkin
3 december 2025
Omdöme utan inbjudan
Svar från Beepumpkin
Dear customer,
Thank you so much for your kind words! 💙
We’re so glad we could catch your order in time—and even happier to hear our team met your expectations with quick, helpful service. Great customer care means everything to us, too!
Thanks again for trusting us. We’re honored to have you as a customer!💖
Beepumkin Customer Service Team
Glad I Ordered!
The shirts I ordered for Christmas are perfect. Nice red and green colors and the material is soft. They also came in quicker then I thought they would.
12 november 2025
Omdöme utan inbjudan
Svar från Beepumpkin
Dear Valued Customer,
So glad your Christmas shirts arrived quickly and hit the holiday vibe just right! 🎄❤️💚
Thanks for trusting us — happy gifting (and wearing)! 😊✨
Beepumkin Customer Service Team
I ordered 11 shirts for our family…
I ordered 11 shirts for our family Christmas. They arrived on time and they are perfect! Nice quality fabric and exactly what I had hoped they’d be! One tiny note - the green wasn’t true green. Not a problem but simply an awareness thing.
28 november 2025
Omdöme utan inbjudan
Svar från Beepumpkin
Dear Valued Customer,
So glad your family’s Christmas shirts arrived on time and hit the mark! 🎄💚
Thanks for the note about the green — we truly appreciate the feedback. Wishing you all a joyful holiday in your matching tees! 😊✨
Beepumkin Customer Service Team
Double check the small numbers
You have to choose a corresponding number instead of the title. It's easy to misread it so double check it. Mistakenly picked the wrong one so had to make a second order.
4 december 2025
Omdöme utan inbjudan
Svar från Beepumpkin
Dear Valued Customer,
Thanks for the heads-up! 😊
We’ve all been there — glad you got it sorted. Double-checking those numbers is key! 🙌✨
Beepumkin Customer Service Team
The Case Of The Missing Pjs
I somehow put my work address for delivery of my Christmas Eve pjs and was out of the office for the Thanksgiving holiday when they were delivered. The notice from the delivery company said that they were going to be sent back to seller. Needless to say i panicked. Then i reached out to customer service (Anne) and she provided me with instructions as to what to do. I then reached out to my local postal service. The packaged arrived and now I am happy again except I ordered an adult Lg for my 9 month old grandson :( I really appreciate you Anne for her help. Happy Holidays to you all!
22 november 2025
Omdöme utan inbjudan
Svar från Beepumpkin
Dear Valued Customer,
Thank you so much for your kind words! 😊
We’re so glad Anne could help — and that your package was saved in time! 🎁
Wishing you and your (adorably oversized-pajama-wearing) grandson a very Happy Holidays! 🎄👶💕
Beepumkin Customer Service Team
I ordered 10 pairs of the Elf Movie…
I ordered 10 pairs of the Elf Movie Quote Matching Family Pajamas. Each had a different quote on them. Nine arrived perfectly! The Y6-7 one was not even from the same matching set of Christmas pajamas. For over a week I’ve been getting the run-around from your customer service. I’ve sent EVERYTHING they’ve requested(pictures of what I ordered and what I mistakenly received), information from Pay Pal proving that I ordered 10 matching sets, etc. I keep getting “what can we do for you” responses now. I’ve reordered & paid again for the correct pajamas & am waiting for them to arrive.
I’ve filed a claim with PayPal and my credit card company. At this point, after all the aggregation, I really think your company needs to refund all of my money.
11 november 2025
Omdöme utan inbjudan
Svar från Beepumpkin
Dear Valued Customer,
Thank you for your detailed message — we sincerely appreciate the time and effort you’ve taken to provide all the requested information, and we’re truly sorry for the frustration and confusion this situation has caused.
After carefully reviewing your order and our correspondence, we’d like to gently clarify:
Among the 10 pajama sets you ordered, 9 items shared the exact same product title and design series (e.g., the Elf Movie Quote Matching Family Pajamas), which all arrived correctly.
However, the Y6-7 item had a distinctly different product name and listing page — not part of the original matching set. It appears this was added separately during checkout, possibly by mistake (e.g., selecting a similar-looking but unrelated listing). Our team has already explained this in our email replies, including screenshots of the two different product titles from your order history.
And we sent email to you , could you please reply us via support@beepumpkin.com？ and we will solve for you soon.
Again, thank you for your patience and for holding us accountable. We’re committed to improving both our product clarity and customer support. 🙏
Warm regards,
Beepumkin Customer Service Team
YES! Good service and quality.
I received my order of 9 shirts in about a week and I am pretty impressed with the quality of shirts. Most were a good fit (even if it shrinks a little when we wash them). One person tried on his shirt and found the Thanksgiving dinner may have expanded his tummy :) So, I went online and ordered a size up and I decided to add two more shirts to the order. Again, they arrived in about a week. I appreciate the emails updating the progress and shipping. Good service and nice quality. Would recommend!
1 december 2025
Omdöme utan inbjudan
Svar från Beepumpkin
Dear customer,
Thank you so much for your wonderful review! 😊
We’re thrilled you’re happy with the quality, fit, and fast delivery — and we appreciate your recommendation! 🙌👕
Beepumkin Customer Service Team
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