The case keeps it protected, and the battery lasts for months. Whether I'm in a hotel or on a plane, I know I can deal with any ear discomfort. Being able to check my ears, nose, or throat if somethin... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The Bebird X is AWESOME!!! No more visits to the ENT to clean my ears. I'm able to actually look and see myself. I can maintain my ears accordingly. It has countless attachments for everything you may... Se mer
The was a problem with the device and Bebird corrected the problem after I sent them the information they requested. Besides the great service, their product allowed me to hear again out of one ea... Se mer
Once I finally got the box I was pretty disappointed with what came in it. There was a photo album in there that was dirty and had bugs inside of it and had gotten on some of the other stuff. Everythi... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
At Bebird, we believe the future of wellness begins at home. Since 2018, we've been on a mission to transform everyday personal care through smart, accessible technology. We design intuitive devices that provide professional-grade clarity and hygiene, empowering millions to become the best, healthiest version of themselves. Our journey is powered by a passion for problem-solving, backed by 300+ patents worldwide. It began with a single, groundbreaking idea: reimagining ear care. Our flagship device—a cutting-edge, mobile-connected camera—puts safe, precise, and visual hygiene directly into your hands. Today, this innovation has reached millions of users across 30+ countries, turning the home into a new frontier for personal health. We are more than a technology company; we are your partner in wellness. Our brand is built on three core personalities: Like a knowledgeable friend, we love sharing wellness insights in fun, creative ways. We're here to offer useful advice and healthy habits, fostering a conversation about well-being that is both enlightening and engaging. We stand by your side like a good neighbor, always fighting for your health. Your improvement is our top priority, and we provide you with the tools and confidence to achieve the results you deserve. Fueled by a desire to improve quality of life for all, we are never afraid to challenge the status quo. We are caring and thoughtful, yet we boldly stand by our values to deliver authentic solutions that make a real difference. Driven by the belief that technology should make care safer, more affordable, and more intuitive, Bebird is committed to bringing health into sharper focus—making clarity and confidence a part of your daily life.
Kontaktuppgifter
4,4
Utmärkt
64 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very user friendly and easy to use
Very user friendly and easy to use. I get to see in orifices that I could only imagine before. Now I can look before having to go see a doctor.
8 april 2026
Omdöme utan inbjudan
This is amazing!
The 4K video is no joke-you can see everything. Used it on a whim and pulled out a chunk of wax I didn't even know was there. My hearing actually feels clearer.
19 mars 2026
Omdöme utan inbjudan
The was a problem with the device but BeBird took care of it
The was a problem with the device and Bebird corrected the problem after I sent them the information they requested.
Besides the great service, their product allowed me to hear again out of one ear. I really like this product!
10 april 2026
Omdöme utan inbjudan
Love it!!!
The case keeps it protected, and the battery lasts for months. Whether I'm in a hotel or on a plane, I know I can deal with any ear discomfort. Being able to check my ears, nose, or throat if something feels off while traveling gives me real peace of mind.
18 februari 2026
Omdöme utan inbjudan
The Bebird endoscopy/ ear cleaning tool…
The beBird endoscopy/ ear cleaning tool is the purchase that I would recommend to anyone. The camera itself is pretty high resolution it has subnifty LEDs that light up the canal. It has a plethora of tools to choose from. I'm now using my second one since my first one actually quit working after about a month or so it wouldn't charge and wouldn't show any video if you tried to connect it to the phone. It took me a while and a lot of back and forth with customer service to get a replacement. I did have to go through the same tutorial about 3 or 4 times with different people to convince them that I had actually done all the troubleshooting but once I prove my case they very quickly replaced it. Since then I haven't had any problems and in fact I just got done using it and it's still working great.
11 december 2025
Package lost during shipping
Package lost during shipping. Tried engaging customer service multiple times with no answer. Never received my purchase. Had to go through my bank and reported the company for fraud.
