Awaited Travels Omdömen 17

I had an incredibly positive experience with Awaited Travels, even though my journey didn’t go as planned. I was due to travel for Umrah (my first trip of this kind on my own) and I was genuinely so excited. From the very beginning, their organisation and communication were outstanding. They provided a detailed, easy to follow document covering every requirement, which made the whole process feel smooth and reassuring.
Unfortunately, just a 2 days before departure, my flight from the UK was suddenly cancelled. Due to circumstances beyond my control, I wasn’t able to travel. To say I was heartbroken would be an understatement.
What truly stood out was the way Awaited Travels handled everything that followed. There were initial complications with the airline regarding refunds and I honestly wouldn’t have known what to do on my own. Their team stepped in and took care of the situation with such professionalism, patience and genuine care, ensuring I received my refund. Their support during such a stressful time meant so much.
Despite not being able to travel, they still made me feel like part of their group. Their kindness went above and beyond, especially their thoughtful gesture of arranging for Umrah to be performed on behalf of those who couldn’t attend. That is something I will never forget and it speaks volumes about their sincerity and dedication.
Although I wasn’t able to attend in person this time, I have complete trust in Awaited Travels and insha’Allah I hope to travel with them in the future. I couldn’t recommend them enough. Not just for their organisation, but for their compassion, integrity and the way they truly look after the people.
Thank you Awaited Travels for everything. I look forward to (hopefully successfully!) travelling with you soon.

I just returned from a one-week Ziyarah in February with Awaited Travels, and I can wholeheartedly say it was one of the most beautiful spiritual journeys I’ve ever experienced. From the moment I landed until the day I flew back home, everything was handled with such care, professionalism, and sincerity.

Everything was perfectly organised, allowing us to focus completely on worship and reflection. The accommodation was five-star hotels within walking distance of the shrines, which made the entire experience even more special and convenient.

The team was attentive, professional yet fun, and always ready to help, making everyone feel genuinely cared for throughout the trip.

The only downside was wishing we had more time in each place, but that’s only because there is so much to see and experience.

An unforgettable journey that felt far too short. I highly recommend Awaited Travels and can’t wait to travel with them again, inshaAllah.

– Shahla

Just got back from a 2 week trip with Awaited Travels in Iraq, and I can honestly say it was worth every penny spent as I had a fantastic time from the moment I landed in Baghdad airport till the flight out of the country. This was my second time travelling with Awaited, and it will definitely be my go to group for every future Ziyarah trip inshallah. They make sure everyone’s needs is taken care of every single day.
I had booked a flight a day before everyone else arrives as I like to have a day’s rest before the adventure begins. I was picked up from the airport at 2am by a team member who drove me all the way to Najaf, and also gave me the card to my hotel room in the car so I don’t have to deal with the reception desk at all, that was so thoughtful and truly appreciated.
We had been sent an itinerary of the trip a week before, so when the rest of the group arrived the next day, everyone already knew each day’s plan, and therefore was able to know exactly when to rest and when to be ready for group outings.
In Najaf we stayed at a hotel right next to the shrine of Imam Ali (as) called Jar Al-Amer, so getting up to go pray fajr at the shrine was super easy and an advice I’d give everyone visiting, the atmosphere is indescribable, absolutely fascinating, not to be missed.
Alhamdillah we were able to do a quick night’s trip to Karbala for 15th Sha’baan. The atmosphere there reminded me of Arbaeen, but with happy vibes all over the city. Felt remarkably lucky to have had the opportunity to be in Karbala the night 124,000 prophets visit Imam Hussain (as).
A couple of days later we went to stay in Karbala and the hotel chosen for us was the best one in the city. It’s called Royal Karbala Hotel (google it if you don’t believe me). The bed was so comfy, it made it difficult to get out off. It also had a pool, jacuzzi, steam room and sauna, mornings were for women and afternoons were for men. The hotel also has 24/7 luxury shuttle cars to take and pick you up from the Harem, therefore going for fajr prayers there is always super convenient.
Both hotels had extravagant buffets and the only downside is you’ll gain weight having breakfast, lunch and dinner, as the options are endless.
The group also took us on a night’s trip to Kadhamiya and Samarra. They booked a remarkable first-class coach with the most comfiest reclining seats so everyone was able to take naps as the drive took a few hours.
Everyday we had congregational prayer and a short reflection lecture afterwards.
A special thanks and admiration to Sheikh Mohammed Khani, who is always on hand to answer questions even when he’s off duty, and gives truly magnificent beneficial lectures throughout the day. Also a special thank you to Sayed Mohammed Safieddine who joined us from Lebanon to recite all the Duas and Ziyaraat with his incredible voice mashallah.
And last but not least, a remarkable appreciation to all the team members for their constant strive to make every single group member feel at home and have all their needs met asap, no matter the time of day or night. At times some people can feel frustrated and difficult to deal with, but the team upholds the upmost respect and patience, with true professionalism and sophistication.
The only negativity was that the days went by so quick, wish the trip was a month long instead! Nevertheless, met wonderful people in the group who will definitely be friends for life.
We were also all given beautiful meaningful gifts to take home with us, as a reminder to the magnificent journey we had together.
Now back in London and counting down the days till my next adventure with Awaited Travels, see you soon inshallah.

