Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Basware is a cloud-based purchase-to-pay and e-invoicing solution; enabling businesses around the world to reduce costs, manage spend and forecast growth.
Espoontie, Espoo, Finland
Archaïque, un problème à chaque fois d'envoyer des factures, ce qui résulte sur un retard de paiement ensuite.
Aucun UX.
Service client qui nous communique que notre demande est un niveau de priorité "faible".
I don’t understand why this provider is involved in invoice transmission. Unfortunately, I can’t think of anything in favor of using it—only negative aspects come to mind. It unnecessarily complicates the process for the issuer to receive their payment. And customer service? What’s that? Apparently, Basware has never heard of the term. I believe this platform was created to block invoices, not to transmit them. It probably earns a commission for every invoice that fails to be delivered. That would explain a lot
Terrible system !
We are a sme and have to submit invoices to Basware occasionally. Completely a joke. Lately we got a reply that the processing failed and in addition we received a lot of IT nonsense that is 100% irrelevant for the submitter. What then happened to the invoice can no one tell me. When I ask about that that I get a lot of more IT nonsense about failing FTP servers etc. I was just emailing a pdf document??? Not a system I would even consider in our company. We simply cannot expose customers and suppliers to that !!!
A client converted to basware some time ago and as far as I can see it is just a mechanism for deferring invoice payment as much as possible. Originally I just the client an invoice in Word, now after I have submitted the invoice, the client has to send me back the invoice
with a purchase order number on it which then has to be converted to pdf and submitted to basware.
Not only does it create an extra burden for invoicing but also it misreads pdfs. For example I sent an invoice for £1,320 but according to the portal the invoice total is £1.32!!
Sadly you have no chance but to use this platform to bid for DPS2 contracts from the DWP UK. Appalling at best, low functionality at medium.
Prepare yourself for an evil ride on the Basware train if you dare to bid for DPS2 DWP contracts in the uK
I use basware on the cloud to procure a moderate volume of high value services, and I think that they do not care about the experience of those that have to actually do the purchasing.
Little things such as how model popup boxes behave, to the way that the predicted fields work.
Don't get me started on the search. "What search" you might say, it's like 1995. I can't just get a list of PRs I created, or even sort the results by supplier or add columns myself.
It is just really difficult to use software which serves the purpose as a compliant purchasing tool with no consideration to the end users.
Yet again, Basware and the DWP don't talk in the same language as suppliers. This meant we, as a DPS contractor were told we had been overpaid by £30,000!!!!
We haven't even billed that amount, nor ben paid it.
This is just ridiculous.
If you hate your suppliers and want them to have a terrible experience with your company, use Basware. It's overly complicated to set up accounts, rejects invoices for spurious reasons and makes it very, very difficult to get paid. Painfully bad.
Good tool for AP automation
What do I like best?
Basware was originally an AP software and that's where it strength is. Basware is always connected to accounting or ERP system so it is flexible on integrating to many systems. E.g. in large organisation where you might have many ERP systems in use you can still receive all your purchase invoices in Basware and connect easily Basware to different ERP systems. Also PO matching automation works well and you can really get touchless AP automation for your PO related invoices. End users love the UI as well as AP clerks
Review collected by and hosted on G2.com.
What do I dislike?
Catalog management and purchasing side is not user friendly and automated yet. Also there is no sourcing module. You can get white labeled solution from Basware but it is loosely connected to P2P. Basware is extremely configurable and with no real templates your system is as good as the consultants you get.
Review collected by and hosted on G2.com.
What problems is the product solving and how is that benefiting you?
Single system for purchase invoice handling. You can fully automate - I mean really touchless invoices for your PO related and recurring invoices. It is flexible on creating rules to check purchase invoice coding so you get correctly coded invoices to bookkeeping without having to check them anymore by an AP or accountant. But of course to get to this state you need to be committed to develop the system. It does not come out of the box. Requires effort from you and Basware consultants
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
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Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
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