BBR in Italy is incapable with me as Coustoumer
BBR in Italy is incapable of handling criticism. When purchasing models, you do not automatically receive the promised certificates, nor do you get an official invoice for the delivered items from BBR, despite repeated requests.
Ultimately, your customer account is deleted without any notification. Furthermore, the company manufactures its models in China using the cheapest possible methods—a fact BBR discloses only in tiny print. At the end of the day, the customer is treated like a supplicant with absolutely no rights—treated like dirt, in fact. If I, as a customer, do not even have the right—guaranteed under EU law—to receive a proper invoice, then BBR should just close up shop. It is the most disrespectful company I have ever dealt with in my 63 years. Thanks a lot for that, BBR; now I understand why delivery times are so long—the models have to be shipped from China to Italy. This bears no resemblance to the BBR I used to know. BBR would be better off moving entirely to China. Thanks, Olaf Schmidt.






