WP Premium Pack Omdömen 

Excellent Customer service & value for money.

It is very reliable, always up to date, and they have excellent support.

I fell for an engaging advertisement at the end of February 2021. They were advertising WP plugin and template lifetime packages for $49. 99

It seemed advantageous, so I bought the $ 49.99-lifetime package on March 1, 2021. However, when I wanted to use the plugins, I found out that they are the free versions available at WordPress Plugins. When I complained, they asked me to give them access through a temporary link to my website to configure the plugins I wanted to install.

This practice was not very reassuring to me as I'm aware one could do anything to my website if I gave them such access. So, of course, I did not let them into my website. Actually, I wouldn't let anybody, and I never downloaded anything from them again. (I tried to download 2-3 plugins and two images when I bought them, but I deleted them from my computer).

I have not reaccessed my account or requested a refund, I simply had the feeling that it was a mistake to purchase. I was very sorry for the money I had thrown away, but I have not given it any further thought.

However, on February 14, 2022, I received the following system message from them with a link: "Your account with WP-PREMIUM PACK needs to be verified before you can access your purchase history."

I logged in, checked my purchase history, and to my utter dismay, I found an $89.99-lifetime package order with a serial number. I have not logged into their platform once in the last year, and it makes sense that I have not ordered anything from them. However, my order from March 1, 2021, was not on their open invoice history. I, of course, have a receipt for that transaction.

I looked at their current bundles and saw that the $49.99 package sold as a lifetime last year has become a yearly plan, and the lifetime has increased to $89.99. That is what I was billed. (However, this second amount was not deducted from my credit card, but I did not understand the basis on which I received such notification).

I have complained to support.

I also don't see the option I had last year to cancel my membership on their site.

I am currently waiting for their feedback, but I plan legal action in the meantime. And, of course, I try to share my negative experiences on as many consumer protection platforms and online communities as possible.

UPDATE

The company responded very quickly, within cca half an hour; I appreciated that. I asked them to close my account because I didn't see how - they closed it - I enjoyed that too. What I will appreciate most from them is that in the future, I will not lose $89.99 on my credit card for an order which I haven't made.

I don't know what to say about the service itself in light of the above. Maybe I am wrong; I am taking a wait-and-see position for now.

Great site and I like my lifetime account.

Awesome experience with the website. Support is also good. I saved a lot of money by using premium themes and plugins for my website

Fast loading with massive update with product. I'm a happy customer. They do best. Keep it up good work.

Congratz Team.

I had few issues with some of the plugins i downloaded. Support team was wonderful. They helped resolve the issues on time. it was a wonderful customer experience.

Im really really impressed with the service im getting from WP Premium Pack. This is really worth the money that i have spend. I always get prompt service when i need help from them. Thanks Team!!!

I am very happy with my subscription and the variety of products. Also, the support is perect!

The themes are excellent. And awemark.co support is fantastic and instant. The assets provided are exquisite and finally the prices are very competitive

I didn't buy there service yet. But talk them. Thay are very good person and helpfully. I'll buy there service ASAP.

I really appreciate their behaviour. Really happy to talk with them.

Thank you so much for your support!. ❤️❤️❤️

I purchased my lifetime subscription in 2019 and everything seemed fine but an year later they informed that my lifetime subscription will expire in a few days. Now I have no active subscription though i purchased lifetime subscription. Scammers. Stay away please!

I have been a customer for past 2 years, Awemark team always provided the support when raised. My site development cost has been drastically reduced after subscribing to Awemark..

Good support and all content are available

The products that these people are super ok, and they supporting as well!!!

1st time when I buy it I was a bit confused. but finally, I understand how this is happening ....then it was bread and butter. really nice job. super service....overall I'm 100% satisfied..... thank you wp premium

I am happy with this service, I recommend this wonderful site to everyone

Great service and ultimate support

I purchased lifetime subscription and its worth it