We recently needed new lab equipment and supplies. Our sales rep and customer service rep who pushed our orders through were all very helpful and fast. Any questions and needs we had were addressed q... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Jeff and Tim were amazing and as always great to work with! They communicate well and are ready to tackle any challenges. The only thing that could have worked better from the Azer perspective was sch... Se mer
Our Auto-stainer began leaking all over the desktop during a busy Mohs session. We called Azer, but unfortunately, our usual rep was away. One of his colleagues, Alicia, stepped in and came out to o... Se mer
Azer is a very well run company. We use them for just about all of our laboratory needs. If something is unavailable, we are notified and given an option get something in place of or and idea of when... Se mer
Företagsinformation
Om Azer Scientific Inc
Skrivet av företaget
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About Azer Scientific
Azer Scientific is a leading manufacturer of laboratory products for the clinical, reference and research/biotech laboratory markets. Our team is knowledgeable, motivated, and eager to assist you. We are here to provide technical support and detailed product information to ensure our customers are getting the product to best suit their application. We understand the crucial role that laboratory professionals play in the diagnosis, treatment, and research of diseases, and we want to ensure that they have the best products available to them as they continue to make a difference in the lives of patients everywhere. Our professional staff is available to make your Azer buying experience convenient, efficient, and enjoyable.
Our Goal
Serve Scientists Who Change The World.
Kontaktuppgifter
701 Hemlock Road, 19543, Morgantown, USA
- (877) 770-2937
- info@azersci.com
- azerscientific.com
4,5
Utmärkt
116 omdömen
Har besvarat 66 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
melissa is fantastic as always
melissa is fantastic as always. clear, concise, knowledgable
9 april 2026
Omdöme utan inbjudan
The 2w2ebiste was easy to use.
8 april 2026
Quick and easy ordering
Jamie made the ordering process seemless and efficient. Thank you!
28 januari 2026
Omdöme utan inbjudan
Tim and Melissa are the best
16 januari 2026
Omdöme utan inbjudan
I have not ever tried 5 times and it…
I have not ever tried 5 times and it just said to disable my account due to 5 times failed tries
16 december 2025
Omdöme utan inbjudan
Jeff and Tim were great to work with and ready to tackle the challenges encountered!
Jeff and Tim were amazing and as always great to work with! They communicate well and are ready to tackle any challenges. The only thing that could have worked better from the Azer perspective was schedule the new equipment delivery for prior to the install dates because that delayed us being able to start the install for two days. That way if there are any delays it doesn't waste time for the techs waiting for the delivery to occur. I know there was a time crunch around this project so possibly there wasn't enough time to get the equipment scheduled to deliver sooner.
10 december 2025
Omdöme utan inbjudan
Excellent customer service
Excellent customer service! Melissa, one of their representatives, is exceptional. She approaches every issue with professionalism and has an impressive knowledge of their catalog. Her dedication to her work truly stands out.
24 november 2025
Omdöme utan inbjudan
Great customer service I received…
Great customer service I received today~ Jamie was very pleasant! :)
19 november 2025
Omdöme utan inbjudan
Jeff was excellent to work with during…
Jeff was excellent to work with during the installation process. He helped us through our internal IT issues and we were able to find a path forward by the end of the week.
18 augusti 2025
Omdöme utan inbjudan
My experience with Azer was great
My experience with Azer was great. Tim Bumgardner, our sales rep, and Jeff Meyer were very hands-on throughout the process. Installation went smoothly, and the training was top-notch. Highly recommend their team!”
12 november 2025
Omdöme utan inbjudan
Excellent Support and Fast Delivery
We had a last-minute issue with missing essential products, and Melissa was incredibly helpful from the first call. The whole team from Azer Scientific worked quickly to arrange the products, which allowed us to complete our work on time. Great service and support when it mattered the most!
3 juli 2025
Hard for a first time order
Odd to have to confirm email to place an order was told it was due to fake orders etc.. but if this was an urgent request what then, seems to be doing yourself out of business rather than encouraging!
23 juni 2025
Svar från Azer Scientific Inc
Hello Andrew, Thank you for reaching out and giving this feedback. We will review with our management team for any changes in the future. However the person you spoke with was correct, we do require an account to be created and approved prior to the order being processed. We manufacture and distribute a large number of medical devices, regulated chemicals, etc. and need to ensure by law that we are shipping to a verified account. We try to turn the approvals around as quickly as possible, and you can always place urgent orders over the phone with a credit card. We appreciate your understanding and hope you give us a chance to earn your business!
Spoke with Melissa
Spoke with Melissa. As a professional Purchaser, I deal with a lot of companies. Most are going to ridiculous automated recordings that have dozens of options and half a dozen levels to each option. I was able to reach Melissa promptly with a quick and easy purchase. And guess what? She made it QUICK & EASY. THAT is what used to be called Customer Service...where the Customer was first and automation was secondary.
21 april 2025
Omdöme utan inbjudan
Svar från Azer Scientific Inc
Thank you, Maurice! Whether you're in the lab or in procurement, that's what our team is here for, to make it easier to get your job done!
Great product and shipped promptly
Great product and shipped promptly. The curator that I work for and his students love the conveniece that these formalin containers provide.
19 februari 2025
First time ordering with your company…
First time ordering with your company even though other in my organization order from you. Was friendly and helpful and made sure information was correct for my location.
14 februari 2025
Omdöme utan inbjudan
Great service and better price.
27 januari 2025
This order has taken weeks
This order has taken weeks. I needed this order for an educational lab exercise, which I've now postponed to 2 week. If I had known it would take this long, I would have just ordered from Amazon!
UPDATE: Azer saw this review and reached out to fix things. Good customer service. Changed from 1 star to 4 star.
22 januari 2025
Svar från Azer Scientific Inc
Hello, We're sorry to hear of the inconvenience. Someone from our management team will be reaching out immediately, as this is not how we do business.
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