Beards Omdömen 

283
•
TrustScore 5 av 5

4,8

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I highly recommend Beards if you want great service and a special experience. I recently had a ring designed for a milestone anniversary and Bethany was a superstar! I had a vague idea of wha... Se mer

Betygsatt 5 av 5 stjärnor

I recently took my Daughter to Beards in Cheltenham as they are an Omega store, to purchase an Omega MoonSwatch, but sadly they don’t have the Swatch franchise. However this did not stop Jason from as... Se mer

Betygsatt 5 av 5 stjärnor

Wonderful Service from a professional yet friendly business with excellent product knowledge. We purchased a new ladies Omega watch and had an existing gents Omega serviced (second service by Beards).... Se mer

Betygsatt 5 av 5 stjärnor

It took a while to find the right watch for my wife, including a few trips to London to explore the options. Today Vicky gave us all the time and advice we needed to make up our minds, and we left wi... Se mer

Företaget har svarat

Företagsinformation

  1. Smyckesbutik
  2. också i
  3. Klockbutik

Skrivet av företaget

Founded in 1804, Beards is one of the oldest family-run jewellers in Britain. With a cornerstone location on Cheltenham's Promenade, Beards have been experts in fine jewellery and luxury timepieces for over 200 years. Shop online now to explore our range of branded and in-house jewellery; and shop our watch brands– Omega, Breitling, Tag Heuer, Longines, Montblanc, Arnold & Son and Parmigiani Fleurier.


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

283 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(283)

26 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Excellent 10/10

Quick and efficient service from Beards, product arrived next day and gift wrapped ready for Christmas. Special thanks to the team for sorting this and the manual. I would highly recommend.

19 december 2023
Betygsatt 5 av 5 stjärnor

Great service

Great service, I purchased a watch which arrived the next day. After mulling over my choice, I decided I preferred my current one. So returned the watch, which was quickly refunded. Overall faultless service from Yui at Beards

20 oktober 2023
Betygsatt 5 av 5 stjärnor

And again !

This the second time Beards has helped with a major purchase, two gorgeous Omega watches. First class service on both occasions. 5 stars !

23 oktober 2023
Betygsatt 1 av 5 stjärnor

Extremely rude member of staff

Extremely rude member of staff, who banged on the front of Beards Cheltenham store glass door from the inside to get my attention as a passer by. Then proceded to pull odd faces at me and very rude.
I did walk away, then went in to confront the store owner about the gentlemans bad behaviour.
Beautiful Jewellery but not a professional staff member!

26 september 2023
Omdöme utan inbjudan
Logotyp för Beards

Svar från Beards

Thank you for your feedback, Tammy. Our team have expressed our sincerest apologies for your negative experience. We reached out to you by email to rectify this issue, but we have not heard back from you.

We strive to uphold a positive image within our community and to treat everyone, client or not, with the utmost respect. The temporary security team member in question, who is also deeply apologetic, will no longer be working for us. You have our apologies for this and we hope that you can visit us in future to experience our full hospitality.

Thank you,

The Beards Team

Betygsatt 5 av 5 stjärnor

From the time I walked in to Beards I…

From the time I walked in to Beards I was treated with courtesy and respect. Great relaxed atmosphere, no hard sell just hard facts.
Andy was exceptional in his experience knew his products. Thank you for all the team that eased me in to my purchase. I purchased a Longines watch. If I was asked to recommend a high quality jeweller there would be no hesitation in announcing Beards. I was given a tour around the store as they also ( should you be looking for that extra special gift) bespoke jewellery.
Keep up the good work.

22 september 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

First class service

First class service, kept me updated throughout. I would highly recommend! I was very happy with my purchase! Thank you to Yui for the great service!

15 september 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

This watch retailer is absolutely the best if your in the market for a new Tag or Breitling Watch…

This retailer is absolutely the best and streets ahead of any of their competition if you're in the market for either a new Tag or Breitling watch. Exceptional friendly service from both Nigel & Yui and competitively priced too. Have no reservations in buying mail order, if you know the make and model you want then look no further, you're 100% in safe hands!

13 september 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Outstanding customer experience

Super quick service and very communicative - I was updated at every step of the process, even letting me know that the Royal Mail tracking service was down due to technical issues! Packaging was secure and wrapping was beautiful. Thank you very much and fingers crossed my future husband likes his wedding gift.

2 september 2023
Betygsatt 5 av 5 stjärnor

An all-round great experience

An all-round great experience; the website was easy to use to find what I was looking for, the description of the watch was robust & accurate, the purchase was straight-forward, and delivery was on time with nice packaging. The key take-away though was the excellent service, with updates on my purchase/delivery in a personalised fashion. I’d definitely buy from here again!

4 september 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great Company

Fantastic service keeped me informed about my purchase and tracking all the way until it came to my house

14 augusti 2023
Betygsatt 5 av 5 stjärnor

Puts some of the national chains to shame

Really good experience buying my first Breitling. Purely mail order so mainly email but a couple of phone calls too. Not meeting in person did not stop Yui giving me first class customer service particularly when a problem with the piece emerged. Returns was easy, tracking provided, comms all along the way and the replacement was shipped out far quicker than I thought possible. Even a nice little something to ease the whole thing along.

I've had worse experiences in person in much larger national chains so if any of them are reading this you could learn a lot from these guys. Thanks again to Yui and the team.

1 augusti 2023
Omdöme utan inbjudan

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