BE AWARE of this awful companies 30DAY policy !! Delivered a broken product. Purchased a built in cistern and wall hung pan with seat. We fitted the whole bathroom from nothing including plumbing tili... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I am a new customer who expects high standards, and I wasn't disappointed. I have only placed two orders so far and I will definitely use Bath Supermarket again in the future. The first was aided b... Se mer
50 quid for delivery. Still only part delivered after 2 delivery attempts. Wasted a whole morning on site waiting for 2nd delivery which did not even show up! No call to say that were not coming. Don'... Se mer
Företaget har svarat
I cannot rate this companies customer service highly enough. We had ordered a new bathroom suite for a property we are currently renovating. At all times we were kept up to date re delivery times etc.... Se mer
Företagsinformation
Informationen kommer från olika externa källor
We are dedicated to being the UK's leading online retailer of quality bathroom products at surprisingly affordable prices.
Kontaktuppgifter
2,8
Medel
70 omdömen
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
V poor delivery service
50 quid for delivery. Still only part delivered after 2 delivery attempts. Wasted a whole morning on site waiting for 2nd delivery which did not even show up! No call to say that were not coming. Don't even know where the missing parts are. Had to cancel bathroom fitter twice now. Decent product. Rubbish service. Look elsewhere.
27 september 2016
Omdöme utan inbjudan
Svar från bathsupermarket
Hello Tel,
We are sorry to hear about your experience. After talking to you we have agreed to refund the delivery charge and we will get the item that you are missing out to you a.s.a.p.
Apologies for the inconvenience caused.
Kind Regards
bathsupermarket.com
Svar från bathsupermarket
Hello Mr Hassan,
Our team have been in contact with you and we have cancelled off your order.
Your full refund will be back in your account in 3-5 working days for the order where double was ordered.
Sorry for the delay as we were closed for the weekend.
Kind Regards
Bathsupermarket.com
Ignore messages, don't answer phone
I did have 1 reply, but after this no reply to 3 emails in 3 days. Never answers the phone.
I want to return the mediocre expensive product for a refund, will have to do a card charge-back.
2 september 2016
Omdöme utan inbjudan
Quality products.
Excellent customer service, a special thanks to Aileen, for sorting out my problems, with items damaged in transit.
24 augusti 2016
Omdöme utan inbjudan
Excellent Customer Service
I cannot rate this companies customer service highly enough. We had ordered a new bathroom suite for a property we are currently renovating. At all times we were kept up to date re delivery times etc. Despite not opening the boxes for several weeks after delivery, this company were happy to replace a cistern which had been broken in transit, no questions asked, and it arrived the day after we had contacted them. The items are lovely, good quality and excellent value for money.
19 augusti 2016
Omdöme utan inbjudan
Tumbler with holder
Arrived well before expected delivery date. Good value for money. Would defiantly buy again from this site.
13 augusti 2016
Omdöme utan inbjudan
Great
Had chip on toilet that was delievered. They exchanged next day delivery. Toilet was great at great price. Will use again
10 augusti 2016
Omdöme utan inbjudan
Excellent Servicce
Prices great and service great. The company dealt with some problems with my order. No fault of theirs but of their logistic company and everything was put right immediately. Even getting a loo to me within 6 hours of my first contact with them to say it was damaged. Thank you Aileen. The best judge of any company is when things don't go right and they deserve the 5 stars for the way they handled the problems.
10 augusti 2016
Omdöme utan inbjudan
Good quality, good service
Products are good quality, delivered when stated. One product was missed off the order, I rang the company, spoke to someone after a few rings, they sent the item the next working day. Not fitted them yet but so far so good.
9 augusti 2016
Omdöme utan inbjudan
Great service.
Easy to use website. Chose your delivery date and you get notified of a delivery time. Delivered well within time slot.
6 augusti 2016
Omdöme utan inbjudan
Also great for the little bits difficult to get!
Had difficulty obtaining a replacement damaged part but this Company had the answer and the purchasing and subsequent delivery were first class.
5 augusti 2016
Omdöme utan inbjudan
Excellent quick service
Item delivered within 48 hrs and fitted. Good quality robust shower enclosure. Cannot fault the service.
5 augusti 2016
Omdöme utan inbjudan
A1 service A1 products. More than pleased
A1 service A1 products. More than pleased!
4 augusti 2016
Omdöme utan inbjudan
Excellent
Excellent, fast delivery & good communication. Would recommend. Thank you
29 juli 2016
Omdöme utan inbjudan
Great service
Cannot fault the service we received an item was damaged in transit rang customer service who sent out a replacement the very next day
We would highly recommend to friends and family
28 juli 2016
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.