We travelled with Awaited for a ziyara trip which was initially supposed to be for Iran, due to the circumstances it was changed to Iraq. Considering the switch was very last minute, the team made the trip exceptional, with every small detail thought out and organised. Everyone was taken care of and we really did feel like a family. Although I have been to ziyara before with other groups, Awaited truly provides a different, more personal and intentional ziyara experience. Thank you so much to the Awaited team who are so caring and generous, and made the trip so special and memorable despite the difficult circumstances!

My children traveled for Umrah with this excellent group. It was one of the best trips they’ve ever had — full of entertainment, learning, and wonderful companionship. We are truly grateful to those who organized this outstanding group, and we wish them all the best.”

My experience with Awaited Travels has been no less than perfect! They guide you every step on the way, make you feel secure during the process leading to the trip and their professionalism is on top. They are transparent with everything and their service is warm, patient and easy accessible.

I used them when going to hajj. Wonderful experience and I will use them again - every time.

I’ve traveled with Awaited multiple times, and they really treat us like family. The team is always ready to answer our questions and accommodate every request. I usually travel with my mum, and they take such wonderful care of her every time. Before each trip, the team stays in touch, sharing all the details and making sure we’re fully prepared. I can’t imagine traveling with any other group!

Awaited’s travel organised my Iraq Visa and a bespoke taxi itinerary for my recent Ziarat trip to Iraq. The whole process was seamless and a pleasure. This was my first trip on my own and I entered into it with a little trepidation, I should not have worried; Zaid, my driver in Iraq was an absolute gem and could do no more to ensure my wishes were met. Whether you choose to use awaited for a bespoke or group booking I would recommend them without hesitation, and look forward to using their first class services again. My thanks to Ali Hadi, Zaid and the team for a memorable trip.

I went on the Arbaeen trip with Awaited travels in 2025 and what an experience I had. From the moment I arrived the team were extremely accommodating and welcoming, nothing was ever too much of an ask.

I would definitely use Awaited Travels in the future!

Best Travel Agency

Amazing group! They thought of every small detail and was very accommodating. They really make you feel comfortable from the get go and no task is to big for the Awaited team. Looking forward to travelling with them again!

I am a little wary of giving a 5 star review as it often feels they are too good to be true BUT!!!…
Awaited travels after 2 trips have fully lived up to and exceeded our expectations.
My adult daughter first chose Awaited because of Sheikh Khani whose lectures/majlises she had really enjoyed when he was invited to Manchester, UK.

Our first trip with Awaited was Ziarat to Iran, then Arbaeen in Iraq. Sh. Khani lived up to and surpassed our expectations. Sh. Ali Safdari and Sh. Khani delivered short succinct lectures on very relevant topics and were very open and encouraged questions.

Br Ali Al Hadi, Sr Alissar and Sr Nada were courteous, helpful, friendly throughout from initial contact through unforeseen external challenges (flight delays) to the end of the trip.
Br. Ali’s parents, wife and children all contributed to making the trip so enjoyable.
They also attract the best people to join the Ziarat. No drama, no petty disagreements, not to say there were no challenges just they were all dealt with calmly and ensued positive outcomes for everyone.
Next we will Insha’Allah be joining Awaited Travels for Umrah in December all booked can’t wait 🤲🏼♥️🤲🏼♥️🤲🏼

Alhumdulillah I have been to Iran with Awaited and it was very nice ziarat, the sheikhs Mohammed Kahni and Ali safari and the nohay khans and quran reciters did a great Job too.

Brother Ali Al Hadi was an amazing personality and were very helpful, loving and real person and the whole team was great. Ali Al Hadis mother and father Alhumdulillah even with a language barrier were very nice and caring people mashAllah.

It was my first Umrah and I had the best experience in my life thanks to Awaitedtravel, their staff were very helpful and friendly with us and mead so easy to do Umrah and thanks to everyone I did two Umrah same time, alhumdolilah.

Very friendly and service-minded customer service, and especially the guides were exceptional – kind and helpful.
Also, the travel group was very friendly and good people.

Highly recommended travel agency! ******

My family and I booked 2 trips with Awaited, Umrah and to Iran/Iraq Ziyarah and I can't allow myself not to recommend them. From the team, to hajj Ali, to the hotels, the flights on point, the service, the managing, the family feeling, and then how much value there is in booking with Awaited. I can only say well-done. 5 stars from a very happy customer!