I highly recommend Beards if you want great service and a special experience. I recently had a ring designed for a milestone anniversary and Bethany was a superstar! I had a vague idea of wha... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I recently took my Daughter to Beards in Cheltenham as they are an Omega store, to purchase an Omega MoonSwatch, but sadly they don’t have the Swatch franchise. However this did not stop Jason from as... Se mer
Wonderful Service from a professional yet friendly business with excellent product knowledge. We purchased a new ladies Omega watch and had an existing gents Omega serviced (second service by Beards).... Se mer
It took a while to find the right watch for my wife, including a few trips to London to explore the options. Today Vicky gave us all the time and advice we needed to make up our minds, and we left wi... Se mer
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Företagsinformation
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Skrivet av företaget
Founded in 1804, Beards is one of the oldest family-run jewellers in Britain. With a cornerstone location on Cheltenham's Promenade, Beards have been experts in fine jewellery and luxury timepieces for over 200 years. Shop online now to explore our range of branded and in-house jewellery; and shop our watch brands– Omega, Breitling, Tag Heuer, Longines, Montblanc, Arnold & Son and Parmigiani Fleurier.
Kontaktuppgifter
70 The Promenade, GL50 1NA, Cheltenham, Storbritannien
- 01242 516238
- info@beards.co.uk
- beards.co.uk
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Exceptional service
Exceptional service. Brilliant company to deal with and would highly recommend.
Thanks
Not the first time I have purchased…
Not the first time I have purchased from Beards. Excellent goods and great service
Excellent 10/10
Quick and efficient service from Beards, product arrived next day and gift wrapped ready for Christmas. Special thanks to the team for sorting this and the manual. I would highly recommend.
Great company to buy a watch
Great service, quick delivery. Kept me up to date the whole way. Would use again.
Great service
Great service, I purchased a watch which arrived the next day. After mulling over my choice, I decided I preferred my current one. So returned the watch, which was quickly refunded. Overall faultless service from Yui at Beards
And again !
This the second time Beards has helped with a major purchase, two gorgeous Omega watches. First class service on both occasions. 5 stars !
Great service, quick delivery, polite, flexible and helpful.
Great service and very flexible when I asked for special concessions on the return policy. I ordered one day the watch arrived the next day with good updates to let me know the times. The watch when delivered was packaged beautifully. Thanks very much.
Extremely rude member of staff
Extremely rude member of staff, who banged on the front of Beards Cheltenham store glass door from the inside to get my attention as a passer by. Then proceded to pull odd faces at me and very rude.
I did walk away, then went in to confront the store owner about the gentlemans bad behaviour.
Beautiful Jewellery but not a professional staff member!

Svar från Beards
From the time I walked in to Beards I…
From the time I walked in to Beards I was treated with courtesy and respect. Great relaxed atmosphere, no hard sell just hard facts.
Andy was exceptional in his experience knew his products. Thank you for all the team that eased me in to my purchase. I purchased a Longines watch. If I was asked to recommend a high quality jeweller there would be no hesitation in announcing Beards. I was given a tour around the store as they also ( should you be looking for that extra special gift) bespoke jewellery.
Keep up the good work.
First class service
First class service, kept me updated throughout. I would highly recommend! I was very happy with my purchase! Thank you to Yui for the great service!
Great personal service
Great personal service, sized correctly and delivered on the day of my choice.
This watch retailer is absolutely the best if your in the market for a new Tag or Breitling Watch…
This retailer is absolutely the best and streets ahead of any of their competition if you're in the market for either a new Tag or Breitling watch. Exceptional friendly service from both Nigel & Yui and competitively priced too. Have no reservations in buying mail order, if you know the make and model you want then look no further, you're 100% in safe hands!
Outstanding customer experience
Super quick service and very communicative - I was updated at every step of the process, even letting me know that the Royal Mail tracking service was down due to technical issues! Packaging was secure and wrapping was beautiful. Thank you very much and fingers crossed my future husband likes his wedding gift.
An all-round great experience
An all-round great experience; the website was easy to use to find what I was looking for, the description of the watch was robust & accurate, the purchase was straight-forward, and delivery was on time with nice packaging. The key take-away though was the excellent service, with updates on my purchase/delivery in a personalised fashion. I’d definitely buy from here again!
Quick extremely efficient service
Incredibly quick, efficient service with correct updates about delivery.
Lovely packaging.
Absolutely brilliant service from start…
Absolutely brilliant service from start to finish. Very professional and all enquires were answered in a very timely and efficient manner. Overall i would highly recommend Beards.
Great Company
Fantastic service keeped me informed about my purchase and tracking all the way until it came to my house
The team at Beards helped me buy my…
The team at Beards helped me buy my Omega remotely, I would throughly recommend them, efficient and excellent customer service.
The process from ordering to delivery…
The process from ordering to delivery was first class and very simple. The communication from Beards can’t be faulted and will definitely use again.
Puts some of the national chains to shame
Really good experience buying my first Breitling. Purely mail order so mainly email but a couple of phone calls too. Not meeting in person did not stop Yui giving me first class customer service particularly when a problem with the piece emerged. Returns was easy, tracking provided, comms all along the way and the replacement was shipped out far quicker than I thought possible. Even a nice little something to ease the whole thing along.
I've had worse experiences in person in much larger national chains so if any of them are reading this you could learn a lot from these guys. Thanks again to Yui and the team.
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