I am blown away by the customer service of this company. I had an issue with a changing bag, and I had rapid, detailed, thoughtful personal responses for several days in a row, until the issue was re... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
This is my third Babymel bag and I absolutely love it! I went for the amber stroller bag this time, which is smaller than the previous ones BUT it's mighty and fits so much! I can fit 6+ nappies, wipe... Se mer
Fairly disappointed with the Eco Convertible Backpack to be honest! It is much smaller than it looks in the pictures, I'm genuinely wondering how I will actually fit everything in it! The colour is... Se mer
Företaget har svarat
Absolutely thrilled with my Lola backpack. Amazing quality and stylish. I ordered it on pre-order and was provided updates on when the stock was due. After explaining I’m having my baby next week, Lis... Se mer
Företagsinformation
Skrivet av företaget
An award winning range of changing bags and accessories. At Babymel we believe becoming a parent doesn't mean you have to compromise your style. So we have lovingly designed a range of changing bags for the modern parents of today. Oh, and we also have awesome backpacks and accessories for your mini-fashionistas! We also offer free delivery and returns to UK, EU and US*
Kontaktuppgifter
Storksak Ltd, 1.37 The Greenwood Centre, 37 Greenwood Place, NW5 1LB, London, Storbritannien
- 02072842252
- info@babymel.co.uk
- babymel.com
4,5
Utmärkt
555 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fabulous quality and easy on the eye
Great quality bag and I love the amount of pockets it has! One thing that could be improved would be to make the pram straps a bit bigger as unfortunately they don’t fit around my prams handle
8 september 2022
Svar från Babymel
Hi there, thanks for your review! Have you checked our 'How to use our stroller straps' guide? If not, please take a look,
https://babymel.com/pages/how-to-use-your-stroller-straps
If you have any further issues, please email us at info@babymel.co.uk,
Babymel customer service
Colour of bag (caramel) was way off
Colour of bag (caramel) was way off, your social media images are highly edited with a filter. Disappointed it looked nothing like what came in the post.
29 juli 2022
Svar från Babymel
Hi Lucy,
Thank you for your feedback, we’re sorry you were disappointed with the colour of your Babymel and decided to return it. We try our best to reflect the colours as close to real life as possible, and don’t use filters on our products, or lifestyle shots. Sometimes the colours of social images that aren’t taken by us may vary.
Kind regards
Babymel customer services
Svar från Babymel
Thanks for your review Susan,
Babymel
Brilliant!
I bought a lovely rucksack for my son. Had a brilliant customer experience throughout- easy website, great quality product and fast delivery. 100% will buy from BabyMel again.
2 juli 2022
Svar från Babymel
Thank you Jess! It's so great when we hear that,
Babymel
Svar från Babymel
Thank you Andrea for your review,
Babymel
An Absolute Mum Must Have!
We rate this changing bag so highly - multi-way straps (across the body/backpack), integrated pram straps, insulated bottle pocket, washable changing mat included that fits perfectly into the front pocket for easy access, wet wipes pocket & tonnes of different sized internal compartments so you can literally find things without looking. Also, wipe clean, water resistant, made from recycled plastic bottles & in this beautiful caramel leopard print design - sorry but what’s not to love!
3 september 2022
Svar från Babymel
Thanks so much Jessica! Reviews mean so much to a small business,
Babymel
Great quality rucksack
Great quality rucksack. The print/ theme is quirky,which is why it was purchased.The bag appears to be well made, and the pocket layout practical for school use. My child really loves the new bag. Service/ delivery was prompt and easy. Happy customer.
21 augusti 2022
Svar från Babymel
Thank you so much, reviews mean so much to us,
Babymel customer service
Svar från Babymel
Thanks for your review,
Babymel customer service
Svar från Babymel
Thanks Kelly, that's lovely to hear,
Babymel
Great quality - good service
Bought the stroller organiser - very well made, classic sleek design, and all compartments are strongly sectioned, i fit mine to busting and it holds together great. Only improvement would be if the strap was removeable, otherwise perfect. Service and speed of arrival was good, and good quality for the price, well worth it.
14 augusti 2022
Svar från Babymel
Thanks so much for the feedback and taking the time to write your review,
Babymel customer service
Svar från Babymel
Thanks so much for your review,
Babymel
Great product
Great product, lots of space, comfy to wear. The side pockets are a great bonus! Would recommend to any new mama.
12 augusti 2022
Svar från Babymel
Thanks so much,
Babymel customer service
Very happy
Very happy with purchase. My 3 year old loves his bag, especially Zip. It's a great size too.
9 augusti 2022
Svar från Babymel
That's great to hear, thank you!
Babymel customer service
Easy to order and received on time.
6 augusti 2022
Svar från Babymel
Thank you for your review Emily,
Babymel
P1 backpack
Bought as a backpack for starting p1. This one is a brilliant size as I felt a lot of what we looked at were far too big. Lovely quality and very cute design, my daughter is as pleased as I am!
6 augusti 2022
Svar från Babymel
Thanks for your review Laura,
Babymel customer service
Great customer service
Great customer service, what I ordered went out of stock but I was emailed to check if I was happy to wait (which I was!) and they honoured the offer as I ordered as a bundle which was so kind!
1 augusti 2022
Svar från Babymel
Lovely to get your review Charlotte, that's the service we aim for, thank you again,
Babymel customer service
Great all round
Easy to use website, ordered item with discount code.
Customer services advised me of delivery date.
Bag really stylish, roomy and well made
1 augusti 2022
Svar från Babymel
Thank you, that's great to hear,
Babymel customer service
Brought two kids back packs for a…
Brought two kids back packs for a recent holiday abroad, bags were a big success, small enough for the kids to wear easily but big enough for everything we needed to fit in them. Kids love the fun designs and will now be used for school.
1 augusti 2022
Svar från Babymel
Thanks so much Mary, that's great to hear,
Babymel customer service
Svar från Babymel
Thanks so much for leaving us your review,
Babymel customer service
Svar från Babymel
Hi Laura, thanks so much for your review,
Babymel customer service
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