Highest quality good at the best price possible. Closest to the live market price. Other providers such as bullionbypost adds a higher spread to the live price. Always satisfied with their products an... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Simple ordering process. Excellent quality product delivered by a good courier with tracking information. All at a competitive price. Very pleased with the service you provide. Many thanks
Had an account with Baird for a while now and they’ve never let me down. Ordered on line what I wanted, was advised that during recent rise in gold popularity the item would take a while, got a notifi... Se mer
Företaget har svarat
The quality of the product is good. The delivery times are good The delivery costs are expensive(£19) and the packaging used unecessary. The parcel could have been sent via special delivery for £9... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
With an outstanding pedigree stretching back 50 years, Baird & Co. is one of the UK’s leading full service bullion traders, manufacturers and refiners.
Kontaktuppgifter
48 Hatton Garden, EC1N 8EX, London, Storbritannien
- 0207 474 1000
- sales@bairdmint.com
- bairdmint.com
4,4
Utmärkt
387 omdömen
Har besvarat 97 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The product was perfectly presented, But delivery??
The product was perfectly presented and packaged as expected, But when we come to delivery, which cost a considerable amount (£90) well thats a long story. The courier used was Fedex, it was very difficult to get tracking information from them. first my precious parcel was to arrive on Friday AM, that passed, then before 6 PM, that came and went, then Monday before 6 PM, it eventually arrived Saturday at 11AM, no explanation. it was extremely worrying when such a valuable package was expected. On reflection, get on a train and Collect in person.
27 november 2025
Svar från Baird & Co.
Thank you for taking the time to share your experience with Baird & Co. - we take all reviews seriously.
We apologise for not having met your expectations on your recent order. Whilst our delivery partners make every effort to provide accurate delivery windows, we appreciate this was not the case on this occasion. We will be passing on this feedback to them to ensure service is improved.
We're committed to providing excellent service and hope to regain your trust.
Best regards,
Baird & Co.
Svar från Baird & Co.
Thank you for taking the time to review Baird & Co. We appreciate your kind words and hope to see you again in future.
Best regards,
Baird & Co.
Customer service
Excellent experience when purchasing bullion. Double sovereigns & fractional Britannia’s in particular.
3 december 2025
Svar från Baird & Co.
Thank you for taking the time to review Baird & Co. We appreciate your kind words and hope to see you again in future.
Best regards,
Baird & Co.
Svar från Baird & Co.
Thank you for taking the time to review Baird & Co. We appreciate your kind words and hope to see you again in future.
Best regards,
Baird & Co.
Easy to use website and delivery of…
Easy to use website and delivery of product in a timely manner.
27 november 2025
Svar från Baird & Co.
Thank you for taking the time to review Baird & Co. We appreciate your kind words and hope to see you again in future.
Best regards,
Baird & Co.
I was greeted by a female member of…
I was greeted by a female member of staff who was quite frankly, thee most helpful person I’ve had the pleasure in meeting. She helped me through registering with Baird and making my purchase decisions. Will 100% be back for more purchases.
21 november 2025
Svar från Baird & Co.
Thank you for taking the time to review your experience of Baird & Co. We are pleased to hear the experience met your expectations and we appreciate your kind words.
Whilst we don't provide advice, we are always happy to outline all different options to our clients. Please do reach out in future if we can be of any further assistance and we hope to serve you again soon.
Best regards,
Baird & Co.
Fantastic service
21 november 2025
Svar från Baird & Co.
Thank you for taking the time to review Baird & Co. We appreciate your kind words and hope to see you again in future.
Best regards,
Baird & Co.
Excellent service very polite staff and…
Excellent service very polite staff and helpful
28 november 2025
Svar från Baird & Co.
Thank you for taking the time to review Baird & Co. We appreciate your kind words and hope to see you again in future.
Best regards,
Baird & Co.
easy ordering process
It was easy to place my order. The staff were pleasant and helpful.
20 november 2025
Svar från Baird & Co.
Thank you for taking the time to review Baird & Co. We appreciate your kind words and hope to see you again in future.
Best regards,
Baird & Co.
Great customer sales
Great customer sales. Faster delivery and at a good price. Many thanks
27 november 2025
Svar från Baird & Co.
Thank you for taking the time to review Baird & Co. We appreciate your kind words and hope to see you again in future.
Best regards,
Baird & Co.
Very helpful and so friendly
Very helpful and so friendly. Nothing is too much trouble. I have ordered from them twice now and have never been let down.
27 november 2025
Svar från Baird & Co.
Thank you for taking the time to review Baird & Co. We appreciate your continued custom and hope to serve you again in future.
Best regards,
Baird & Co.
Trusted supplier of gold and silver bars
Straightforward transactions. Good price. Have used for years.
27 november 2025
Svar från Baird & Co.
Thank you for taking the time to review Baird & Co. We appreciate your kind words and hope to see you again in future.
Best regards,
Baird & Co.
Svar från Baird & Co.
Thank you for taking the time to review Baird & Co. We appreciate your kind words and hope to see you again in future.
Best regards,
Baird & Co.
I’m really disappointed with the…
I’m really disappointed with the delivery service. I paid a high delivery charge for next-day delivery, but my parcel arrived almost three days later. This delay was very inconvenient and not what I expected given the cost. I hope the company improves its service, because this experience was quite disappointing.
27 november 2025
Svar från Baird & Co.
Thank you for taking the time to review Baird & Co. We appreciate hearing from our clients as it helps us to improve - we take all reviews seriously.
We are sorry to not have met your expectations on this occasion. Having reviewed your order, we can confirm that initial delivery was attempted three days after the order was placed, within the delivery timeframe stated in our FAQs.
If you would like to discuss this further, we would appreciate it if you could contact us on sales@bairdmint.com and we would be happy to do so.
We're committed to providing excellent service and hope to regain your trust.
Best regards,
Baird & Co.
Svar från Baird & Co.
Thank you for taking the time to review Baird & Co. We appreciate your kind words and hope to see you again in future.
Best regards,
Baird & Co.
Svar från Baird & Co.
Thank you for taking the time to review Baird & Co. We appreciate your kind words and hope to see you again in future.
Best regards,
Baird & Co.
Svar från Baird & Co.
Thank you for taking the time to review Baird & Co. We appreciate your kind words and hope to see you again in future.
Best regards,
Baird & Co.
Svar från Baird & Co.
Thank you for taking the time to review Baird & Co. We appreciate your kind words and hope to see you again in future.
Best regards,
Baird & Co.
Delivery was a nightmare disappointing delivery service
Delivery was a nightmare
Royal mail never contacted me to tell me when they would deliver I was out they never posted a card to say they had been arranged delivery with them to post office they said they would inform me when parcel was there they didn't
25 november 2025
Svar från Baird & Co.
Thank you for taking the time to share your experience with Baird & Co. - we take all reviews seriously.
We apologise for not having met your expectations on your recent order. Whilst our delivery partners make every effort to ensure successful delivery, we appreciate this was not the case on this occasion. We will be passing on this feedback to them to ensure service is improved.
We're committed to providing excellent service and hope to regain your trust.
Best regards,
Baird & Co.
Good price on the gold (delivery could…
Good price on the gold (delivery could be cheaper and, I had to go to the post office to collect it myself - otherwise I am happy with my purchase) will buy again
26 november 2025
Svar från Baird & Co.
Thank you for taking the time to review Baird & Co. We appreciate your kind words and hope to see you again in future.
Best regards,
Baird & Co.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.