Backroad Goods Omdömen 

I ordered before the Trustpilot reviews started. Cash spent. Royal Mail tracking number suggests that everything's okay until a week goes by and UK goods haven't made it to the post office. Feels like a scam site. Have chased for the goods, reported the transaction to my bank, also reported to the merchant host. Not holding my breath for either UK goods or a refund.

I am furious with Google who are complicit in promoting a fraudulent company advertising goods as though they are handmade in a Devon Workshop but are mass produced in Hong Kong The hedgehog house I ordered is some cheap trash that I will be returning to you at my expense
How do people sleep at night
Profiteering and ripping people off

To anyone reading this, contact your bank immediately and do a charge back. Report, report, report.

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Buyer beware - the product (bag) was nothing as described on the site - nothing appliqued just a printed quilted material stitched in large stitch - I contacted them after my purchase as it took a long time for contact from them over delivery and have now contacted them for a return label and a refund

This is I think a fraudulent company. I live in Devon and was drawn in by the wonderful description of a hedgehog house made by an old gentleman living in Devon who was now giving up making the houses as he had developed some problem with his hands. I paid what I consider over the odds for the house but to date it has not appeared. Do not be drawn in as I was. They tell you to track in on SHOP app which also looks dubious to me so I haven’t done that. They do give you a Royal Mail tracking reference but a week on Royal Mail are still waiting to receive it. Something may turn up but I suspect it will be from China and not good. When, or if, this turns up I will update my review but I strongly believe I have been scammed. Nasty, nasty people and silly old me

Scam website. However you so receive a product, just not what you order or what they claim to be selling!

Items purchased were received and NOT as advertised. Cheap plastic instead of metal. For a full refund I was told I had to
Pay for ship to Hong Kong or was offered a 25% then a 35% refund to keep items.
They are worthy of the trash can and this site purposefully advertised with false information.

This company should be banned from conducting business in the United States. Everything it sells is junk from China and never even comes close to the descriptions it publishes.

The products are not!! handmade...they come from a factory in China and the ceramic flowers are rubbish...this is a scam website!!

Bought 2 bee houses believing the lovely story about the retiring old guy hand making them. Arrived from Hong Kong - obviously factory made. Return to Hong Kong at my expense. This is not an honest company. Wish I’d checked these reviews before purchasing.

Absolutely low grade product complete sham these people need locking up for hoodwinking people for Artisan products that are from China
Return policy send back to China
This company is trading fraudulently DO NOT BUY FROM THEM

I discovered that my credit card was used for a bogus purchase. I have never purchased anything from this company. I would like to know how my credit card was used without the CCV code.

Just like the other reviews, this hedgehog house purportedly hand-made in Devon is a piece of cheap rubbish made in China. I can't believe I fell for this scam too. Do not buy anything from these thieves!

This is yet another scam where cheap Chinese made goods purport to be artisan made good quality things. I can't believe I fell for this. The same item (hedgehog house, supposedly made by a hedgehog expert about to retire) could be bought on Amazon for around £25 and I paid £90. Came with no instructions, which were promised. More fool me.

Ordered handcrafted wooden items. Got Plastic, product rubbish. Fear I will not be able to return. Ripped off totally.

Absolute scam as other reviewers state.
I too ordered a hedgehog house. It arrived not as described, shoddy, falling apart & totally unfit for purpose. I too was told to return to Hong Kong or get 25% refund. Feeling VERY foolish.

Do not purchase from these people. Complete scam. The product was nothing like as was advertised. To get a full refund, they asked for it to be posted to Hong Kong (for something advertised as handmade in the UK) otherwise they offered a 25% refund.
AVOID LIKE THE PLAGUE!!

Absolute sh**te. Hand built hedgehog house from Devon my a**e.
Do not touch with a bargepole,!

Money taken but no acknowledgement or goods and contact email bounces back with contact phone number unobtainable. Absolute scam.

Product is not what they advertise. It is a mass produced item coming out of China. Priced as if a handmade item from Australia (woman living in the outback ).
Shame on them.