I reached out for a quote on a firetable. Kathleen Taggert got in touch and was very helpful and responsive. When I finally placed the order, the delivery was very prompt and professional, with the... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The Broil King Keg Cover I purchased arrived without any issues and it is better quality than I expected for the price. I am very satisfied.
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Miscommunication on the item description. One person tried to charge us for returning order mixup.Lost order at one point Another fixed it, so frustrating. Seemed that there were different departments... Se mer
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Dwane, Thank you for the exceptional service during my visit yesterday. I’m from Wisconsin, and every year when I come to Ottawa, Capital BBQ is a must-stop destination. You and the team alway... Se mer
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Företagsinformation
Om Capital BBQ (BBQing.com)
Skrivet av företaget
Capital BBQ, proudly operating as BBQing.com, has been making “Backyard Heroes” since 1988. Based in Ottawa, we are Canada’s largest and most trusted destination for barbecues, smokers, outdoor kitchens, pizza ovens, griddles, fireplaces, patio furniture, and related parts and accessories.
For over 35 years, our family-run business has combined expertise, quality, and a passion for barbecue culture to help people create unforgettable moments around food and fire. Whether you are a weekend griller, a competitive pitmaster, or a homeowner designing your dream outdoor space, Capital BBQ delivers the products, knowledge, and support to make it happen.
We proudly carry the industry’s most respected brands:
Napoleon, Broil King, Weber, Traeger, Pit Boss, Louisiana Grills, Kamado Joe, Big Green Egg, Blackstone, ENO Plancha, Crown Verity, Urban Bonfire, Stoll Industries, Berlin Gardens, DCS, Lynx, Jackson Grills, Perlick, Hestan, Oven Brothers, Ooni, Alfa Forni, Blues Hog, Dekko, Dizzy Pig, Everdure, Fireboard, Halo, HPC, IR Energy, Solaira, Jealous Devil, Looft, Meat Church, Masterbuilt, Neso Grill, Pitmaster Choice Pellets, Regency, Solus, Solo Stove, Solaire, Smokeware, Spiceology, ThermoWorks, TrueFlame, Wellspring, Whiskey Bent BBQ, Xylo, Yoder Smokers, and Ted Reader.
Every brand we offer is carefully tested in our own grilling kitchen to ensure superior performance, reliability, and long-term support.
At Capital BBQ, service goes beyond sales. Our passionate team includes barbecue experts, certified technicians, and Kansas City Barbecue Society judges who provide personalized advice, dependable after-sales care, and expert support for many of the products we sell. Through BBQing.com, we ship from coast to coast, offering the convenience of e-commerce with the confidence of a specialty retailer. Customers benefit from our lowest-price guarantee, flexible financing, reliable nationwide delivery, and easy pickup or assembly options.
Those in the Ottawa/Gatineau region can also explore our expansive showroom, where products are displayed in real-life settings for inspiration and guidance.
With decades of experience, unmatched product depth, and a dedication to customer satisfaction, Capital BBQ continues to be Canada’s number one choice for premium gas grills, charcoal BBQs, pellet smokers, outdoor kitchens, fireplaces, patio furniture, and barbecue accessories.
Our promise to you
Skrivet av företaget
- We're committed to our customers!
- From expert advice to dependable after-sales care, our promise is simple: treat every customer right and help them shine at home—we create Backyard Heroes.
- Quality you can trust
- Every grill, smoker, and outdoor product we carry is chosen for performance, reliability, and lasting value.
- Trusted across Canada
- For over 35 years, families nationwide have trusted us for fair prices, fast delivery, and expert support.
Lowest Price. Guaranteed.
Shop confidently—if you find a lower price in Canada, we’ll match it, hassle-free.
At Capital BBQ (BBQing.com), your peace of mind comes first. Our Best Price Guarantee means if you find the exact same item at a lower price from an authorized Canadian retailer, we’ll match it—so you always get the best deal.
How it works
- Share proof of the lower price (photo, screenshot, or URL).
- Item must be identical (brand, model, colour/finish, size/features), new, and in original packaging.
- Competitor must be an authorized Canadian retailer, advertising in CAD, with the item in stock.
What’s not eligible
- Clearance, refurbished, open-box, auction listings, marketplace/warehouse club pricing, private quotes, limited-time bundles, or coupon-stacked offers.
- Items not sold and shipped by an authorized Canadian retailer.
We keep comparisons fair by accounting for shipping and handling where applicable. Questions? Our team is happy to help—because we create Backyard Heroes, and that starts with great value and great service.
Kontaktuppgifter
12 Grenfell Crescent, K2G 0G2, Nepean, Kanada
- 1-800-606-7879
- support@bbqing.com
- bbqing.com
Free Shipping on $999+ Orders
4,7
Utmärkt
3 tn omdömen
Har besvarat 87 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Your representative sent me an email…
Your representative sent me an email about the two parts that were out of stock and on back order. I was happy with the experience, and my Napoleon BBQ is back up to shape again. Way cheaper than buying a new one!
22 september 2025
Svar från Capital BBQ (BBQing.com)
Thank you so much for taking the time to leave us a review! We're thrilled to hear you had a great experience and that our team kept you up to date on ETAs. Your support means the world to our local family business. Happy grilling!!
Great place, buy your BBQ stuff here.
Nice website, easy to use and order from. Recommended, I have purchased here a few times. Fast shipping, reasonable prices.
22 september 2025
Svar från Capital BBQ (BBQing.com)
Thank you for taking the time to leave us a review! We're so happy to hear that you find our website easy to use and user-friendly. Your support means so much to our local family business, and we look forward to continuing to serve you. Happy grilling!
