I am blown away by the customer service of this company. I had an issue with a changing bag, and I had rapid, detailed, thoughtful personal responses for several days in a row, until the issue was re... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
This is my third Babymel bag and I absolutely love it! I went for the amber stroller bag this time, which is smaller than the previous ones BUT it's mighty and fits so much! I can fit 6+ nappies, wipe... Se mer
Fairly disappointed with the Eco Convertible Backpack to be honest! It is much smaller than it looks in the pictures, I'm genuinely wondering how I will actually fit everything in it! The colour is... Se mer
Företaget har svarat
Absolutely thrilled with my Lola backpack. Amazing quality and stylish. I ordered it on pre-order and was provided updates on when the stock was due. After explaining I’m having my baby next week, Lis... Se mer
Företagsinformation
Skrivet av företaget
An award winning range of changing bags and accessories. At Babymel we believe becoming a parent doesn't mean you have to compromise your style. So we have lovingly designed a range of changing bags for the modern parents of today. Oh, and we also have awesome backpacks and accessories for your mini-fashionistas! We also offer free delivery and returns to UK, EU and US*
Kontaktuppgifter
Storksak Ltd, 1.37 The Greenwood Centre, 37 Greenwood Place, NW5 1LB, London, Storbritannien
- 02072842252
- info@babymel.co.uk
- babymel.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Promptly sent
I love it!
I love it!
Originally bought it as a gift for friend so when we have a baby arrive (we are foster carers) it was the only place I looked for the buggy bag. Such great quality and stays put even when full.
I have a bottle, milk carton. 4nappies, pack of wipes and changing mat and spare outfit all in the bag. Then in the front pouch go’s my phone and keys. All we need when out! Brilliant

Svar från Babymel
Great product
Great product, with plenty of space for all the things that you need to take out just in case.

Svar från Babymel
Fantastic service from Frances
Fantastic service. In my half asleep state I accidentally ordered the wrong item, I emailed BabyMel and got a reply less than 24 hours later. Frances was really helpful, and arranged for the correct item to be sent out to me, and 2 days later it was here. The shoulder bag is great, and well designed for busy mums.

Svar från Babymel
good customer service but 2 poorly made bags
I chose a Babymel changing bag (Robyn grey vegan leather) before having my first daughter even though the price was high as I thought it was worth investing in a good quality item- I’d be using it daily thought I could use it as a normal bag after I no longer need a changing bag. In less than a year of use the stitching to attach the shoulder strap came undone to the point where the bag was unusable. (I’d just been using it for normal changing bag bits, nothing heavier than a water bottle). I contacted customer service and they asked for the serial number then confirmed there was a fault with that batch and they’d send me another one.
Fast forward to my daughter at 2 years old, with me pregnant with my second and I notice that on my new replacement bag the stitching on front flap has come almost completely unattached from the side. To be fair to their customer service they sent me another bag but I no longer believe it was a freak fault with the first bag but that actually these bags aren’t sturdy and well made at all- you would have thought a £75 bag would last longer than 2 years!! So despite it being a nicely functional bag beware the quality if you’re thinking of investing in a long term piece.

Svar från Babymel
Spacious, functional, & well-designed
What I love about these products (eco grey diaper bag & stroller organization) is that they are well-designed with some functional compartments & straps. Especially the diaper bag, it is so spacious. The grey color looks very well on me and my husband.
The only remark from me is the delivery. It took about 3 weeks of shipment from UK to Belgium due to a custom issue. But I'd like to point out & appreciate the customer service manager & staffs who are very responsive in handling the situation.

Svar från Babymel
Great bag
I love my new bag. There is so much room for all the things we need and I love the handy side pocket for wipes and changing mat matching the bag. I also like that it's unisex so either mum or dad can carry it.

Svar från Babymel
Thank you very much to the store for…
Thank you very much to the store for organizing so fast delivery without any problems. The quality of the product that i’ve received is excellent!
I really recommend this store to everyone!

Svar från Babymel
Baby Changing Bag
Absolutely love my Babymel Changing bag! Can’t wait to use it when baby boy arrives. Love the fact the leather is vegan.

Svar från Babymel
lifesaver for travels
It holds a ton, works perfectly with the stroller, and looks chic. Super easy to use too. Absolute lifesaver for travels – managed to fit all of my baby's onboard essentials in it.

Svar från Babymel
Not only is the diaper bag excellent, the customer service is above and beyond
Not only is the
Absolutely thrilled with my Lola…
Absolutely thrilled with my Lola backpack. Amazing quality and stylish. I ordered it on pre-order and was provided updates on when the stock was due. After explaining I’m having my baby next week, Lisa went above and beyond by arrange next day delivery after the stock came in to ensure I had it on time, along with a courtesy call. Cannot recommend enough!

Svar från Babymel
Happy with the design & colour
I am very happy with the colour and size of the bag. The quality and stitches looks nice. I will be using it both for a baby backpack and a hospital bag for the labour. Thanks babymel!

Svar från Babymel
Changing bag
I bought the changing bag in the sale so was a good price. It arrived well packed. It’s plenty big enough with some pockets. I had seen the video about how the strap has Velcro to fasten the bag to the pram handle and was pleased about that but I haven’t tried it as the bag is a present.

Svar från Babymel
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