Ordered a jumper for next day delivery on 9th december for world Christmas jumper day on the 12th, jumper didn't arrive till the Monday after ,so fair enough they were busy....but at least let me retu... Se mer
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Quality was amazing on fabric and prints all washed well …. will be re ordering 100% pluss exra bonus wore the tinsel t**s for work xmas eve and had 2 Karen's complain about my jumper (i work in a ba... Se mer
I ordered three Little Miss mugs via a social media link. I am sometimes sceptical of such links but the products I wanted and reviews on Trust Pilot reassured me it was a decent company and I'm so gl... Se mer
Ordered Father's day cards last minute and to my surprise they arrived within two days. Cards were great quality. I also really enjoyed the confirmation email I received, far nicer than the generic on... Se mer
Företagsinformation
Informationen kommer från olika externa källor
funny cards & gifts for all occasions. We produce top quality products for your family and friends, all with free UK delivery!
Kontaktuppgifter
Commercial Road 38-40, E1 1LN, London, Storbritannien
- info@banterking.com
- banterking.com
Customer service skills needed
Ordered a jumper for next day delivery on 9th december for world Christmas jumper day on the 12th, jumper didn't arrive till the Monday after ,so fair enough they were busy....but at least let me return the jumper! 38.99 for a jumper and nextday delivery, completely ignored all my emails, unacceptable - clearly customer service isn't their strong point, clearly not that busy as always posting on Facebook!!! Shame on you
9 december 2024
Omdöme utan inbjudan
Do not buy from this place they do not…
Do not buy from this place they do not respond to emails or send you the item.
14 december 2024
Omdöme utan inbjudan
Ordered a jumper and paid for next day…
Ordered a jumper and paid for next day delivery. Took 3-4 days to arrive at which point I had no use for it anymore because it was for a themed party. Contacted Banter King 3-4 times to organise a return & refund and received no response. When they finally responded it was a vague response with no answer or resolution. Asked again several times via email to sort out my refund, but I was ignore.
The biggest red flag should’ve been the name Banter King. Steer clear.
10 december 2023
Omdöme utan inbjudan
DO NOT BUY FROM THIS COMPANY
DO NOT BUY FROM THIS COMPANY
Have send my parcel back because it arrived to late paid extra for 1st class had 2nd class delivered still haven’t had refund back been contacting nearly everyday can’t be bothered to answer my messages…😡
19 december 2023
Omdöme utan inbjudan
My order arrived safely
My order arrived safely. The package was strong and secure. The product was as described on the site. I would be happy to use you again.
7 januari 2024
Omdöme utan inbjudan
Won’t reply to my email/messages and my…
Won’t reply to my email/messages and my items never arrived and one month later still no refund or reply other than what was your order number then just never got back to me
18 december 2023
Omdöme utan inbjudan
Bad customer service
Paid for next tracked 24 hour delivery recieved my order days later when it was too late emailed the company 3 or 4 times in regards to a refund/ return and still yet to receive an email back. Terrible customer service
3 januari 2024
Omdöme utan inbjudan
Love 🩷
Quality was amazing on fabric and prints all washed well …. will be re ordering 100% pluss exra bonus wore the tinsel t**s for work xmas eve and had 2 Karen's complain about my jumper (i work in a bar not a day care centre) loved it new tradition created 😂 even the bosses found it funny
24 december 2023
Omdöme utan inbjudan
Decent gear
Decent gear, good design, even got me a Christmas kiss - banter innit fam
25 december 2023
Omdöme utan inbjudan
Terrible customer service, and can’t deliver the correct item
Terrible customer service and can’t even send the correct colour item, ordered an item and paid the extra for next day delivery, item took over a week to get to me and wasn’t even the colour I ordered.
Tried to get in contact with the team to let them know the issue with the order and not heard anything back, so have had to do a charge back through my bank to get a refund now.
13 december 2023
Omdöme utan inbjudan
Great laugh cards …
The cards I ordered were amazing,arrived when stated, will definitely be using again .
13 december 2023
Omdöme utan inbjudan
from start to finish everything was…
from start to finish everything was first rate,the best communication you,ll ever get ,both very funny and helpful,will defininately use again
12 december 2023
Omdöme utan inbjudan
Terrible customer service
Paid for 24hr tracked delivery for an item over a week ago, still haven’t received it. Customer services have done nothing about it despite messages through the website. I’ve since been put in an email chain by Banter King with over 100 other customers email and billing addresses, surely a breach of GDPR. I messaged again to inform them but no reply.
18 december 2023
Omdöme utan inbjudan
Rubbish service.
Rubbish service.
Says 1-2 delivery and is now 5 days in
Rubbish avoid
12 december 2023
Omdöme utan inbjudan
Svar från Banterking
Hi James, The 24 hour/1-2 day services relate to the postage time and not to the dispatch time - all of our items are printed to order with a lead time of 1-3 working days, we apologise for any confusion that this may have caused.
Ordered from here a week ago and had a…
Ordered from here a week ago and had a email saying they lost all orders and send a copy of the order to them and they would send out my product. I’m still waiting for it not a happy customer had no response from my email saying or updating my on the situation
15 december 2023
Omdöme utan inbjudan
Top fitted me perfectly
14 december 2023
Omdöme utan inbjudan
Fantastic company
From start to finish amazing service told me from start they were printing my cards
Delivery and dispatch info was relayed to me
Cards are spot on exactly how they look on site thank you
7 december 2023
Omdöme utan inbjudan
Awful company
Awful company , made order for a product and paid £5.99 for delivery 1st class said 1-2days , done this as it was a birthday present , birthday is tomorrow and still not even an email to advise of a delivery time . Will not be using again
And still no delivery date and I’ve seen a lot more people who have had the same issues as their staff have been cc all and every customer into there emails …SCAM COMPANY
11 december 2023
Omdöme utan inbjudan
Svar från Banterking
Hi Jonas, The 24 hour/1-2 day services relate to the postage time and not to the dispatch time - all of our items are printed to order with a lead time of 1-3 working days, we apologise for any confusion that this may have caused.
Superb from start to finish
Superb from start to finish. Kept me updated with the delivery and the quality of the goods are amazing.
8 december 2023
Omdöme utan inbjudan
Great product
Great product. Delivery was very quick and good quality item.
7 december 2023
Omdöme utan inbjudan
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