Problem solved
Wrong parts were shipped to me. Once made aware of the error they made it right at no cost to me. Happy to do business with Cdn companies and wish they all dealt with issues like this.
7 september 2025
Svar från Capital BBQ (BBQing.com)
Thank you so much for your review. I'm very sorry to hear about your experience. I’d really appreciate the opportunity to speak with you directly and see how we can make things right. Please feel free to give me, Kathleen, a call at 613-228-0009 ext. 227. I look forward to hearing from you.
Svar från Capital BBQ (BBQing.com)
Thank you so much for taking the time to leave us a review and for being such a loyal customer. We truly appreciate your kind words and continued support. Happy grilling — we hope you enjoy those tongs!
Svar från Capital BBQ (BBQing.com)
We're thrilled to hear you had a great experience with us and truly appreciate your kind words.
Happy Grilling — we hope to serve you again soon!
Svar från Capital BBQ (BBQing.com)
Wow — thank you for taking the time to leave us a review!
We truly appreciate your kind words and are thrilled to hear you loved our great prices and fast service!
Svar från Capital BBQ (BBQing.com)
Thank you so much for taking the time to leave us a review. We are so thrilled to hear you had a good experience with us. We appreciate you supporting our local family business. Happy Grilling!
Great product and service
The part i ordered was an exact fit. The service was great and the price was reasonable.
9 september 2025
Svar från Capital BBQ (BBQing.com)
Thank you so much for taking the time to leave us a review! I'm thrilled to hear it was the exact fit and that the service was great. We appreciate you supporting our local family business so very much. Happy Grilling !
Ordered on Sunday and received delivery…
Ordered on Sunday and received delivery on Wednesday.
9 september 2025
Svar från Capital BBQ (BBQing.com)
Thank you so much for taking the time to leave us a review! We are thrilled to hear that we were quick with your order. We appreciate you supporting our local family business.
Svar från Capital BBQ (BBQing.com)
Thank you so much for your review! We appreciate you shopping with us. Happy Grilling
Very happy
The person who assisted me clearly understood what I was looking for. Within 5 minutes my issue was resolved and I left with the items that I needed.
5 september 2025
Svar från Capital BBQ (BBQing.com)
Thank you so much for taking the time to leave us such a wonderful review! We truly appreciate your kind words and your support of our local family business. Wishing you many happy grilling adventures!
Svar från Capital BBQ (BBQing.com)
Thank you for taking the time to leave us a review! We are thrilled to hear you got the right product and that the delivery was quick. Happy Grilling!
Svar från Capital BBQ (BBQing.com)
Thank you so much for taking the time to leave us a review! I'm thrilled to hear you received excellent customer service—that’s something we take great pride in. Wishing you many delicious meals ahead. Happy grilling!
Love new cover
Love new cover. Customer service very helpful solving a shipping issue.
22 augusti 2025
Svar från Capital BBQ (BBQing.com)
Thank you so much for taking the time to leave us a review!
We’re thrilled to hear that you’re loving your new cover. Your support means a lot to us.
Happy Grilling! 🔥🍔
Super quick turn around and delivery of…
Super quick turn around and delivery of the order. Very professional and helpful.
22 augusti 2025
Svar från Capital BBQ (BBQing.com)
Thank you so much for taking the time to leave us a review! We appreciate your kind words and very thankful for your support of our business. Happy Grilling!
Brackets were as expected but did not…
Brackets were as expected but did not come with attaching hardware
29 augusti 2025
Svar från Capital BBQ (BBQing.com)
Thank you so much for taking the time to leave us a review. We truly appreciate your feedback and will be sure to share it with the manufacturer of the parts you ordered. Your support of our local family business means a lot to us. Happy Grilling!
Svar från Capital BBQ (BBQing.com)
Thank you so much for taking the time to leave us a review!
We're thrilled to hear that we delivered on our promise regarding your delivery time. Your feedback means a lot to us, and we're glad we could meet your expectations!
Svar från Capital BBQ (BBQing.com)
Thank you so much for taking the time to leave us a review!
We're so happy to hear that you had a great experience with us. Your support means the world to our local family business.
Happy Grilling! 🔥🍔
Bonne qualité
L'emballage est incroyable. L'expédition est rapide. Les produits sont de bonne qualité.
21 augusti 2025
Svar från Capital BBQ (BBQing.com)
Thank you so much for taking the time to leave us a review! We're grateful for your support and glad to hear you were happy with our service and the quality of our products. Happy Grilling!
Dwane and his great service
Dwane,
Thank you for the exceptional service during my visit yesterday. I’m from Wisconsin, and every year when I come to Ottawa, Capital BBQ is a must-stop destination. You and the team always greets us with a smile (maybe even a joke), and the store is packed with great value and an impressive selection, from rubs and sauces to pellets and cool grilling gadgets.
I love discovering new items to bring back home, and your knowledgeable, friendly service makes the experience even better. Thanks for all you do, and I’m already looking forward to next year’s visit!
Craig
12 september 2025
Omdöme utan inbjudan
Svar från Capital BBQ (BBQing.com)
Thank you so much for taking the time to leave us this amazing review!
We’re absolutely thrilled to hear that we’ve become a “must stop” for you whenever you’re in town—that truly means the world to us. Feedback like yours is not only incredibly rewarding, but it also reminds us why we do what we do every single day.
As a local, family-run business, we put a lot of heart into everything we do, and knowing that our efforts have created a memorable experience for you is the highest compliment we could receive. It's loyal and supportive customers like you that keep us going and allow us to grow and improve.
We genuinely appreciate your kind words, your continued support, and the time you took to share your experience. We look forward to welcoming you back on your next visit and hope each stop with us is better than the last.
Until then—take care, and thank you again for being such a valued part of our journey!
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