Beeline Omdömen 

The company has impeccable customer service. There was an issue with my Velo 2 device and the customer service rep sent me a replacement within a few days of registering my grievance with them. The new device is working great and as a little treat they also provided me with a protective sleeve for it. Love to use my Velo 2 device for my daily commute!

I rarely write reviews,
However I think the customer service from Beeline is exceptional....
While on a very wet ride north on the M5 motorway, my Beeline Moto device fell from my bike and bounced into oblivion.
With no hope of retrieving my device I resigned my self to saving up the pennies and purchasing a replacement.....
I contacted Beeline and explained what had happened and suggested that maybe they should design a type of lanyard, so that other users may be spared my fate. After all they are quite expensive to replace...
They replied very promptly and asked me to send a photo of the mount, which had failed, which I did....
To my suprise, I then received a very apologetic email and the offer of a FREE replacement Beeline Moto 2....

This was totally unexpected....as my Beeline device was about 4 years old...
They really didn't have to do it..
In all my years (I'm getting on a bit), I have never experienced such brilliant customer service... especially as Beeline is a fairly small company I think they are exceptional....

Brilliant customer service aside.
I think they make a fantastic product....
The app is brilliant and works seamlessly with the device or as a stand alone Navigation...
I love the fact you can plot your own routes and save them...
My Triumph Tiger has built in turn by turn navigation...but I never use it, the Beeline is far better....
All that's left for me to say is a big and very public THANK YOU to all the staff at Beeline

1. The shipping was very fast. It was dispatched the next day and arrived very quickly even though it had to come to New York.
2. Before I bought the Velo 2, I had a few questions and the customer service team was very quick to respond to me and was very informative.
3. I've never had a bike computer so it is hard for me to compare but this product is working better than I expected. It is soooo light and sleek looking. I can't wait to go on more adventures with it!

Unfortunately my Beeline developed an issue, where it wouldn't charge. It got me home so that was one hassle I didn't have to worry about. I contacted Beeline over the weekend and told them it wouldn't charge. I was abit concerned as I had a 600+ mile trip in less than 2 weeks. On the Monday they came back to me and asked a few questions and for some photos, and on Tuesday asked me to return the unit, which I did in the afternoon, they even paid me back the postage straight away. By Friday of the same week I had a replacement Beeline!!. Their customer services department are first class, willing to help and very freindly, I can't recommend this company enough, and the Beeline MOTO II is a fantastic bit of kit.

I’ve just come back from a self guided tour in the US. My primary navigation, was the Beeline Moto. It performed admirably, and I always felt confident, I’d get to my destination. I had one issue where it kept timing out and the screen went blank while riding. Reaching out to technical back home, they could log in and see if accidentally pressed the pause button. Once I knew this and corrected it, it was flawless. I covered 1260 miles in 7 days and the experience was fantastic. To all the complainers who down rate the device for one reason or another, I say your wrong it’s an excellent device. To the manufacturer’s, could we see distance to next fuel garage on the map, would be very useful.

Toller und freundlicher Support, hatte mit meinem Moto 2 ( würde es immer wieder kaufen ) ein Problem, Hilfe eilte schnell.

I backed the Moto II on Kickstarter, the process was very smooth.

My device broke, but the handling process was also very smooth and I had my replacement device in no time!

Overall very good experience — with the device as well as with the support of the company! 10/10, would totally recommend!

First of all, i love that beeline moto2. Now i have some problems with the display, but beeline Support help me out perfect.

I’ve been a fan of the original Moto and the newer MotoII almost since they came on the market.
I recently had a minor problem with a mount and after an email to customer services, it has been sorted very quickly. In fact, they couldn’t have been more helpful. I actually feel like a valued customer.

A problem is only a problem if it’s not handled correctly. I had a problem with my Beeline but the guys there were fantastic and solve the problem without question without pause. I have been very happy with my Beeline moto 1 but I had a problem and the guys they replaced it instantly with the Beeline moto 2. They went above and beyond. I will be out this weekend testing the new Beeline and I will report how I get on. The Beeline moto navigation unit is only surpassed by the customer service from Beeline. Many thanks again.

Great app with one major issue! The map does not track with your vehicle, you keep disappearing off the edge of the screen which means you have to keep physically moving the screen across to keep pace with your vehicle. This is both disconcerting, and dangerous as you have to keep taking your eyes off the road.
I have tried to resolve this with Beeline, with little success.

Top products and always great support in case of issues.

Great products and a great service, what more could you ask for. Very pleased.

Good product, excellent customer service!

I have been using Velo2 for about 6 months now and would give this device a five star rating anywhere!!
Recently used on routes in Northumberland from Berwick down to Morpeth and app did not miss a beat!!
Also used with Sustrans gpx files supplied with various books.
Very good for finding way home whereever that may be!!
Thanks to all at Beeline and keep it up!!

thanks for the support after some issue with my velo2. The support was patient and clear, we figured it out. Keep doing so. Rodolphe

Great service, at Beeline they go far and beyond to keep their customers happy.
Excellent communication, examplary service. Highly recommended!

J'ai eu des petits soucis de localisation pour les premiers essais... Le service support a été super réactif, m'a même relancé alors que je ne donnais pas de réponse !
Finalement tout s'est bien résolu (option économie de batterie téléphone), quel plaisir de pouvoir se repérer sans être distrait par des informations superflues !
L'application propose aussi beaucoup d'options pour permettre l'itinéraire parfait souhaité !
L'autonomie m'a aussi impressionné, 20% de batterie pour environ 2h d'utilisation.
En bref, Beeline répond effectivement aux besoins des usagers préférant un design épuré et une utilisation minimaliste !
Je vous le recommande !

Great experience so far with beeline. I love using the device, it's simple but effective allowing one to enjoy the ride without needless faff on the screen. It's small enough to easily slip into a pocket during breaks.
The suggested fun option has taken me on new routes where I thought I knew them all!
It's an easy thing to set up, even for a luddite such as me.
Lastly, the company goes out of their way to assist with customer service, they might be a small company but they certainly go the extra mile!