18 mars 2026
Omdöme utan inbjudan
Svar från Bebird
Thank you for your feedback, and we are truly sorry to hear about your experience. We sincerely apologize that your package was lost during shipping and that you were unable to reach our customer service team. Please know that we take this matter very seriously.
We have reviewed our records and unfortunately did not receive any emails from you regarding this issue. However, we deeply regret the frustration and inconvenience this has caused you. The full refund for your order has been returned to your original payment method.
We are also taking immediate steps to improve our shipping and customer service processes to ensure that issues like this are handled more promptly in the future. Your feedback is invaluable in helping us do better.
Once again, we apologize for the negative experience.
Took too long to ship and ignored several emails.
Once I finally got the box I was pretty disappointed with what came in it. There was a photo album in there that was dirty and had bugs inside of it and had gotten on some of the other stuff. Everything else that was in there was okay but was geared mostly towards teen and kids.
2 april 2026
Omdöme utan inbjudan
Svar från Bebird
Thank you for sharing your experience, and we are truly sorry to hear about the condition of the items you received. Please accept our sincere apologies for the disappointment and frustration this has caused you.
We have reviewed our records and unfortunately did not receive any emails or prior feedback from you regarding this issue. Had we been aware, we would have addressed your concerns immediately. To make things right, we have now reached out to you directly via our official customer service email. Please check your inbox (and spam/junk folder) for our message.
We want to assure you that we will handle your case as quickly as possible.
Once again, we sincerely apologize for the trouble you've experienced. We look forward to resolving this for you promptly.
The Bebird X is AWESOME!!
The Bebird X is AWESOME!!! No more visits to the ENT to clean my ears. I'm able to actually look and see myself. I can maintain my ears accordingly. It has countless attachments for everything you may encounter.
13 mars 2026
Omdöme utan inbjudan
product works great / Would buy again
product works great / Would buy again
1 april 2026
Omdöme utan inbjudan
Great quality product and works well.
Great quality product and works well.
10 april 2026
Omdöme utan inbjudan
My order (BD13910) never arrived
My order (BD13910) never arrived, despite having the correct mailing address. In addition, I reached out to customer service 3x and have not heard back almost a month later. At this point I am filing a dispute, terrible customer service.
3 april 2026
Omdöme utan inbjudan
Svar från Bebird
Thank you for bringing this to our attention. I will prioritize this and ensure you receive a clear update within 24 hours. This is not the level of service we strive to provide, and I will make sure your feedback is shared with our support team to prevent this from happening again.
Recommended Product and Website
Easy to navigate website,free delivery and amazing in detail product description
29 mars 2026
Omdöme utan inbjudan
Excellent quality
19 mars 2026
Omdöme utan inbjudan
Great Product and Quick Shipping!
Shipping was fast and the product excellent!
27 mars 2026
Omdöme utan inbjudan
Old vs New Model
I have had an older model, which has been a good tool. When the new model came out, I thought I'd get one. The order process was very easy. I really like the case and the other attachments. Looking forward to using them.
3 mars 2026
Omdöme utan inbjudan
HAD to find the real deal!!
I am stoked! I actually purchased a limited-feature device from a local big box store a while back. I used it thoroughly and got more than my money's worth. I really needed something more and extra attachments. Plus, my husband has been asking where he can get one! So I got online and found the current model is so much more advanced. Needless to say - I bought 2! Should be delivered any day now! I will be back for PART 2 of this review soon!!!!
25 mars 2026
Omdöme utan inbjudan
Great product overall
Having small ear canel, this was the only consumer user friendly product and it did not disappoint! 2k video is extremely useful, great for kids war as well. Highly recommend for ear maintenance!
20 mars 2026
Omdöme utan inbjudan
The be bird is great I love it
The bebird is great I love it. It works so good the camera is magnificent totally worth the money.
20 mars 2026
Omdöme utan inbjudan
Super easy to set up and use
Super easy to set up and use, just on and press connect on the app. Image quality is extremely clear. Need some getting use to clean the ear through video and hand coordination, the fast response time does help a lot
23 mars 2026
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.