We found Beds 4 u purely by luck one morning while having a coffee at a local café. Our youngster son needed a trundler bed and they had these so off we went to visit the Napier store. We were greeted... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We purchased a headboard online as couldn't get any service from other retailers in tauranga. We then popped into the store in Newmarket and had the best service from Sonia and added 2 x bedside tab... Se mer
I find the communication good. But I have emailed a few times regarding delivery as it was ordered well over a month ago and had no reply. It said between 2-4 weeks but its not getting delivered til... Se mer
The bed is exactly as expected. Medium firm for back support. A local business whose customer service was excellent. My calls were answered promptly by a real person who was polite and organised de... Se mer
Företagsinformation
Skrivet av företaget
It's our dream to give everyone a great night’s sleep. Beds4U is totally committed to bringing you comfortable, brilliant-value beds & mattresses made in New Zealand.
Kontaktuppgifter
5 Gloucester Park Road, 1061, Auckland, Nya Zeeland
- 0800233748
- info@beds4u.co.nz
- beds4u.co.nz
4,4
Utmärkt
645 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 77 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service
Great service. Communication was good.
Unfortunately you can feel the springs in places, in the mattress. A bit dissapointing as described as soft/med.However thats what happens if you buy on line I guess. Good value for money.
23 september 2024
Svar från Beds4U New Zealand
Hi Annie,
Thank you for your feedback! We’re glad to hear you had a positive experience with our service and communication. We’re sorry to learn that the mattress didn’t quite meet your expectations in terms of comfort. We always aim for our products to align with our customers’ needs, and we appreciate your understanding. If you’d like, feel free to reach out so we can discuss some options to ensure you’re completely satisfied with your purchase. Your comfort is important to us!
Regards
Beds4U Team
Svar från Beds4U New Zealand
Hi Aaron,
Thank you for your feedback! We're happy to hear that you had a positive experience with us. If there's anything else we can assist you with, feel free to reach out. We're here to help! Enjoy your new bed :)
Regards
Beds4U Team
Svar från Beds4U New Zealand
Hi Cathy,
Thank you for your feedback! We're happy to hear that you had a positive experience with our delivery. If there's anything else we can assist you with, feel free to reach out. We're here to help! Enjoy your new bed :)
Regards
Beds4U Team
Worth the price easy to order and…worth the purchase very happy customer
Worth the price easy to order and communication was on point will buy from them again
14 september 2024
Svar från Beds4U New Zealand
Hi Leesen,
Thank you for your great feedback! We're so glad to hear that you found the purchase great and you're happy with our services. We look forward to serving you again in the future! If you ever need anything, we're here to help. Enjoy your new bed :)
Regards
Beds4U Team
Prompt service and communication
Prompt service and communication. Bed arrived quickly and was just what we needed.
26 augusti 2024
Svar från Beds4U New Zealand
Hi Rachelle,
Thank you for your feedback! We're happy to hear that our prompt service and communication met your expectations and that the bed arrived quickly. It’s great to know it was just what you needed. If you need anything else, we're here to assist! Enjoy your new bed :)
Regards
Beds4U Team
Just quite and easy.
14 augusti 2024
Svar från Beds4U New Zealand
Hi Diane,
Thank you for your feedback! We’re glad to hear that your experience was quick and easy. We appreciate your support!
Regards
Beds4U Team
We found a Bed 4 us
11 augusti 2024
Svar från Beds4U New Zealand
Hi Ah-Kew,
Thank you for sharing! We're glad you found the perfect bed for you at Beds4U! Enjoy your new bed! 😊
Regards
Beds4U Team
Website easy to navigate through to…
Website easy to navigate through to purchase, my son loves his new bed
4 augusti 2024
Svar från Beds4U New Zealand
Hi Alison,
Thank you for your feedback! We're glad to hear that the website was easy to navigate and that your son loves his new bed. Enjoy the new bed!
Regards
Beds4U Team
Svar från Beds4U New Zealand
Hi Sandra,
Thank you for your feedback! We're glad to hear that the communication was consistent throughout the process. Enjoy your new bed!
Regards
Beds4U Team
Fantastic service and follow through on…
Fantastic service and follow through on delivery. Great product too!
27 juli 2024
Svar från Beds4U New Zealand
Hi Lee,
Thank you for your kind words! We're delighted to hear that you had fantastic service and a smooth delivery experience. Enjoy your new bed!
