The experience with Autoid was outstanding excellent service from start to finish. Casper the fitter did a fantastic job fitment of all the parts were perfect. Plus repaired some previous stuff that h... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
They fitted a Milltek Midpipe onto my brand new 2026 BMW M4 LCI and also did the coding behind to ensure the product compatibility with the car. The result came out even better than expected and they... Se mer
Very smooth experience and great communication. Professional and clean workmanship by Casper. Had a zaero kit, remus exhaust and spacers completely transformed the look of my car. Would highly recomme... Se mer
Working in customer services, I'm not easy to please! I've had numerous mods installed by AUTOID over the last 5 years, and every encounter has been marked by professionalism from initial... Se mer
Företagsinformation
Skrivet av företaget
Creator and distributor of premium automotive parts & accessories. We specialise in parts for BMW Mercedes Audi & Tesla cars.
Kontaktuppgifter
34 Robjohns Road, CM1 3AF, Romford, Storbritannien
- 02037800770
- info@autoid.co
- autoid.uk.com
4,8
Utmärkt
272 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 33 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Really helpful team!
8 januari 2025
Omdöme utan inbjudan
Great customer service and quick…
Great customer service and quick turnaround time
23 december 2024
Omdöme utan inbjudan
The guys at AutoID were super helpful…
The guys at AutoID were super helpful and did a great job. Also advised me to get wheels rebalanced as dealer didn’t do it properly
Great guys who give solid advice
20 december 2024
Omdöme utan inbjudan
Great products and service
Very happy with the service received from Ben & Brooke. I had a few queries as I’m not too familiar with all the products and they always came back to me very quickly. Second time purchasing from these guys. Great quality and service.
Jason
19 december 2024
Omdöme utan inbjudan
Great experience and smooth installation
Great experience and smooth installation
19 december 2024
Omdöme utan inbjudan
Awesome service
Awesome service. Great quality and amazing service
13 december 2024
Omdöme utan inbjudan
5 stars!
Really accommodating, really friendly staff and a comfortable place to be. Fast shipping on items and go above and beyond to help.
2 december 2024
Omdöme utan inbjudan
A massive thank you to Brooke, Ben & Kai
A massive thank you to Brooke, Ben & Kai.
When I was first thinking about getting a bodykit, I had a ton of questions and no answers however Brooke took the time to answer any question I had which put my mind at ease.
Fast forward a few months, I have ordered a body kit however I wanted to amend the order more than once & even within a 24 hour period prior to the fitting which led to multiple calls with Ben.
Ben honoured all the Black Friday discount which was currently being offered as when I placed my initial order it was prior to Black Friday.
Day of the fitting. I arrived at AutoID and was greeted by Kai.
The hospitality and service Kai provided was just 10/10 and I couldn’t have been happier with how the day went & how Kai transformed my car!
Thank you to all of you who made my experience one to remember!
If anyone is thinking about using AutoID, don’t hesitate and you will be leaving with a beaming smile like myself. Highly recommended!
30 november 2024
Omdöme utan inbjudan
positive AUTOID experience
Team were very helpful, service was quick and they carried out exactly what i asked for perfectly. Would definitely recommend to everyone
29 november 2024
Omdöme utan inbjudan
I Highly recommend AUTO ID
I Highly recommend AUTO ID. I ordered carbon fiber side skirts, spoiler and front splitter for my G42 and they are absolutely clean. Very good quality! And great customer service!
22 november 2024
Omdöme utan inbjudan
Scratch this company
Slow shipping. When $1200 carbon side skirts came in they were all scratched up. They wanted me to try and polish scratches out. Wouldn’t refund my money.
18 november 2024
Omdöme utan inbjudan
Svar från AUTOID
Hi Jim, sorry to hear about your experience. I appreciate you sharing a range of abuse across social media, online forums and here.
To clarify, my team have recognised the issues you mentioned and offered you free collection of the parts and a full refund, no questions asked.
You refused to return the goods and still wanted a refund.
To your first point, slow shipping, the product was dispatched within 48 hours of your order and the shipping was just 2 working days, which is the well within the 2-4 working days we estimate at the point of purchase.
To your second point - "the skirts were scratched up". This is an incorrect assessment. As explained, the products are prepared using an adhesive promoting solution, this prepares the 3M for the best possible adhesion, ensuring that your product remains secure when installed. This solution, when applied, can sometimes leave surface marks which are residue of the solution - not abrasion into the surface of the product.
With all this being said, my team have been going back and forth with you to help and assist.
The offer to return the product for full refund still stands.
Regards,
Jack Smith
Managing Director | AUTOID
10/10 Service
If you’re looking at purchasing car mods from AUTOID then definitely do it! Lovely, clear website with excellent customer service.
Ordered a Full Zaero Design Kit for my GTI and it arrived in less than a week!
Will definitely be using them again that’s for sure, highly recommended!
13 november 2024
Omdöme utan inbjudan
Great service
Great service, very quick and made my car look alot more better
13 november 2024
Omdöme utan inbjudan
A few issues but all good
A few issues, but its how they get sorted that matters! Thanks gents.
Edit: and thanks Brooke.
13 november 2024
Omdöme utan inbjudan
Great Service, Highly Recommend
Have used AutoID a few times and I am very happy with the service. The team know their stuff and are very good at communicating. Highly recommended.
4 november 2024
Omdöme utan inbjudan
Easy to order and got the work booked…
Easy to order and got the work booked in and completed really quick
4 november 2024
Omdöme utan inbjudan
Easily one of the best places to get your mods.
I've had a few items fitted (spacers, spoiler, springs, exhaust tips) but unfortunately due to things outside of their control, the first visit went the full day and a secondary visit was then required. It was the handling of everything that their customer service excelled.
The team really do value customer service and I was kept informed, looked after and made to feel welcome by the whole team (Nathan makes a banging cappuccino).
If you don't already, follow their socials, this was how I found them in the first place and was enough to make me do the four hour round trip (twice!) to have work done here.
The mod-bug has been satisfied for now.. but I'll be back.
29 oktober 2024
Omdöme utan inbjudan
Can't fault these boys
Can't fault these boys. 10/10 service as always.
25 oktober 2024
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.