Awful, avoid
Placed order for bag drop to hotel. Once I received the confirmation email it became clear that we would need to be at the hotel when the bags were dropped. As we had things planned we could not be there. The website states you can cancel for a full refund upto 2 hours before. I cancelled 72 hours before. I’ve not received a refund (waited over 7working days) so am having to claim through my bank. If they can’t even arrange a refund I’m not sure they could arrange a bag drop. Avoid this company!







