A total con. Ordered G45 Pro garden strimmer. Received a cheap flimsy item in a plain cardboard box, printed instructions illegible. Company so far has failed to respond to complaint and my reques... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great, friendly service that you can trust! Especially useful as some Amazon parcels now come without any protective packaging and the item can be seen, which increases the chance of them being stolen... Se mer
My mother and father-in-law ordered a bed, it arrived with parts missing. They sent a replacement 2 days later which yet again had parts missing. Shes asked for a refund but they told her a new bed wi... Se mer
Företaget har svarat
So far one star , wish I had read review before buying from company , after been given 2 delivery dates , still not received my item , they are blaming ebay . They lack communication and goo custom... Se mer
Företagsinformation
Informationen kommer från olika externa källor
We provide services to customers to help them when they cannot be home.
Kontaktuppgifter
Purley, Storbritannien
- 0207 117 2463
- info@beehome.co
- beehome.co
1,6
Mycket dålig
25 omdömen
Ingen aktuell inbjudningshistorik
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DO NOT BUY FROM
DO NOT BUY FROM.
Without a doubt, the worst and most frustrating company to make a purchase from.
We ordered a new double bed for Christmas over three weeks ago, via eBay. The bed arrived, in various pieces. It was missing bed slats, other parts and the entire nuts and bolts kit to put it together!!
We have had to take time off of work and make multiple phone calls to try and get all the missing pieces delivered - this never happened. Over several redeliveres, the incorrect parts were sent out.
Did the company take any responsibility? No. Apparently, its all the courier (Tufnells) fault. Could they do anything other than say sorry for the inconvenience? No.
When I eventually gave up and asked for a refund, I was told by management to provide my own boxes and bags -(that's right, apparently double mattresses fit into 'bin bags') to package the bed up. Rude management, and zero communication between all levels of staffing within this company and its couriers.
DO NOT BUY FROM.
10 december 2020
Omdöme utan inbjudan
Svar från Bee Home
We don't operate on Ebay, I think you have confused us with a different business. Sorry you got this review but none of the products you list in your review is anything to do with our business.
No more missing or stolen parcels!
Great, friendly service that you can trust! Especially useful as some Amazon parcels now come without any protective packaging and the item can be seen, which increases the chance of them being stolen, but by being able to send my parcels to Bee Home sitters and collect when convenient for me has made my life so much easier! Cannot recommend them enough!
14 december 2019
Omdöme utan inbjudan
Bee Home really helped in ensuring that…
Bee Home really helped in ensuring that a large multi-box Ikea delivery was accurate, box damage noted, and delivered in to the correct room upstairs ready to be assembled when I got home.
It allowed me to be at work for meetings with clients that could not be rescheduled, all the while being kept informed.
11 december 2019
Omdöme utan inbjudan
Excellent customer service!!
I realised that we had no cover for a delivery and fitting of a dishwasher, as I had a work meeting scheduled that I couldn’t rearrange at short notice. I am very grateful for Bee Home’s services to provide full support in this situation. They organised everything by asking all the right questions to get access to the property, the invoice from the supplier to confirm what was being delivered and ensured that any issues would be resolved onsite, whilst giving me an update as the work progressed. I highly recommend Bee Home’s services and would definitely take advantage of it again, as I was able to get on with my day without worry, trusting that the job would get done. Thank you, Bee Home! 🤩
2 december 2019
Omdöme utan inbjudan
Great service
Have used beehome a few times now and service is always great and friendly. Super convenient too.
29 november 2019
Omdöme utan inbjudan
Svar från Bee Home
Thanks Christian let us know how we can help you in the future.
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