Ordered parts online, I was updated on shipping the entire time. No issues. I would order from them again
Ăven om vi inte verifierar specifika pĂ„stĂ„enden eftersom omdömeslĂ€mnarnas Ă„sikter Ă€r deras egna, kan vi mĂ€rka omdömen med en âverifieratââetikett ifall vi kan bekrĂ€fta att en företagsinteraktion har Ă€gt rum. LĂ€s mer
För att skydda plattformens integritet granskas bÄde verifierade och overifierade omdömen av vÄr automatiserade programvara som Àr tillgÀnglig dygnet runt. Tekniken Àr utformad för att identifiera och ta bort innehÄll som bryter mot vÄra riktlinjer, inklusive omdömen som inte Àr baserade pÄ en Àkta upplevelse. Vi Àr medvetna om att vi inte kan lÀgga mÀrke till allt. Det gÄr att flagga sÄdant som du tror att vi kan ha missat. LÀs mer
Det hÀr tycker kunderna
Identifying and ordering the replacement part I needed for my vehicle was a simple process on the website and the price was very competitive. The part was delivered as promised. A good experience.
Exactly as expected. Helped cleanup an exhaust leak from someone's previously shoddy job of working on the cats. Perfect fit, haven't thought about it since!
Easy to buy from Autopartsprime.com, and very difficult to return a part, they take very long to answer your email and when you reach the RMA department by telephone they will send you to some u... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
AutoPartsPrime by AutoPartsPrime.com, Inc. is an established business operating for over a decade and is the leading online auto parts and accessories supplier in the United States. Our giant selection and broad a range of brands available ensure that you will find what you're looking for at an affordable price.
Kontaktuppgifter
4,2
Bra
70 omdömen
Har besvarat 71 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
SÄ anvÀnder företaget Trustpilot
Se hur deras omdömen och betyg hÀmtas, betygsÀtts och modereras.
Outstanding Quality and Service
I recently purchased a Genuine GM Weatherstrip from AutoPartsPrime.com, and I couldnât be more satisfied. The product arrived promptly, well-packaged, and exactly as describedâauthentic GM quality with a perfect fit for my vehicle. Installation was straightforward, and the seal is tight and durable, eliminating wind noise and moisture intrusion like a factory-fresh upgrade.
What truly impressed me was the seamless shopping experience. The website was easy to navigate, the part was competitively priced, and I received timely updates throughout the shipping process. Itâs clear AutoPartsPrime.com takes pride in offering genuine OEM parts and reliable customer service.
If you're looking for trustworthy parts and a hassle-free experience, I highly recommend AutoPartsPrime.com. This weatherstrip restored my carâs comfort and integrityâdefinitely a five-star purchase
14 augusti 2025
Robbed in broad daylight!!
I ordered a fuel line for my 1996 Toyota 4Runner that was supposed to fit and all I did was pull it out of the plastic to check the fitting and now I'm out $175 for a brand new unusable part because they are crooks and dishonest people. It's obvious the part hasn't been touched but they refuse to return it. DO NOT USE THIS COMPANY, ITS WORTH THE EXTRA MONEY TO PAY FOR FACTORY PARTS!!!!!!!
1 september 2025
Omdöme utan inbjudan
Deceptive pricing
Deceptive pricing! I placed an order a week ago for parts that were supposedly in stock. they clamed they would arrive in 4-6 days. It's been a week and not only did I not receive the parts I bought and paid for, but they now want more money before they will ship them. This is deceptive and should be illegal. They claim it is "just our policy" and it is indeed buried in the fine print of their terms and conditions. it is not apparent before you check out. I feel like they are holding my parts for ransom. very rude customer service. I recommend you stay away from anyone affiliated with this company such as kia/hyundai parts now and others. If Auto Parts Prime is the parent company, you're going to get scammed.
8 augusti 2025
Omdöme utan inbjudan
Svar frÄn AutoPartsPrime.com
Thank you for your feedback. We're sorry to hear you're not satisfied with our sales policy.
We understand how important flexibility and convenience are, and weâre continuously reviewing our policies to better serve our customers.
Think twice before doing business with Autopartsprime.com
Easy to buy from Autopartsprime.com, and very difficult to return a part, they take very long to answer your email and when you reach the RMA department by telephone they will send you to some unreachable number. Getting your refund comes with 20% restocking fee, itâs 2 weeks and going and still no refund.
