Även om vi inte verifierar specifika pĂ„stĂ„enden eftersom omdömeslĂ€mnarnas Ă„sikter Ă€r deras egna, kan vi mĂ€rka omdömen med en ”verifierat”‑etikett ifall vi kan bekrĂ€fta att en företagsinteraktion har Ă€gt rum. LĂ€s mer

För att skydda plattformens integritet granskas bÄde verifierade och overifierade omdömen av vÄr automatiserade programvara som Àr tillgÀnglig dygnet runt. Tekniken Àr utformad för att identifiera och ta bort innehÄll som bryter mot vÄra riktlinjer, inklusive omdömen som inte Àr baserade pÄ en Àkta upplevelse. Vi Àr medvetna om att vi inte kan lÀgga mÀrke till allt. Det gÄr att flagga sÄdant som du tror att vi kan ha missat. LÀs mer

Det hÀr tycker kunderna

Betygsatt 5 av 5 stjÀrnor

Having researched for a replacement for my Acacia espresso scale, I settled on an Varia Aku Pro scale. Bean Bros had a very competitive price and reasonable delivery costs, so I bought from them. Sc... Se mer

Betygsatt 5 av 5 stjÀrnor

Habe Viktor und Tobias beim Frankfurter Coffee Festival in Frankfurt kennenlernen dĂŒrfen. Ihre Expertise und Liebe zum Kaffee haben mich nachhaltig beeindruckt. Leider hatte ich zu dem Zeitpunkt mein... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjÀrnor

Living in the Netherlands i ordered the varia vs6, some burrs and a scale from my Danish neighbors BeanBros. Was a bit unlucky with the unit which was broken. No problem though, customer support was a... Se mer

Betygsatt 5 av 5 stjÀrnor

Articles came exactly as expected, well packaged and I am in Love with my new Varia VS4. Delivery towards Germany tho took some while (about 2 Weeks) But from shipping Details due to late shipping at... Se mer

Företagsinformation

  1. Kaffebutik

Skrivet av företaget

We are fuelling coffee businesses and coffee lovers with some of the world's most incredible coffees and coffee equipments.


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

313 omdömen

5 stjÀrnor
4 stjÀrnor
3 stjÀrnor
2 stjÀrnor
1 stjÀrna

Ber kunder att lÀmna omdömen

Detta företag bjuder in sina kunder att lĂ€mna omdömen – oavsett om de Ă€r positiva eller negativa

Har besvarat 9 % av sina negativa omdömen

Svarar vanligtvis efter mer Àn 1 mÄnad

SÄ anvÀnder företaget Trustpilot

Se hur deras omdömen och betyg hÀmtas, betygsÀtts och modereras.

Företag pÄ Trustpilot fÄr inte erbjuda incitament eller betala för att dölja omdömen. Omdömen Àr enskilda anvÀndares Äsikter och inte Trustpilots Äsikter. LÀs mer

Betygsatt 1 av 5 stjÀrnor

Slow delivery...

Pricing isn't transparent. A lot of issues occured with discounts not working doing Black Friday/Week.

For a danish company their shipping takes way to long.

My own order have been split during delivery, meaning a week later I'm still waiting for the handgrinder I ordered. Unacceptable.

27 november 2022
Omdöme utan inbjudan
Logotyp för Bean Bros

Svar frÄn Bean Bros

Hi Thor.

We're sorry to hear about the issues you were facing during Black Friday. It is a busy period for us therefore products do sell out pretty fast. This year we had limited offers for the first customers, once those deals were gone the price changed automatically.

We ran out of a few items therefore it was best to send the order in parts so you'd have to wait too long to get the entire order together.

We hope next time you shop with us we can do better.

Regards, BB team.

Betygsatt 5 av 5 stjÀrnor

Wilfa Uniform Coffee Grinder

I bought Wilfa Uniform Coffee Grinder: the grinder is simply amazing ( coming after 1 one of Wilfa Svart, which stopped to work - sent back to Amazon for a refund). The order arrived in the Netherlands after only 3 days. Great deal, incredible coffee. I highly recommend it: the coffee is super smooth, and worth every penny!!

3 september 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjÀrnor

We ordered the most wonderful set from


We ordered the most wonderful set from the website with ease, and it is a great value - even with international shipping! Postage was quick and tracking was provided. Arrived well-wrapped and the set has exceeded our expectations in every way. Thanks, BeanBros!

10 september 2022
Betygsatt 5 av 5 stjÀrnor

Very Fast Shipping

Considering this was shipped internationally, I was very pleased with how quickly it arrived. I waited no more than a week.
The product itself is also high quality and free of damage.

9 augusti 2022
Betygsatt 4 av 5 stjÀrnor

Slightly slow, but good customer support from Viktor

I purchased the PeakWater jug as our water in Denmark (East Jutland) contains high amounts of limestone. The delivery was a bit slow and when the package arrived, it looked as if it was slightly mishandled by the delivery company. After a few emails back and forth with customer service, I got the information and confirmation needed that everything is alright. Just like I’ve read in other reviews, Viktor was also the one here to pick up my case and be of great help. Thank you !

12 juli 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjÀrnor

Wilfa grinder replacement

I bought a Wilfa uniform from this store (I think at the time they were the only store that delivered this model to my country). after being very happy with it for almost 2 years the grinder started to rattle and vibrate. I reached out to Customer service and after a few days of mail exchange to clarify details Tobias and Viktor concluded that indeed I'm qualified for a product replacement. I did have to pay for the delivery but to be honest it is a far one and it seemed fair. the payment process was smooth as they kept my details from the original purchase and the delivery took only few days.
Many thanks for great service, attention and care.

8 juli 2022
Omdöme utan inbjudan
Betygsatt 2 av 5 stjÀrnor

There's been a confusion on the website


There's been a confusion on the website as the grinder that I bought was mentioned 'tax included'. However, as the item delivered, there are an extra tax that I need to pay. The reason of the 2 stars is, I contacted them to seek clarification, but till now no reply.

27 april 2022

Detta Àr Trustpilot

Vem som helst fÄr skriva ett omdöme pÄ Trustpilot. Den som skriver ett omdöme Àger sitt omdöme och detta innebÀr att personen i frÄga kan redigera eller ta bort sitt omdöme nÀr som helst. Omdömen finns kvar pÄ Trustpilot sÄlÀnge omdömeslÀmnarens konto Àr aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

LÀs mer om andra typer av omdömen.

Vi skyddar vÄr plattform med hjÀlp av dedikerade medarbetare och smart teknologi. LÀs mer om hur vi bekÀmpar falska omdömen.

LÀs mer om omdömesprocessen pÄ Trustpilot.

HÀr Àr 8 tips pÄ hur man kan skriva omdömen pÄ bÀsta sÀtt.

Verifieringen hjÀlper till att sÀkerstÀlla att det Àr riktiga mÀnniskor som skriver omdömena som du lÀser pÄ Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan pÄverka företagets TrustScore. Detta strider mot vÄra riktlinjer.

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