Bathwicktyres Omdömen 

They actually deserve 0 stars as 1 is too much! They booked me in for an appointment ( Trowbridge branch) for 10.30 am. I get to my appointment on time, and as I arrive someone else that they know arrives too, who has no appointment. And so they give my appointment slot to someone who they know and leave me waiting with a toddler for 45 minutes, so I got up and left! Absolutely Discusting!

Called into Stratton branch today, for a tyre on an Audi A6. Was told it'd be at least 2hrs straight away. Timing was spot on. Guy on the front desk, who's name I didn't get, was friendly, very helpful and up front about costing, types of tyre available, etc. Would recommend and use again.

Bathwick at wescott place in Swindon. Always amazing. Friendly staff, great prices all you ever need

Thanks you Bathwick tyres Devizes. Got me back on the road in prompt fashion.

Bathwick Tyres Weymouth... Great customer service, helpful, knowledgable and just generally nice guys. I had multiple lights keep popping up on the dash board, I took my car over, Andy checked it out and fixed it up for me.
I have been a customer here for the last 3 years and its always the same great service, I honestly wouldn't take my car anywhere else now.

Corporation Road Newport branch
I had an intermittent brake pad alert on my dash.The brakepads all seemed fine at another garage.Howeber Carey from Bathwick Tyres found the problem straight away. The sensor wire had slipped from its holding and was rubbing against the wheel. I was so relieved. Great service nice customer service and so reassuring. Thank you Carey Nect time I need tyres Ill be coming to you

Over a year ago(I think or more) my tyres were getting towards illegal and and the front passenger tyre had a slow puncture, so I decided to get a new set of tyres (after shopping around) at Bathwicktyres in Weymouth. Somewhere between then and now the same tyre developed a gradually worsening slow puncture again. I took it to Bathwick to hopefully identify and remedy the problem which they did, although they pointed out it may only be a temporary fix as the wheel rim was deteriorated. Darren the manager recommended a company who could sort the possible long term problem, and for this excellent service charged me what I considered to be less than peanuts. I absolutely recommend these guys!

Never again. Went to the Bristol Rd branch told them the problem of my car. They said the tracking needed doing so paid for that even though not told how much it was first. Went 2 mins if that down the road and the same problem was there. Took it back and had it booked in for another day due to lack of staff. Was told they couldn't do anything as the time it was booked in wouldn't give them enough time to find anything and it would have to be booked in again in 2 weeks time. Sorry not good enough it was booked in to begin with to get the issue fixed. I was told because I went in to get the tracking done it was fixed. I never asked for tracking to be done, I told them the problem, they just done the tracking. So now I'm £40 down, car still knackered and got to find another garage to fix it. Customer service was diabolical. Worse garage I've been to.

Thank you to James and the team at Bideford for great straightforward service when replacing tyres today. Much better than the previous 3 hours it took at ATS Launceston!

Arrived at the garage in Bristol Brislington after making a booking via Black Circles. The team made a start on the car only to find out the company booked with had not delivered the tyres and couldn’t book me in for another week. So the order was cancelled

The team at Bathwick cut out the middle man found tyres of a similar range and price and were able to get the tyres delivered that same day and fitted in the afternoon. Ideal as I took the day off to get 4 tyres fitted. The team said they would contact as soon as the tyres arrived which they stuck to their word. The team also price match my order and kept great communication throughout.

The whole team were professional making what was a very frustrating start to the day much better.

Will be booking direct in future.

Poor service and lack of communication.
Apart from the price, there's not much else good about using Bathwick Tyres / Protyre.

I ordered 2 tyres online and booked a slot for fitment the following morning. I arrived only to be told the tyres aren't in stock and they don't get their delivery until 2pm. So they said they will ring me when they arrive and I could have them fitted later that day.
So the ordering system allowed a booking for tyres not in stock and before they would arrive and the staff didn't bother to check the booking and contact me beforehand which would have saved me driving all the way over there. I also asked for front wheel alignment to be done and was told this could also be done later.

At 4pm I still hadn't received a call and was passing the garage. I pulled up out front and one of the workers spotted me, went in the reception and rang me to tell me the tyres had arrived. 😄 I said, I'm outside and just saw you when I pulled up. 🙄
He said they were busy now and it might take a while. I was happy to wait, but then he said they wouldn't have time to do the wheel alignment as well so could I come back the following morning.

So I returned first thing the following morning. The tyres were replaced straight away so all good so far. However, I then stood around for another 10 minutes while nothing was happening. I spoke to one of the guys to ask what's going on and was told they can't now do the wheel alignment because my vehicle is too long for their ramp. Why they didn't know this the day before is beyond me and if I hadn't asked someone what's going on, I would probably still be there now waiting for someone to speak to me.
Very poor customer service but good prices.
Not sure I'll be going back when I need the other 2 tyres replacing.

I would highly recommend Bathwick Tyres to friends & family. They were extremely polite and efficient in dealing with the leaky valve on my car. I popped in on the off chance and very soon afterwards I was driving it away with the problem solved. Thank you so much for such great service.

Always avoiding using Bathwick where possible. Staff always act unprofessional and seem to speak down to you; act as if you’re not there. Staff Constantly joking and misbehaving amongst themselves, incredibly rude and immature. Had to have a wheel alignment done, had the car for an hour and alignment/ tracking seems worse than what it was when I took it there. Having to take it elsewhere to be done properly. Many may say “why didn’t you take it back to them and get them to sort it again for free?” And to get honest, it’s not worth the hassle and wouldn’t trust them to touch it again. Would much rather take it somewhere reputable and pay double the price

Thank you Bathwick Tyres, Cheltenham for fitting my van with the two Toyo tyres. Not only did you beat Asda tyre's price by £15 you also managed to get them delivered and fitted just when I needed, just in time for my MOT which I passed.

Excellent service very friendly and polite could not have asked for better service or price I would certainly recommend using them.

Excellent service and friendly staff. I was visiting family and the morning I was due to drive 200 miles home I noticed a flat. They were able to sort it there and then and replace the Tyler. Thanks. Highly recommend

Terrible service. Booked in for an MOT 2 months before the date, called up just to check the time, and no recollection of my booking, so booked again, for a second time, clarifying a few times, that it was definitely booked this time "yes definitely" was the reply. I turned up, and they had no recollection of me on their system. And was told that they couldn't do it anyway, as the mechanic was off sick. I walked out after receiving no apologies.
Eurocars just around the corner, far more professional :)

Top service from Dan and the team.

Very professional and friendly, extremely honest and always go the extra mile to make sure you're delighted with the products you've bought.

I wouldn't go anywhere else now, highly recommended.

A nail was found in my tyre during an mot. The engineer took my wheel off they the tyre checked the inside of the tyre(no damage) replaced it all no charge for 15-20 mins work. This sort of integrity is priceless compared to me ex wife’s experience at quick s**t who told her all four tyres had perished and needed replacement a load of balloney.