Logotyp för AUTOID
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AUTOID Omdömen 

272
•
TrustScore 5 av 5

4,8

Biltillbehör
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

The experience with Autoid was outstanding excellent service from start to finish. Casper the fitter did a fantastic job fitment of all the parts were perfect. Plus repaired some previous stuff that h... Se mer

Betygsatt 5 av 5 stjärnor

They fitted a Milltek Midpipe onto my brand new 2026 BMW M4 LCI and also did the coding behind to ensure the product compatibility with the car. The result came out even better than expected and they... Se mer

Betygsatt 5 av 5 stjärnor

Very smooth experience and great communication. Professional and clean workmanship by Casper. Had a zaero kit, remus exhaust and spacers completely transformed the look of my car. Would highly recomme... Se mer

Betygsatt 5 av 5 stjärnor

Working in customer services, I'm not easy to please! I've had numerous mods installed by AUTOID over the last 5 years, and every encounter has been marked by professionalism from initial... Se mer

Företagsinformation

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  3. Leverantör av bilreservdelar
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Skrivet av företaget

Creator and distributor of premium automotive parts & accessories. We specialise in parts for BMW Mercedes Audi & Tesla cars.

Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

272 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 33 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(272)

40 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer
Betygsatt 5 av 5 stjärnor

G82 M4 Cobra Spings Fitting

I brought my G82 M4 in for some Cobra lowering springs. On arrival I was advised the wrong springs had been delivered, however the team went above and beyond to go out and collect the correct springs whilst the engineer took the old ones off the car. As a result no delays were incurred and the end result was much as expected. All in all a very friendly and supportive service that I would recommend to anyone. Will be returning for more AutoID parts in the near future 😎👍

6 september 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Went to get my new car fitted with a…

Went to get my new car fitted with a bodykit, unfortunately there was an issue with some parts ordered incorrectly and others not fitting. They adjusted for a weekend fitting to accommodate the issue. I’m sure everything will go well. Really nice, friendly staff who apologised for the mistake. These things happen! They even gave me some advice on changes to my car wheels. Looking forward to coming back and getting fitted.

5 september 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

They didnt manage to send me a missing…

They didnt manage to send me a missing part from the original order for 3 times and over 3 months, making me spend way more in the mean time and then being really insulting regarding it and offering me 50$ back. The item costed 800$.

1 augusti 2024
Omdöme utan inbjudan
Logotyp för AUTOID

Svar från AUTOID

Hi Karlo, thanks for your review.

We are quite saddened to hear about your response. I just want to address a few points that you made.

Our customer service representative Brooke was consistently with you on the journey and when you advised us of the issue, she organised a replacement for the missing pieces within 4 days of contacting us about the issue.

Unfortunately, the errors and delayed response time regarding the pieces were on behalf of the supplier, which we had no control of, and tried to rectify as quickly and efficiently as we could. While we understand that the correspondence went over a period of one month, you even advised us that you know this wasn’t our fault and you understood where the issue lied.

When awaiting the parts, we offered you a £50 gift card as a gesture of good will while you waited for the missing parts to arrive.
When you advised you wanted a refund, we happily accepted this, and advised of the returns process, advised that we would refund you in full, and still wanted to offer the gift card for the inconvenience.

At no point did we want to cause any frustration or insult, as we only wanted to rectify the matter.

When we advised of the process, you said you would throw the product away and opened a PayPal dispute, which means that we physically cannot refund the order for you until the dispute was concluded.

Betygsatt 5 av 5 stjärnor

AUTOID is an excellent company from the…

AUTOID is an excellent company from the stunning content they create on YouTube, the simple yet modern layout their website has that makes it easy to navigate, as well as having some of the best customer service I’ve experienced. It’s a great model where they’re able to use their automotive styling to assemble tasteful and essential car products in a personalized way depending on the car you drive. I went back and forth with Brooke on my order when there were complications and she was able to resolve the issue every single time. She even sent a replacement product immediately when mine had an issue. Probably the best customer service I’ve experienced from any company I’ve worked with. The communication was spot on and she was there to help with any concern I had. Even the shipping from the UK to the US was faster than standard shipping within the states. I’m impressed that a company is able to be so accommodating internationally with shipping products out, even more so than company’s I’ve dealt with within the US.

19 juli 2024
Omdöme utan inbjudan

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