Ripped off at last. I've been renting cars in 4 continents for nearly 3 decades and I've avoided being ripped off, but this Easter, during a visit to Ireland, AutoEurope got me, to the tune of +220 eu... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
When booking car in USA you always get some hidden fees. Which for a state of mind of a common EU citizen is not less than annoying. As long as my browsing skills reach Autoeurope is the only car rent... Se mer
I've had success with Auto Europe in the past but this time I encountered a problem. I kept getting a message that cars were not available for my choice of vehicle and pick-up location. There was no... Se mer
The ‘deal’ was set out clearly, including the total upfront for the full insurance. It was easy to follow the steps to book the vehicle. Website is reasonably clear and easy to navigate - priced in Eu... Se mer
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
A1 car rental provider
I have been using Autoeurope for many years and will continue to do so.
как сдать авто в аэропорту Шарльлеруа
Бронирование прошло отлично. Были очереди к стойке, так что смело проходите в свое время без очереди к стойке. Заказанного авто Peugeot 208 не было и нам предложили вместо нее другое авто - Ford Kuga за туже цену. Парковщик рассказал как пользоваться незнакомым авто. Однако, при сдаче авто очень трудно найти стоянку... Обратите внимание: во флаере указан путь, но при въезде на паркинг, смотрим вверх и находим свою зону на табличках. Отдельно (самая левая) рядом будет желтая табличка Hertz, но наш въезд еще левее данного (всего там 4 или 5 въездов). Не забудьте фото-видео при приеме авто, потом это все проверяют, несмотря на приобретенную полную страховку с франшизой 0 евро! (около 130-140 евро за 5 дней).
Very simple to navigate
Very simple to navigate. Details very clear and follow up action prompt.
Free Extra Driver
Found a great value deal with extra driver added free at a price I couldn't match anywhere else. In recent years I have found Auto Europe to b ethe best value.
Ease and transparency of pricing and…
Ease and transparency of pricing and booking. Clear layout of all ricing and inclusions options, including where discounts have been allied by rental companies
Great website and choice
Website is easy to access
Website is easy to access. Good price comparison website, with wide range of options. Good price. Confirmation email received.
Excellent information to help in the…
Excellent information to help in the booking process
The website was easy to navigate
The website was easy to navigate. Huge range of cars to choose from and I found the right car for me at the right price.
Avoid their Insurance Offering
When collecting the car for the car hire company, I discovered that the insurance over paid for at the time of booking, only entitled me to a 3 party settlement situation. In short if the car got damaged I had to pay the car hire company and then try and claim it back via Auto Europe. I ended up taking out another policy directly with the car hire company because if the car was damaged it would have been cheaper in the long run
Horrible switch from promised car on voucher
I booked a SUV for a 10-day trip from Granada, Spain to France, and I wanted an SUV. My voucher from Auto Europe called for a VW T-ROC or similar. Usually, I have no problem with a "similar" option, but in this case the Europcar office at Granada Airport gave me an old, beat-up Ford Kuga with 50,000 km and a list of existing damages, dents, scratches and dings as long as your arm. The left rear tire had a slow leak, so I had to pump air in the tire every few hundred Km. The Speed limiter malfunctioned, and switched to a max speed of only 50km, and engaged the brakes while I was cruising on a very crowded motorway at 130km!! The rapid deceleration was extremely dangerous, and I was lucky that the only result was a lot of horn-blowing angry motorists. Then, when we reached the hotel, I opened the hatchback and the whole plastic fascia on the inside of the rear window crashed down. This was comprised of plastic pieces that are supposed to be snapped into place, but frankly I could not be bothered to fix it, as I am not tall enough to reach the inside of the hatchback when it is raised. The "Lane-Keeping" system also did not work right, and the Cruise Control option was unusable because it required an automatic engagement of all the "safety" features like Lane-Keeping and crash proximity, etc.. Then, 5 days into our 10-day trip, Apple Car Play stopped working. All in all, this car should have been retired from the rental fleet long ago.
Excellent phone expert experience
I was having an issue while booking online and therefore called the phone line support. The Agent was brilliant! Solved all my problems, was to the point and sharp on the details. I wish all the phone support agents were like this!
Efficient and easy to understand the details
Efficient and easy to understand. We have used Auto Europe for over 10 years and are very satisfied withn the service.
We tried to book a Volvo xc60 on…
We tried to book a Volvo xc60 on Saturday and the payment never went through and the site crashed. Was €407 and now had to book a Passat for €513 today.
Ease of use with clear & obvious process
Ease of use with clear & obvious rout through the booking process
Absolute scam!!! Stay Clear!!!!
Absolute scam!!!
I booked a car and added insurance through Auto Europe LLC. The agent for the car was Europcar who tried to tell me the insurance was not valid and that I had to pay more for a bigger car.
Once I got the car, Had the holiday and returned the car, I was charged £1,150 from Europcar for 2 x EV charging cables.... The car was a diesel!
Auto Europe LLC did not help once! Claimed it had nothing to do with them. The insurance would not help as this is just for damage!
3 Months later and I had to get my card provider to get me my money back and still not reply in any emails from Auto Europe!!
STAY CLEAR!!
Does as it says on the tin
Quick, easy, value for money with clear options.
Voucher with us within minutes versus we assummed a day.
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