The next catch they would send you an additional shipping invoice bill for more money than the price previously quoted.
Auto parts prime.com, talks well, but no action, return tracking number with proof of delivery has been provided twice , still they havenât stepped up, as this proves that are incompetent.
13 juli 2025
Omdöme utan inbjudan
Svar frÄn AutoPartsPrime.com
We're sorry to hear about your experience and truly appreciate you bringing this to our attention. This is not the level of service we aim to provide, and weâd like the opportunity to make things right.
A member of our team will be reaching out to you directly to discuss the situation further. We value your input and hope to resolve this promptly.
Parts 2014 hyundia tucson
Unavailable part emergency brake cable equalizer. Where can I get one,?
23 juli 2025
Svar frÄn AutoPartsPrime.com
We're sorry to hear about the issue with the unavailable parts. We understand how frustrating that can be and want to help make it right.
Please log into your account, have your VIN ready, and follow these steps to email our parts specialists:
On our home page, enter your VIN and click [ Go ].
Find the part using the search bar or the online catalog.
On the part page, scroll down to the bottom and click [ Ask Question ].
Our parts specialists are available Monday through Friday from 6:30 AM to 5:00 PM PST. Please allow 1-2 business days for a response.
fast service
23 juli 2025
The Right part at a Fair Price
The Right part at a Fair Price
well packed and shipped promptly.
Will Shop This site again.
23 juli 2025
Exact part we needed!
23 juli 2025
Product was clearly described
Product was clearly described. Manufacturer original information was referenced.
Easy payment and quick delivery.
23 juli 2025
Donât honor price listing
Ordered a product from them and after a few days they emailed me saying I needed to pay them more money inexplicably before they will ship my item. This is a dirty tactic that only dishonorable people use so I cannot recommend anyone doing business with this company.
8 juli 2025
Omdöme utan inbjudan
Svar frÄn AutoPartsPrime.com
We sincerely apologize for the frustration you've experienced regarding the price increase. It's important to us that our customers feel confident and informed when making a purchase. We appreciate you bringing this to our attention. Thank you for your feedback, and weâre committed to improving your experience with us.
The mirror cover fit perfectly and itâŠ
The mirror cover fit perfectly and it came on time.
27 juni 2025
My part was as described and arrivedâŠ
My part was as described and arrived earlier than expected.
25 mars 2025
Svar frÄn AutoPartsPrime.com
Thanks so much, we are glad to hear everything went well! we appreciate your support and hope to see you again soon!
Svar frÄn AutoPartsPrime.com
Thanks so much for the great review! We're really happy to hear you had a good experience with us. Getting the right part on time can make all the difference, and we're glad we could help.
We appreciate your support and hope to help you out again on your next repair or project!
Svar frÄn AutoPartsPrime.com
Thanks so much, we are glad to hear everything went well! we appreciate your support and hope to see you again soon!
Do not buy from this company
Do not buy from this company. Very deceptive business practice in the United States. Contacting Better Business Bureau.
31 mars 2025
Omdöme utan inbjudan
Svar frÄn AutoPartsPrime.com
Weâre very sorry to hear about your experience and sincerely apologize if we fell short of your expectations. Itâs never our intention to cause frustration or confusion, and we take concerns like yours seriously.
Weâd appreciate the opportunity to review your order and situation in detail to see how we can resolve this for you. Please contact us directly with your order number so we can assist you personally.
Your feedback is important, and weâre always working to improve our processes and service.
Detta Àr Trustpilot
Vem som helst fÄr skriva ett omdöme pÄ Trustpilot. Den som skriver ett omdöme Àger sitt omdöme och detta innebÀr att personen i frÄga kan redigera eller ta bort sitt omdöme nÀr som helst. Omdömen finns kvar pÄ Trustpilot sÄlÀnge omdömeslÀmnarens konto Àr aktivt.
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Vi skyddar vÄr plattform med hjÀlp av dedikerade medarbetare och smart teknologi. LÀs mer om hur vi bekÀmpar falska omdömen.
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Verifieringen hjÀlper till att sÀkerstÀlla att det Àr riktiga mÀnniskor som skriver omdömena som du lÀser pÄ Trustpilot.
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