Regards
Beds4U Team
The bed was delivered and from the…
The bed was delivered and from the first night it bliss. Sleeping so well. The delivery guys were great.
26 juli 2024
Svar från Beds4U New Zealand
Hi Cheryl,
Thank you for sharing your experience! We're thrilled and great to hear that our delivery team provided excellent service. Enjoy your blissful sleep!
Regards
Beds4U Team
Svar från Beds4U New Zealand
Hi there,
Thank you for your feedback! We're glad to hear you're enjoying the great quality and comfort of your purchase. Enjoy your new bed :)
Regards
Beds4U Team
Purchased 3 beds within 2 weeks
We purchased our own home and wanted new beds due to the good reviews and a NZ company I chose Beds4u
I purchased a king, queen and double and they are good quality well priced and the service was fantastic from ordering on line to the delivery
Have recommended to family and friends
4 juli 2024
Svar från Beds4U New Zealand
Hi Jo,
Thank you for choosing Beds4U for your new home! Your recommendation to family and friends means a lot to us. Congratulations on your new home!
Regards
Beds4U Team
Great customer service
Fast, responsive customer service and a bed delivered when they said.
29 juni 2024
Svar från Beds4U New Zealand
Hi Fiona,
Thank you for your feedback! We're glad to hear that you had a great experience at ours. We appreciate your support!
Regards
Beds4U Team
value for money
value for money. the customer service team arranged for delivery at our preferred date and time. Special thanks for that
3 juli 2024
Svar från Beds4U New Zealand
Hi Dev,
Thank you for your feedback! We're glad you found value in our sevice. We appreciate your kind words and are always here to help!
Enjoy your new bed!
Best regards,
The Beds4U Team
Svar från Beds4U New Zealand
Hi Sonia,
Thank you for your feedback! We're thrilled to hear that you received wonderful service. We look forward to serving you again in the future.
Best regards,
The Beds4U Team
Awesome customer service
Easy to deal with and very efficient. From the gentleman that helped us in the stire to the delivery guys... They were polite and made our experience a positive one.
24 juni 2024
Svar från Beds4U New Zealand
Hi Mariana,
Thank you for your kind words! We're delighted to hear that you had a positive experience with our team. If you need any further assistance, please feel free to reach out.
Best regards,
The Beds4U Team
The ordering process online was easy
The ordering process online was easy. There was a problem that arose and after a few emails and phone calls it was sorted with no problems. When going into the store the staff were friendly and helpful.
23 juni 2024
Svar från Beds4U New Zealand
Hi Debra,
Thank you for your feedback! We're glad to hear that the shopping experience is smooth and easy for you. Our team strives to provide friendly and helpful service both online and in-store. If you need any further assistance, please don't hesitate to reach out.
Best regards,
The Beds4U Team
I received the wrong mattress
I received the wrong mattress. I tried two different ones and got the soft mattress. I didn't want springs it had to be light so I can tuck sheet and blankets in and SOFT. What I got delivered was a heavy bed so no making the bed, and hard so I wake feeling bruised, and yes it has spring. But the real kick in the pants is, it's not NZ made.
24 juni 2024
Omdöme utan inbjudan
Svar från Beds4U New Zealand
Hi Judith,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
When you visited our store for the first time, there was no mention of a preference for a foam mattress, or a New Zealand Made required. Our sales consultant provided all relevant information on the mattress which you liked, to which you agreed. You wanted the floor model on an “as is” basis, which is why we provided it to you.
We always strive to provide the best service to our customers and have tried our utmost to assist you. Unfortunately, On your second visit, you declined to wait the two weeks needed for a new soft mattress to be made, as we had discussed on 8th of July.
We value your business and regret any inconvenience caused. Please reach out to us directly if there's anything further we can do to assist you.
Regards
Beds4U Team
Take your money and don't care
Would be nice if we actually received the bed we have paid for, 3 weeks since payment and still no bed!!
3 juni 2024
Svar från Beds4U New Zealand
Hi Leah,
I’m sorry to hear about the delay with your bed delivery and understand how frustrating this must be. We've called, however no further contact was received to arrange delivery.
Thank you for bringing this to our attention, and we apologize for any inconvenience caused. We will try to get this sorted for you as soon as possible.
Best regards,
The Beds4U Team 🛏️
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