During my experience with AUTHENTIC GOTH I had some little difficulties on the ship, but they helped me in most lovely way possible AND FAST! . Loved the product as well super comfy! 💗 would buy agai... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The boots arrived four sizes too small and reeked of rubber. The fasteners fell off immediately.
SCAM! Die Produkte gibt es bspw bei Amazon für einen Bruchteil zu kaufen, die Qualität ist minderwertig. Online wird hier nach Affiliates gesucht, denen Rabatte versprochen werden; allerdings sind die... Se mer
I ordered the Nyxara(?) dress, It came in in late but to no fault of theres , I was happily suprised to find it fit perfectly , even if flightly cheaper fabrics were used it still fit the bill for wha... Se mer
Företagsinformation
Skrivet av företaget
Authentic goth is an inclusive brand inspired by the reals of darkness with a strong focus on sustainability, authenticity and individuality.
Kontaktuppgifter
71-75 Shelton street, Covent Garden, WC2H 9JQ, London, Storbritannien
- authentic.professionel@gmail.com
- authenticgoth.com
3,7
Medel
169 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 11 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great Quality Clothes
Clothing and Items I received is in very good quality, very communicative and friendly. Definitely would buy from them again.
26 december 2022
Omdöme utan inbjudan
Communication was great
Communication was great, took a long while to receive one item but overall I’m happy with what I’ve received. Will be taking pictures soon. Only upset about the broken clasp on shoes & long delay on one item, but the clasp can always be fixed & the dress is here now.
21 december 2022
First Time 🖤
It was my first time ordering from Authentic Goth, I’m very pleased. Great service, the clothe are lovely and fit well, especially the shoes. ❤️🖤
9 december 2022
Omdöme utan inbjudan
Best Service Ever!
I messed up the shipping address because they are a gift to a friend and they helped me fix it by just messaging them on there platforms and the shop app! Very helpful! Best service ever!
8 december 2022
Omdöme utan inbjudan
Hmmmmmm....these 5 star reviewers
Hmmmmmm....these 5 star reviewers: did you buy from a different company than I did? Can I publish my photos of the horrible chat experience, shady customer service and 1% communication on the chat where the supposed " owner and designer" with morals types that " some of my clothes are made in Chinese factories and are not as good quality"??
Are these reviewers part of the scam too? What universe do you live in...the real one?
I had to prove fraud to my bank and with pics of my order, the scam shipping, the 2 months it took to actually get my order (w/ tags in chonese, not even an " Authentic goth" tag but a cheap plastic tiny chinese label)
10 oktober 2022
Omdöme utan inbjudan
I finally recieved my order.
It took month to ship but it could be worse. Dress is great and pretty well made.
30 november 2022
I took Orozco size 5XL and it fits me…
I took Orozco size 5XL and it fits me well. The color is so nice too and the fabric is good and durable. I like the products in the collection “authentic curve” and I certainly will try more of them
16 november 2022
Omdöme utan inbjudan
Unfortunately my boots were too small
Unfortunately my boots were too small, but I received a free replacement in a larger size and with premium delivery! I love their customer service, especially Annie, she most definitely deserves a raise! I’d lavishly tip her on any day.
5 oktober 2022
Omdöme utan inbjudan
so satisfied
the shipping was fast and the dress I bought is so cute and feels so good on my skin.
I am waiting on my second order ❤️
21 september 2022
Omdöme utan inbjudan
Great product
27 november 2022
The entire experience was amazing!
The entire experience was amazing!! The response time was great and almost instantaneous. I got the products within a timely manner for how far away they were coming from. Everything was exactly as pictured and fit even better! 10/10 and will be ordering again
28 november 2022
Omdöme utan inbjudan
The thing i orderd in july has not…
The thing i orderd in july has not showed up yet. Do i even get it?? I am starting to think that it never comes……
28 november 2022
Got a refund without too much of a fuss.
There was a miscommunication involving foreign exchange rates and I spent more than I had intended. I was given a full refund at my request when I explained the situation.
26 november 2022
Omdöme utan inbjudan
Bought a dress a while ago
Bought a dress a while ago, and it's 5/5. Quick delivery and the dress was just perfect
25 november 2022
Very nice
Until now i have bought 2 pices and I really like them. The Team also was very nice to me. Looking forward for more
24 november 2022
Omdöme utan inbjudan
Pretty good
I'd give 5 but the pinafore I ordered is super crinkly other than that I love my top and my pants I wear both all the time
I now know to go a little bigger in pants but I don't mind them being snug
23 november 2022
Very disappointed
Very disappointed. I ordered shoes and a dress and the dress was different than what I ordered. I was offered an ambassadorship to purchase those items and was treated rudely when I addressed the issue. I was told to model the dress anyways and that after that they'd determine if it was wrong or not. I offered to show the dress instead, stating I didn't want to model if it WAS the wrong dress. I was unfollowed and never answered. It was completely unprofessional and frustrating, given that the dress I received does NOT fit me so I can't even wear it.
28 oktober 2022
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